Apple is testing a new ChatGPT-like generative AI tool called “Ask,” that, if testing is successful, will aid technical support employees to…
Tag: Apple Support
Apple warns against using batteries with bitter coatings in AirTag
In a new support document, Apple has issued a warning against buying products with bitter coatings as they might not work with the device…
Apple announces AirPods Pro Service Program for Sound Issues
Apple has announced the AirPods Pro Service Program for Sound Issues. Apple has determined that a small percentage of AirPods Pro may…
Apple offers advice for AirPods Pro users with crackling audio and noise cancellation issues
Amid some recent complaints from AirPods Pro owners of degrading performance, including crackling audio and noise cancellation issues, over time…
France fines Apple €25 million over iPhone throttling
According to French officials, Apple installed software that slowed down iPhones. So, the country fined Apple more than $27 million for iPhone throttling …
What to do if your 13-inch MacBook Pro (2019, Two Thunderbolt 3 ports) keeps shutting down
If your MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) randomly turns off when it still has a charge…
If you lose your iPhone, you can’t pay your Apple Card bill on the web
The new Apple Card credit card has an iOS-only app to see transactions and make payments, so if you lose your iPhone you won’t be able to pay your bill online…
No, Apple isn’t calling to alert you to suspicious activity; here’s how to protect yourself from this scam
Never share your Apple ID password or temporary verification codes with anyone. Apple will never ask you for this information to provide support…
Apple warns iPhone users not to answer call from ‘Apple Support’
iPhone users have been warned not to answer calls from Apple unless they have specifically requested one…
Laptop Mag’s Tech Support Showdown: Apple No.1
Apple’s got a history of agents answering issues accurately with a polite, friendly manner…
Apple shares new iPhone tips videos covering Apple Pay Cash in iMessage, A12 Bionic, and more
Apple has debuted four new videos covering iPhone operation…
Apple shares new iPhone tips videos which cover Face ID, Live Photos, and more
Apple has debuted five new videos covering iPhone operation…
Apple’s reduced rate battery replacement program ends December 15th
Details of how to get a battery replacement are available at…
Apple’s Greg Joswiak dismisses planned obsolescence as ‘craziest thinking in the world’
Announced during the WWDC keynote, was the feature that iOS 12 more quickly ramps up peak performance…
Batterygate: Apple offers $50 refund for iPhone batteries replaced in 2017
Apple Inc. will give a partial refund to some customers who paid full price for iPhone battery replacements…
Apple facing complaints over its iPhone battery-replacement pledge
At the end of last year, Apple admitted to slowing down older iPhones to preserve battery life…
Batterygate: Israeli agency investigating Apple over handling of iPhone slowdown
Israel’s consumer protection bureau said on Tuesday it was investigating Apple over a failure to disclose…
Video demonstrates iPhone 6s performance before and after battery replacement
A video posted to YouTube over the weekend compares the operating performance of an iPhone 6s…
Does Apple have an upgrade problem?
No matter how positive you are on any company or stock, it’s always wise…
Expect a huge performance boost from Apple’s forthcoming A12 SoC
Later this year, Apple is expected to launch a trio of new iPhones…
If you want an iPhone replacement battery, you may have to wait a full month
Though Apple claims that it was only trying to help customers when it throttled CPU performance on older iPhones…
Batterygate: Dozens of iPhone throttling lawsuits filed against Apple look set for consolidation
A Canadian law firm has filed another class action lawsuit against Apple for secretly throttling performance on iPhones…
Apple debuts new iPhone ads targeting Android upgraders
Appel is advertising the iPhone to Android users looking to upgrade to a real iPhone…
Apple now faces more than 60 class action lawsuits over iPhone batterygate
Apple’s legal battle against accusations that it intentionally slows down older iPhones…
Getting a new iPhone battery is often a frustrating, weeks-long process
Some people across the country are reporting that they’re having a tough time getting…
Apple’s iOS 11.3 confirmed to restore original performance on older iPhones with aged batteries
According to some benchmarks did by iHelpBR editor Filipe Espósito on an iPhone 6 Plus…
How to turn off Apple’s iPhone throttling in iOS 11.3
Apple’s iOS 11.3 Beta has added the ability for you to disable a feature that throttles…
Apple sees ‘strong demand’ for replacement iPhone batteries
Apple Inc has seen ‘strong demand’ for replacement iPhone batteries and may offer rebates…
How will new iPhones manage power? Apple’s response to U.S. Senator raises questions
In early January, Senator John Thune (R-S.D.), chairman of the Commerce, Science, and Transportation Committee…
Apple tells U.S. Senate company may offer rebates for battery purchases amid iPhone blowback
Apple Inc., responding to U.S. Senate questions about its decision to slow performance on older iPhones…
What to do if you think Apple’s slowing down your iPhone
It’s been one of the more persistent tech conspiracy theories…
Apple confirms U.S. government inquiries over throttling iPhones with aging batteries
Apple on Monday said it has responded to inquires from U.S. agencies over the handling over older iPhone batteries…
U.S. DOJ and SEC probe Apple over updates that slow iPhones with aging batteries
The U.S. Department of Justice and the Securities and Exchange Commission are investigating whether Apple Inc. violated securities laws…
Tim Cook suggests customers were informed about Apple throttling iPhones with aging batteries
In a recent TV interview, Apple CEO Tim Cook wrongly suggested that customers were properly informed…
Apple and Samsung both under investigation by the Italian government over ‘planned obsolescence’
Italy’s antitrust organization has launched two separate investigations against Apple…
Apple CEO Cook: Next iOS update will allow users to disable intentional battery slowdowns
If you don’t want it, you can turn it off…
Tim Cook: ‘Maybe we should have been clearer’ over throttling iPhones with aging batteries
The iPhone throttling issue that Apple brought upon itself last year shows no signs of going away…
China consumer group seeks answers from Apple over batterygate
A Chinese consumer group has asked Apple for information about the slowing of older iPhones…
South Korean consumer group considering criminal case against Apple over iPhone batterygate
A consumer group filing a civil suit against Apple on behalf of over 100 plaintiffs for damages…
Republican Senator John Thune, Chair of the U.S. Commerce Committee, has some questions for Apple over throttling old iPhones
The chairman of the U.S. Senate’s commerce committee wants Apple to lift the veil on its once-secret slowdown…
How to easily check to see if Apple is throttling your iPhone
Apple has been beyond deceitful for all this time and the company now faces more than a dozen lawsuits as a result…
Class action lawsuits against Apple over iPhone throttling now number 30
The total number of class action lawsuits against Apple for deliberately slowing older iPhones…
