Samsung and the U.S. Consumer Product Safety Commission are recalling 2.8 million of Samsung’s top-loading washing machines after explosions…
Tag: customer quality
IDC survey: 50% of beleaguered Samsung’s exploding phone users upgrading to Apple iPhone
International Data Corporation (IDC) has published results from a recent survey…
Now beleaguered Samsung’s Galaxy S7 Edge is reportedly catching fire
Samsung’s troubles have apparently just spread from the Note 7 to another flagship phone…
Beleaguered Samsung’s nightmare continues as Apple’s iPhone 7 was a huge hit in South Korea in its opening weekend
On Friday Patently Apple reported that Apple fans in South Korea enthusiastically Lined up to get their hands…
Samsung refusing to pay for property damage caused by its exploding phones
Adding insult to injury, Samsung is trying to get out of paying for the property damage its devices caused…
Samsung moves to ban YouTube videos parodying their exploding, fire-causing phones
YouTube users reported that their videos have been blocked on YouTube following a copyright complaint from Samsung…
No, Apple’s iPhone 7’s not having the same issue as Samsung’s exploding, fire-causing phones
Samsung’s Galaxy Note 7 caused 94 known fires in the space of just a few weeks…
More than 1 million fools are still using Samsung’s potentially explosive Note 7
The Galaxy Note 7 has harmed people and caused tens, perhaps even hundreds of thousands of dollars…
Another difference between Apple and the imitators: Good design – inside and out
Echoes of the iPhone are everywhere. Xiaomi’s phones and Google’s new Pixel are designed to fool you into thinking that they just might be an iPhone…
Beleaguered Samsung’s exploding phone troubles come at an already crucial moment
Fire-prone phones aren’t the only challenge facing beleaguered Samsung…
Horror stories from the flight ban of Samsung’s exploding phones
On Saturday the federal flight ban on Samsung Galaxy Note 7 phones went into effect in the United States…
Analyst estimates 5-7 million ex-Samsung phone users to switch to Apple iPhone
Apple appears to the be the primary beneficiary of the Samsung Galaxy Note 7 recall blunders…
U.S. air passengers who try to take Samsung’s exploding phones onto planes face fines, confiscation, criminal prosecution
Airline passengers who try to carry Samsung’s exploding smartphones on flights will have them confiscated and…
Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe
Samsung Electronics said Friday that the discontinuation of the Galaxy Note 7 would cost the company about $3 billion…
United States bans all Samsung Note 7 phones on airline flights
All Samsung Electronics Co. Note 7 smartphones will be banned from airline flights…
Exploding phones are not beleaguered Samsung’s only defective and unsafe product
Samsung had no clue what caused their products to explode, yet shipped replacements anyway, assuring their customers the products were safe…
Beleaguered Samsung’s cellphone dilemma
How does Samsung reassure customers? What about other models? If Samsung doesn’t know the cause of this problem, how do they keep another product from inheriting similar defects?
Exploding Galaxy phones: What did Samsung know and when did they know it?
When several Samsung Galaxy Note 7 smartphones spontaneously exploded in August…
Higher income U.S. states use Apple iPhones; lower income states use Samsung Galaxy phones
Apple announced earlier this year that it has officially reached the 1 billion active devices milestone…
Apple’s iOS and Google’s Android combine for record 99.1% smartphone market share
Global sales of smartphones to end users totaled 344 million units in the second quarter of 2016…
Google launches Apple FaceTime killer ‘Duo’
Google and Apple have battled each other for years for primacy over mobile users…
Apple’s iPhone falls to 5th in China smartphone marketshare
In the battle for the Chinese smartphone market, Apple has lost ground in both marketshare and shipment quantities…
iOS users are worth 10X more than those who settle for Android
Strikingly, revenue is about ten times more per iOS device than Android…
No, the app boom is not over
There has never been a better time to be an apps developer…
Apple’s iOS: The platform where consumers get the best of all worlds
The best of every company’s software and services efforts will be on Apple’s iOS…
Apple’s App Store revenue nearly double that of Google’s Android
App Annie has released its regular report on the two main app stores in the mobile world…
Google paid Apple $1 billion in 2014 for default search on iPhone and iPad
Google Inc. is paying Apple Inc. a hefty fee to keep its search bar on iOS…
Walmart announces kludgy ‘Walmart Pay’ based on QR codes, but stays open to Apple Pay
The move comes as CurrentC, the Apple Pay rival notably backed by Wal-Mart and other retailers, continues to face delays…
Walmart to roll out ‘Walmart Pay’ QR code-based mobile payment system in 2016
Wal-Mart = Android. Just sayin’…
Facebook employees forced by management to drop their preferred iPhones for Android phones
Chris Cox, Facebook’s chief product officer, is forcing an untold number of Facebook employees…
Porsche chooses Apple Car Play over Android Auto because of Google’s rampant data collection demands
So much for “Do No Evil.” As part of the agreement an automaker would have to enter with Google, certain pieces of data must be collected and mailed back to Alphabet Inc…
Pornhub reveals iOS vs. Android porn preferences
September means the beginning of sweater weather, the return of Pumpkin Spice Lattes and the launch of a new iPhone…
Apple’s iPhone juggernaut continues with record-breaking sales while Android peddlers fight over scraps
As a whole, Android sells far more devices. The vast majority of those devices are typically…
Study: Apple iPhone users are healthier than those who settle for Android phones
We pulled sweet, sweet data from both our Android and iPhone apps…
Samsung phones are for old people
Samsung has ploughed billions into promoting its high-end phones…
Apple iPhone has huge advantage over Android phones as carriers nix subsidies
Apple’s iPhones tend to attract users in higher income brackets…
IDC: Apple’s iPhone sales up 34.9%, Samsung’s phone sales down 2.3%
Apple’s second quarter proved to be its biggest fiscal third quarter ever…
Apple owns the smartphone market
There are over 1,000 smartphone manufacturers in the world, but Apple rules them all..
Apple’s iPhone owns 92% of smartphone industry’s profits
Apple Inc. recorded 92% of the total operating income…
Apple vs. Google: The mapping war that’s just beginning or something
Apple Inc. might soon be launching the public transportation directions…
Apple’s blockbuster earnings defy the ‘conventional wisdom’
There is an awful lot to celebrate in Apple’s recent performance…
Apple’s App Store widens revenue lead over Google Play
Those who settle for Android phones and tablets are the cream of the crop…