Apple Retail Stores to soon offer iPhone 5s and 5c display, other parts replacements

“Apple is gearing up to soon begin hardware repairs for the iPhone 5s and iPhone 5c in its chain of retail stores, according to sources with knowledge of the upcoming initiative,” Mark Gurman reports for 9to5Mac.

“These sources say that Apple Stores will be able to replace several parts of the iPhone 5s and iPhone 5c on-site, meaning that Apple will no-longer need to fully replace iPhone 5s and iPhone 5c units with damage or other problems,” Gurman reports. “In addition to displays, Apple will have the capability to replace the volume buttons, vibrating motor, rear-camera, and speaker system on the iPhone 5s and iPhone 5c. Apple Stores will be able to replace the conventional Home button on the iPhone 5c, but it does not appear that Apple will be able to conduct swaps for the Touch ID-based button on the iPhone 5s.”

Read more in the full article here.

[Thanks to MacDailyNews Reader “Dan K.” for the heads up.]


    1. I wouldn’t say they were “out of control”. Warranty set asides have increased, but as a % of Revenue the increase has been extremely light.

      This initiative should lower this costs, if only marginally.

    2. This is more about getting people to come into Apple to get their devices fixed. As it stands now, people go to a local repair shop/craigslist. Since Apple tends to replace units the cost for people without AppleCare (or expired AppleCare), the cost in store is quite high.

      Being able to replace glass, batteries and mechanical buttons is a GREAT value-added service that Apple can offer that will lower the cost for consumers and give Apple another chance to sell the customer on a new phone/device/accessory while they’re there. A few recent moves by Apple have been about driving people to the stores.

  1. And hopefully this is some of a turnaround for Apple in letting users fix their own. I hope this attitude migrates over to the MacBook series.

    My 4S ringer/speaker went out last month. Ordered a replacement from iFixit, installed it and it is working like new. I am still 3 months away from my contract being up, so I could not get another one without a penalty.

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.