Earlier this week, Apple and IBM struck a landmark deal…
Tag: AppleCare
What Apple gets from its new iOS partnership with IBM
Apple’s newly announced mobile partnership with IBM has been greeted…
The one huge thing missing in Apple’s big enterprise deal with IBM or something
Apple and IBM have gotten together to announce a historic partnership…
How Tim Cook is taking Steve Jobs’ advice to heart as Apple’s CEO
Tim Cook has steered Apple through three years of increased competition from rivals…
Apple+IBM: Winners and losers
Clearly, Apple is the biggest winner of the bunch…
Cringely on Apple+IBM: Meh
Given that I used to work for Apple and have lately been quite critical of IBM…
Apple: Morphing into a beautiful masterpiece
Mr. Cook is the steady hand that Apple needs at the helm…
Apple+IBM take on the enterprise: Beleaguered Blackberry another big loser
More trouble for beleaguered BlackBerry…
Apple puts IBM rivalry to rest with paradigm-smashing corporate sales deal
Apple Inc. and International Business Machines Corp. are putting aside a rivalry…
Tim Bajarin: Apple-IBM deal is bad news for Google and Microsoft
This deal will keep Apple well ahead of the competition for many years to come…
Jim Cramer: Apple wins again
How smart is the Apple-IBM deal for Apple? VERY…
Apple’s IBM alliance kills Google in the enterprise
Losers: Microsoft, Windows, Google, and Android…
Apple CEO Tim Cook’s memo to employees: IBM deal builds on Apple’s incredible momentum in the enterprise
Apple’s CEO Tim Cook’s memo to Apple Inc. employees…
Apple, with IBM, aims to transform and dominate enterprise computing
This deal could make Apple a major player in the business market…
Apple and IBM forge global partnership to transform enterprise mobility
Apple and IBM today announced an exclusive partnership that teams…
How a Reddit user convinced Tim Cook to change Apple’s on-hold music
I once sent Tim an email about the quality of music while on hold with Apple…
20 ways Apple masters customer touchpoints and why it’s great for business
Customer touchpoints are all the different ways consumers experience a product or service…
Apple cuts 30-day iPhone return policy to 14 days ahead of Angela Ahrendts’ arrival
Apple has reduced their 30-day iPhone return policy to 14 days…
Apple forced to comply with Australian Consumer Law regarding refunds and warranties
Apple must better comply with the Australian Consumer Law…
Apple Retail Stores to soon offer iPhone 5s and 5c display, other parts replacements
Apple is gearing up to soon begin hardware repairs for the iPhone 5s and iPhone 5c…
Apple opens new East Coast U.S. AppleCare center in Carlisle, Pennsylvania
Apple has opened up a secondary dedicated AppleCare repairs warehouse…
Is AppleCare worth it?
When you buy an Apple hardware product such as a Mac or an iPad…
Anticipating customer surprise, Apple begins training support staff on iOS 7 and iTunes Radio
Apple has started training its AppleCare technical support staff…
Apple launches redesigned AppleCare website with 24/7 live chat support
Apple has begun rolling out a redesigned AppleCare website…
Apple stores offer iPhone 5 screen replacement for $149
iPhone 5 owners can now get broken display screens replaced while they wait…
iPhone 5 screen repair costs expected to decrease as unit sales mount
Apple charges as much as $229 to replace an iPhone 5 with a broken screen…
Consumer Reports: Apple is tops when it comes to computer tech support
Apple bested its own scores from last year’s survey…
Apple to replace ‘very small number’ of 3rd generation Apple TVs with WiFi issues
Apple has determined that a very small number of Apple TV units…
China state-owned film studio sues Apple for ‘selling unauthorized movies’
A state-owned Shanghai animation film studio has sued Apple in a Beijing court…
Chinese regulator calls for tighter supervision of Apple
Apple Inc has come under criticism from a Chinese marketplace regulator…
Apple Australia ups warranties to 2 years, but reportedly tells staff to keep mum
Apple’s Australian stores will now fix faulty iPhones, iPads and Macs…
Apple sued in Belgium by consumer group over warranties
Apple Inc. is being sued by a Belgian consumer group over its product-warranty practices…
Italy fines Apple another $264,000 over product warranties
A year ago, Italy fined Apple 900,000 euros, or $1.2 million…
How to use AppleCare: Drop the F-Bomb
It turns out that the automated system that Apple uses…
Apple stops selling customer protection plan in Italy
Apple Inc has stopped selling a customer protection plan that raised concerns…
Apple responds to iCloud hack: Our internal policies were not followed completely
Mat Honan’s entire digital presence was hacked via Apple and Amazon flaws…
Apple ‘Up-to-Date’ users experiencing Mountain Lion upgrade issues, hit with ‘this code has already been used’ error
With Apple’s new OS X Mountain Lion update going live earlier this morning…
Apple seeds OS X Mountain Lion to AppleCare reps
In the latest sign of OS X Mountain Lion’s imminent release to the public…
Apple granted patent for water-damage detection
Apple has won a patent related to detecting water damage in a gadget…
11 year-old boy urinates on $36,000 worth of Apple MacBooks
An 11-year-old boy urinated on several MacBook computers on a cart…
Apple investigating new iPad WiFi issues, tells AppleCare to retain and replace affected units
According to an internal AppleCare document, Apple is actively investigating…
RUMOR: New Apple TV will be $99, mystery ‘B82’ product to be $39, AppleCare+ for iPad will be $99
The new mystery B82 accessory part just got a price…
