“Apple Inc. is being sued by a Belgian consumer group over its product-warranty practices, more than a year after the iPad maker was fined by an Italian regulator over the same issue,” Aoife White reports for Bloomberg.
“Test-Aankoop/Test-Achats filed a lawsuit at the commercial court in Brussels claiming Apple violates laws on consumer guarantees, it said in a statement today,” White reports. “It cited customer complaints about information provided by Apple and authorized distributors about the company’s legal warranty, its one-year warranty and a warranty extension of as much as three years through the AppleCare Protection Plan.”
White reports, “Apple’s EU statutory warranty page on its website says EU consumer law covers defects in the product at the time of delivery that surface within two years of purchase. In addition to that, Apple also offers a one-year limited warranty and the AppleCare protection plan to cover defects arising after the buyer gets the device.”
Read more in the full article here.
Italy fines Apple another $264,000 over product warranties – December 21, 2012
Apple stops selling customer protection plan in Italy – November 13, 2012