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Tag: AppleCare

Apple is aware of very rare reports of iPhone 7 Plus ‘watercolor’ camera issue

Tuesday, November 1, 2016 10:58 amTuesday, November 1, 20166 Comments

Complaints in multiple threads on the support forums about a potential problem surfaced around…

Apple’s latest earnings reveal the quiet genius (and staggering value) of iTunes

Tuesday, August 2, 2016 10:14 am6 Comments

I think iTunes has morphed into a multimedia management nightmare…

iPhone ASP decline in Q316 shows Apple’s Services strategy at work

Thursday, July 28, 2016 9:25 amThursday, July 28, 20163 Comments

The 40 million iPhones Apple sold in the June quarter brought in an average of $595 each…

Apple to construct specialized repair center in Russia following lawsuit

Tuesday, July 12, 2016 4:28 pmTuesday, July 12, 20168 Comments

Apple plans to provide a full repair service in Russia for all iPhone damages as the result of a lawsuit…

Apple wins court case over ‘Error 53’ wiped iPhones

Tuesday, June 21, 2016 8:48 pm3 Comments

Some iPhone owners got a nasty surprise in February when…

Apple apologizes to customers, updates iOS 9.2.1 to fix ‘Error 53’ iPhones

Thursday, February 18, 2016 2:18 pm21 Comments

Today, Apple is issuing an updated version of iOS 9.2.1 for users that update their iPhones…

Apple is faces class action lawsuit over iPhone’s ‘Error 53’

Friday, February 12, 2016 12:12 pmFriday, February 12, 201630 Comments

US law firm PCVA has filed an application for a class action lawsuit on behalf of angry iPhone owners…

Error 53: Once again, Apple PR drops the ball

Tuesday, February 9, 2016 12:55 pmTuesday, February 9, 201653 Comments

Apple’s PR approach to the reporting of ‘error 53′ in the last week has been poor at best…

Apple under pressure as lawyers pledge action over ‘Error 53’ iPhones

Tuesday, February 9, 2016 10:58 amTuesday, February 9, 201673 Comments

The Apple iOS 9 software update which it launched last autumn will brick the iPhone if it detects…

‘Error 53’ fury mounts as Apple software update kills some iPhones ‘fixed’ by non-Apple repair shops

Friday, February 5, 2016 1:52 pmFriday, February 5, 201649 Comments

Thousands of iPhone 6 users claim they have been left holding almost worthless phones…

Apple pounded by wave of price target cuts

Wednesday, January 27, 2016 6:01 pmWednesday, January 27, 201624 Comments

Consumer electronics giant Apple saw its shares fall sharply Wednesday, a day after the company reported mixed December-quarter results…

Apple’s surprising new $20 billion business

Wednesday, January 27, 2016 1:40 pmWednesday, January 27, 201622 Comments

On its own, Apple’s services generate more sales than Southwest Airlines, Starbucks and the Gap…

Judge: Lawyer who filed class-action suit against Apple is ‘manifestly incompetent’

Friday, January 8, 2016 9:05 am12 Comments

On Tuesday, a federal judge rejected a proposed class-action lawsuit targeting Apple’s extended service plan…

Who knew? Apple offers prorated AppleCare refunds

Tuesday, October 13, 2015 4:23 pm24 Comments

On a $99 AppleCare+ plan after 12 months exactly and no service incidents, you’d have…

Could Apple be doing more for families?

Wednesday, October 7, 2015 10:30 amWednesday, October 7, 20157 Comments

Apple has done a fair bit of work over the past couple of years to build…

Yes, it is possible to crack an Apple Watch’s sapphire display

Friday, July 17, 2015 4:54 pmFriday, July 17, 201513 Comments

Yes, the Apple Watch’s sapphire display reacts to accidental drops…

Apple+IBM’s MobileFirst strikes iPhone and iPad app partnership with China Telecom

Thursday, April 2, 2015 12:01 pmThursday, April 2, 20154 Comments

MobileFirst is the result of a collaboration between IBM and Apple…

I can’t believe Apple is doing this, right under the noses of competitors

Wednesday, April 1, 2015 11:27 amWednesday, April 1, 201528 Comments

Competing firms seem blind to what’s going on…

Woman’s Samsung phone explodes, burns her bed; now considering upgrading to iPhone

Wednesday, March 18, 2015 11:55 amWednesday, March 18, 201519 Comments

It exploded and it was hissing and spewing out fumes and chemicals…

Apple+IBM partnership is more than a simple hardware distribution deal

Saturday, February 28, 2015 2:02 pmSaturday, February 28, 201516 Comments

The Apple+IBM partnership is an important part of IBM’s growth strategy…

With IBM, Apple will own the mobile enterprise

Friday, February 20, 2015 9:55 amMonday, August 8, 201611 Comments

Apple+IBM are pushing even harder into the enterprise…

Apple+IBM seize the mobile moment to energize enterprise software

Monday, December 29, 2014 11:32 amMonday, December 29, 201410 Comments

The deal between Apple and IBM to collaborate on the next generation of enterprise apps…

Apple and IBM: The new enterprise IT

Thursday, December 11, 2014 10:28 amThursday, December 11, 201430 Comments

Apple and IBM have introduced their autumn collection of elegant enterprise-class apps

Apple+IBM showcase a bold new enterprise mobile app frontier

Wednesday, December 10, 2014 11:29 amWednesday, December 10, 201414 Comments

The apps are simple, intuitive and visually clean…

Apple+IBM deliver first wave of IBM MobileFirst for iOS apps

Wednesday, December 10, 2014 9:25 am6 Comments

Big data analytics and security capabilities arrive on Apple’s iPhone and iPad…

Apple+IBM: The implications

Friday, November 21, 2014 9:57 amFriday, November 21, 201410 Comments

The new partnership between Apple and IBM Corp. is based on…

Apple+IBM project ready to mobilize the enterprise

Monday, November 17, 2014 2:28 pmMonday, November 17, 20149 Comments

Four months after the landmark Apple-IBM MobileFirst enterprise collaboration…

Apple details plans to take over your office

Thursday, November 6, 2014 3:58 pmThursday, November 6, 20145 Comments

More than three months after Apple and IBM announced a partnership for business solutions…

Massive iPhone, iPad uptake looms: Apple+IBM deal could reach 42 million new users

Monday, October 20, 2014 1:08 pm16 Comments

Apple’s partnership with IBM may well be one of the more lucrative technology deals…

Samsung’s solution to Apple+IBM enterprise partnership: Go it alone

Thursday, October 9, 2014 3:54 pm20 Comments

Instead of partnering with a big services company to help business users, Samsung has decided to go it alone…

Widespread 2011 MacBook Pro ‘failures’ continue: Petition for fix surpasses 10,000 signatures

Friday, August 22, 2014 5:29 pmFriday, August 22, 201471 Comments

Reports of failing MacBook Pros have been flooding in since 2013…

Apple’s deal with IBM is even more important than you think

Tuesday, August 5, 2014 1:29 pmTuesday, August 5, 201414 Comments

Given that Apple’s iPad is the tablet of choice for enterprise usage…

Apple+IBM is all good for the channel, enterprise users and consumers; bad news for beleaguered BlackBerry

Wednesday, July 30, 2014 5:35 pmWednesday, July 30, 20147 Comments

On July 15, IBM and Apple announced a new relationship that will ultimately mean wonders…

Dell, BlackBerry scoff at threat from Apple-IBM alliance

Monday, July 28, 2014 3:15 pmMonday, July 28, 201456 Comments

IBM Corp’s recent move to partner with Apple Inc to sell iPhones and iPads…

Apple-IBM partnership: Microsoft today, Google tomorrow

Saturday, July 26, 2014 12:03 pmSaturday, July 26, 201418 Comments

The partnership could have even more strategic value to Apple beyond the enterprise…

Microsoft still doesn’t get why iPhone and iPad succeeded

Friday, July 25, 2014 11:46 amFriday, July 25, 201429 Comments

About two weeks, Microsoft CEO Satya Nadella penned a detailed memo…

Steve Jobs wins: Apple takes first steps toward IBM acquisition

Thursday, July 24, 2014 5:32 pmThursday, July 24, 201427 Comments

Apple’s next logical move will be to bring IBM entirely in house…

Why the Macintosh was left out of Apple and IBM’s landmark agreement

Monday, July 21, 2014 2:26 pm28 Comments

In their recently announced enterprise partnership with IBM, Apple…

The IBM partnership makes Apple a real enterprise player in retail

Saturday, July 19, 2014 3:10 pm28 Comments

Just two days after I wrote on these pages that Apple…

Why Apple’s deal with IBM is the biggest tech news of 2014

Friday, July 18, 2014 4:02 pmFriday, July 18, 201424 Comments

As happy as Steve Jobs would have been at Tim Cook’s success growing and managing his company…

Apple + IBM: Connecting the dots

Friday, July 18, 2014 10:01 amFriday, July 18, 201412 Comments

Apple has just partnered with IBM to deliver a set of mobile solutions…

Apple’s deal with IBM is a strategic strike in a larger war

Thursday, July 17, 2014 3:57 pmThursday, July 17, 201411 Comments

Earlier this week, Apple and IBM struck a landmark deal…

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