“Apple’s new support account on Twitter has quickly gained momentum after launching on Thursday morning, surpassing 125,000 followers in just over 24 hours,” Joe Rossignol reports for MacRumors.
“The account has over 2,750 tweets as of writing, meaning that Apple’s support team has responded to nearly 100 customer tweets per hour so far,” Rossignol reports. “Keyhole, a real-time social media analytics website, provides a closer look at the Apple Support account. The data shows that the account, and related tweets, have already generated over 124 million impressions, with 44.6% of users viewing the tweets from an iPhone. 77% of the account’s followers are male.”
Rossignol reports, “The account will respond to customer inquiries every day between 5 a.m. and 8 p.m. Pacific, and it will also share tips, tricks, and tutorials related to Apple products and services.”
We’re always looking for new ways to help you get the most from products. Meet @AppleSupport! https://t.co/YhdvY44PPS
— Tim Cook (@tim_cook) March 3, 2016
Read more in the full article here.
MacDailyNews Take: Excellent!
Follow Apple Support on Twitter here: https://twitter.com/AppleSupport
SEE ALSO:
Apple launches official company Twitter account – March 3, 2016
Why am I thinking the hemodroids will gather together on their screwggle+ accounts, formulate the same simple game plan, as always, and flood the Apple Twitter account with their standard, childish comments. Bullying and demeaning apple loyalists…., again, and again and again.
This is a good idea. Nice job Apple.
I tried Apple Support on Twitter, and I wasn’t surprised not one bit that these folks still can answer simple questions about OS X, El Capitan. Like what ever happened to the Apache Web server? In fact Web Sharing is now gone from the Sharing control panel. iTunes is a mess, Disk Utility is missing many features. El Capitan seems so gay I can not stomach it anymore, tonight I revert back to Yosemite. Apple continues to churn out horrible software!
“So gay”?
What are you, 11 years old?
Are you lazy?
Apple is not obligated to provide a web server. It was more than likely removed because of all the security issues with it. Even the OpenBSD project dropped it and created their own httpd server. If you want Apache go to macports.org and download it yourself.
And yes Apple removed a lot of advanced features from Disk Utility, but the diskutil command line tool still has all of them and then some.