Apple has reduced their 30-day iPhone return policy to 14 days ahead of Angela Ahrendts’ arrival
“It was the second such cutback in as many weeks. At the end of February 9to5Mac reported that Apple will be charging $19 per incident for out-of-warranty chat support that used to be free,” Philip Elmer-DeWitt writes for Fortune. “The timing of these changes — in late February and early March — is interesting. Spring is only a week away, and spring is when Angela Ahrendts, the former CEO of Burberry’s, is expected to move into her new role as Apple’s new senior vice president for retail, reporting directly to Tim Cook.”
“Apple seems to have learned from the Browett debacle,” P.E.D. writes. “If cutbacks in Apple’s vaunted service and support need to be made, better to make them before Angela Ahrendts arrives.”
Full article here.