The chairman of a U.S. Senate committee overseeing business issues asked Apple Inc to answer questions…
Tag: Apple Support
Can Apple profit from their self-inflicted batterygate debacle?
Apple Inc.’s recent admission that it secretly slowed down older iPhones with aging batteries…
French prosecutor launches probe into Apple planned obsolescence
A French prosecutor has launched a preliminary investigation of U.S. tech giant Apple…
The iPhone X got upstaged by Apple’s batterygate scandal
Lately people have been talking about Apple for all the wrong reasons…
Apple’s design decisions and iPhone batteries
Shorter battery life – Making phones and notebooks as thin as possible and then making them even thinner…
Apple now faces over two dozen lawsuits for ‘purposefully’ or ‘secretly’ slowing down older iPhones
Apple now faces over two dozen lawsuits around the world…
Apple’s $29 replacement batteries expected to hurt new iPhone sales
There’s a very good business reason as to why Apple priced iPhone battery replacements at $79…
How to see if Apple’s throttling your iPhone
Apple has been catching some heat for throttling CPU performance on older phones…
Brazilian agency requires Apple to inform consumers on batteries
A Brazilian state agency responsible for consumer issues notified Apple Inc. on Wednesday…
Analyst: Apple’s ‘batterygate’ solution may mean 16 million fewer iPhones sold this year
Apple Inc.’s offer to replace iPhone batteries cheaply may cut sales of new handsets by millions of units…
A reality check about Apple’s iPhone ‘batterygate’
Apple found itself in the thick of it when it quietly released an update, iOS 10.2.1…
An Apple conspiracy theory blooms
For years, some iPhone owners have contended that Apple software updates purposely slowed their phones…
Apple’s iOS 11.2.5 release: It’s a big one
Why Apple has jumped four version numbers (from iOS 11.2.1) is a mystery…
Apple clarifies policy on $29 battery replacements: All iPhone 6 and later devices are eligible
Apple has clarified its policy on battery replacements…
Why Apple’s response to iPhone ‘batterygate’ is brilliant
This week, Apple issued an apology for miscommunication about this issue and has also announced
Australian lawyers to launch largest-ever class action against Apple over iPhone ‘batterygate’
iPhone owners could cash in on a portion of over $1 billion in what lawyers…
The most annoying things about Apple’s iPhone ‘batterygate’ apology
Apple late on Thursday did the right thing and finally apologized for the iPhone slowdown scandal…
iFixit discounts iPhone battery replacement kits as Apple cuts prices, apologizes for the confusion
Apple may have apologized for the confusion surrounding its intentional slow down of older iPhones…
15 class action lawsuits filed against Apple for throttling iPhones with aging batteries
Most of the class action lawsuits filed against Apple thus far…
Apple apologizes for poor communication about iPhone batteries and performance; slashes battery replacement cost from $79 to $29
We know that some of you feel Apple has let you down. We apologize…
No, Apple’s throttling of iPhones with aging batteries is not planned obsolescence
The Apple iPhone throttling controversy started with a blog post by John Poole, founder of Primate Labs…
Apple execs face jail in France after lawsuit over slowing down iPhones
A French activist group has launched a criminal lawsuit against Apple over its policy of slowing down…
Korea seeks explanation from Apple for slowing down devices without warning
The Korean broadcasting and telecom regulator has formally sought an explanation from Apple…
Apple now facing 8 lawsuits over throttling processors in iPhones with aging batteries
Apple is now facing no less than eight lawsuits over claims it artificially slowed down iPhones…
Apple tarnished their brand with clandestine iPhone battery management and processor throttling
Apple confirmed last week that it slows down the processors in recent iPhone models…
What Apple should have done instead of slowing down iPhones with aging batteries
On Wednesday, Apple confirmed what many customers have long suspected…
Apple sued after it admits to slowing down iPhones with aging batteries
Apple is being sued after it admitted to slowing down older iPhone models to keep them running longer…
How and where to replace your old, depreciated iPhone battery
Apple has confirmed that processors used in the iPhone 6, 7, and SE are intentionally slowed down…
Should Apple replace aging iPhone batteries for free instead of throttling processor speed?
Apple admitted on Wednesday that it cuts the processing power of older iPhones with aging batteries…
Apple confirms iPhones with older batteries will take hits in performance
Reddit users have noticed that Apple appears to be slowing down old iPhones that have low-capacity batteries…
iPhone performance and battery age
While we expect battery capacity to decrease as batteries age, we expect processor performance…
Apple met with Chinese regulators to discuss iPhone 6s unexpected shutdowns
An Apple representative traveled to Beijing this week to discuss iPhone battery malfunctions…
Rumor: Apple may extend iPhone 6s battery replacement program to iPhone 6
When Apple launched a free battery replacement program for iPhone 6s units experiencing unexpected shutdowns..
A message from Apple about iPhone and unexpected shutdowns
After hearing reports from iPhone customers whose devices unexpectedly shut down, we thoroughly looked into these reports…
So far, Apple Support on Twitter has responded to nearly 100 tweets per hour
Apple’s new support account on Twitter has quickly gained momentum after launching on Thursday morning…
Apple launches official company Twitter account
Apple has today launched a company Twitter account for help, customer support and iOS tips…
Apple investigating unresponsive, black-screened iPad Pros
Learn what to do if your iPad Pro doesn’t respond when you press buttons or tap on the screen, and the screen is black…
Apple posts new how-to guide: Switching from Android phone to iPhone
Apple has posted a convenient new how-to guide on the company’s website…
Apple cuts 30-day iPhone return policy to 14 days ahead of Angela Ahrendts’ arrival
Apple has reduced their 30-day iPhone return policy to 14 days…
Apple launches redesigned AppleCare website with 24/7 live chat support
Apple has begun rolling out a redesigned AppleCare website…
Apple explains: What to do before selling or giving away your Mac
Apple today posted a support document explaining what to do…
Consumer Reports: Apple is tops when it comes to computer tech support
Apple bested its own scores from last year’s survey…
