“Adding insult to injury, Samsung is trying to get out of paying for the property damage its devices caused,” Joel Hruska reports for ExtremeTech. “There have been 96 Samsung Galaxy Note 7s known to have exploded or caught fire during the few weeks the phone was on the market, according to The Guardian. Thirteen of the failures caused injury, while 47 are recorded as causing property damage of one type or another. In one case, the Note 7 exploded on a nightstand, spraying chemicals across the room, damaging the bed, mattress, curtains, and carpet, as well as the nightstand itself. When John and Joni Barwick reported this to Samsung, the company refused to cover any of the damage caused by its device and referred its customers to Samsung’s insurance company — and the insurance company has refused to cover the replacement cost of any damaged items.”
“The Barwicks are not a one-time case. Firefighter Wesley Hartzog’s garage caught fire when he left the Samsung device plugged into the wall,” Hruska reports. “Initially, Samsung offered to pay for his hotel and meals (the fire destroyed wiring and a water heater, both of which require significant repairs). He states: ‘But the next day Samsung Fire & Marine insurance called me and said it wasn’t going to happen. I feel that was really unprofessional.'”
“It’s tough to say yet whether Samsung is legally required to pay for damage in these cases, and we suspect proving it will be extremely expensive. But that’s also beside the point,” Hruska reports. ” If it cost Samsung $50,000 to reimburse each of the 47 people affected (and we know it won’t cost that much, since bedroom sets and nightstands aren’t half that expensive, and there have only been a few reports of major property damage), that comes out to $2.35 million. In a recall expected to cost Samsung $17 billion in lost revenue, $2.35 million is a literal drop in the bucket”
Much more in the full article here.
MacDailyNews Take: Samsung is a criminal enterprise.
They do not give two shits about their customers. For proof, look no further than the fact that Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe.
And now the criminal chaebol refuses to pay their undiscerning pigeons for damages they’ve caused – not even from a sleazy, illegal slush fund.
Color us wholly unsurprised.
Convicted patent infringer Samsung allegedly pressures Korean newspaper to kill coverage of anti-Samsung film – February 21, 2014
Welcome to South Korea, the ‘Republic of Forgery’ – September 11, 2012
South Korea, the Republic of Samsung – December 10, 2012