“It’s the most pressing problem, but fire-prone phones aren’t the only challenge facing [beleaguered Samsung],” Elise Hu reports for NPR. “In Samsung’s home country of South Korea, the conglomerate was already feeling the heat from investors, who want to streamline its complicated corporate structure, and from critics, who say it’s not changing from its previously top-down, ‘militaristic’ ways.”
“In South Korea, Samsung’s next moves matter. That South Koreans call their country the ‘Republic of Samsung’ is no exaggeration. The conglomerate’s electronics are known around the world, but in Seoul, Samsung is also behind everything from baked goods to ship-building to life insurance,” Hu reports. “‘You can live your entire life here from cradle to the grave on Samsung products,’ says Geoffrey Cain, a journalist and author with a forthcoming book about the company and its many businesses. ‘You can die [and] go to the Samsung morgue when you’re dead. You can get married at the Samsung wedding hall in the company.'”
MacDailyNews Take: We bet Samsung has some kickass crematoriums.
“Samsung said by email it “will get to the bottom of the issue and find the cause,” Hu reports. “‘We will do everything in our power to make what’s wrong, right.’ The cause of the overheating phones — originally blamed on the batteries — is still under investigation.”
MacDailyNews Take: Blah, blah, blah. The fact remains: Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe.
“The stakes are high. Samsung already adjusted its latest quarterly earnings down by a third to account for losses from the Galaxy Note 7 recall, which was already the biggest mobile phone recall in history,” Hu reports. “Electronics make up about 70 percent of the conglomerate’s profit. But the biggest hit may be to the company’s reputation. ‘This isn’t a product problem as much as it’s a brand problem,’ says Avi Greengart of the tech consulting firm Current Analysis. ‘If you don’t trust Samsung, you aren’t going to buy their products and that spreads far beyond the Note.'”
Much more in the full article here.
MacDailyNews Take: Exactly. Karma never misses.
It’s best not to mess with karma. – Steve Jobs
Once these people finally awaken and give up on fakes peddled by a South Korean dishwasher maker and get themselves real iPhones, they aren’t ever going back to fragmandroidland.
Here’s what’s now etched into the collective mind of the public:
A plane full of Apple iPhone users:
A plane full of Samsung phone users:
Horror stories from the flight ban of Samsung’s exploding phones – October 17, 2016
Analyst estimates 5-7 million ex-Samsung phone users to switch to Apple iPhone – October 17, 2016
U.S. air passengers who try to take Samsung’s exploding phones onto planes face fines, confiscation, criminal prosecution – October 15, 201
Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe – October 14, 2016
United States bans all Samsung Note 7 phones on airline flights – October 14, 2016
Beleaguered Samsung’s cellphone dilemma – October 13, 2016
Exploding Galaxy phones: What did Samsung know and when did they know it? – October 12, 2016
Apple or Android phone makers: Who wins more on Samsung’s Galaxy collapse? – October 12, 2016
People are dumping Samsung’s unsafe, exploding phones and upgrading to Apple’s iPhone – October 12, 2016
Social media users mock beleaguered Samsung’s explosive phones – October 11, 2016
Replacement Galaxy Note 7, deemed ‘safe’ by Samsung, catches fire in Scottish hotel room – October 11, 2016
Samsung axes explosive Galaxy Note 7, shares plummet – October 11, 2016
Drexel Hamilton projects 8 million iPhone unit gain for Apple this year alone due to Samsung’s exploding phones debacle – October 11, 2016
Samsung takes multi-billion-dollar hit to end exploding phones fiasco – October 11, 2016
Beleaguered Samsung permanently ceases Galaxy Note 7 production – October 11, 2016
MacDailyNews Take: We bet Samsung has some kickass crematoriums.
Yes, they throw a Note 7 in the coffin and don’t have long to wait…
‘If you don’t trust Samsung, you aren’t going to buy their products and that spreads far beyond the Note.’”
It certainly does
I just read about some poor fellow traveling through Europe with his Samsung Note 7 phone. He can’t bring it home and return it because he can’t take it onto an airplane and the post office won’t let him mail it. So, he may have to toss it before his return flight in a few days. :-0 !!!!!!
Well how much is this going to cost: http://iphone.appleinsider.com/articles/16/10/18/samsung-sets-up-note-7-exchange-booths-at-airports-around-the-world
He may be able to exchange it at an airport soon. 🖖😀⌚️
Good to see them owning the problem.
The beginning of a wary SamStoppage of consumer buying? Or will they simply forgive and forget? I myself would not want to be warily eyeing the behavior of a major appliance or mobile device all the time and hoping I’m one of the lucky non-explosive ones.
Having a ticking time bomb feature is something I would think would be undesirable, even for the usual Shamscam fan goofballs. Well all good copying things have to come to an end sometime eh SamSplode?
All in one post.
You’re losing it.
Buying any lithium battery powered product from a company known for sloppy, careless, rushed engineering and manufacturing is suicidal.
I just don’t understand how they made washing machines that explode.
The only Samsung device I would consider buying would be a tv. No lithium battery/bomb inside and class-leading BANG for the buck.
Remember, Samsung TV’s spy on you:
Yeah I almost got one of the last great plasmas before they went extinct, the PNF8500 60″. It was earlier this year, it was probably a 2 year old clearance model and only -$1500 CAD!! I wanted it so bad but my wife wanted a trip to Europe more 🙂 I just couldn’t swing it at the time and they sold out after a couple months. Anyhow after all this news about the Note and other stories about many other Samsung recalls and stories of major douchbaggery in the company hierarchy, I’m kinda glad I didn’t give these shills my money now.
best MDN take ever!
For all those fandroids, this thing will end up a blessing. Eventually, Samsung will figure out what happened (they certainly aren’t that stupid to remain clueless about the causes). Once they do, it will be safe to buy Samsung again. That won’t matter to the general public, as the brand is now permanently toxic.
However, true Samsung fandroids will rejoice, since their favourite device will now cost at least 30% less than before (if Samsung wants to have ANY market share at all). In other words, in order to stay in the business of making phones, Samsung will have to undercut others by a major factor (giving up practically all of the profits), and Fandroids will be ejaculating with joy on this.
The only mobile phone maker (other than Apple) that was able to get a decent profit margin on their high-end phones is now forced to race to the bottom.
“…and Fandroids will be ejaculating with joy on this.”
Wow, I didn’t realize until your post that Sams-cum phones were considered sex toys!
Said the pretty girl: “Oh, and then one time at band camp, I stuck a Note 7 in my pu_ _y and had the biggest explosion ever!!!”
It’s called ‘Buying Market Share’ and I have no doubt ShagShite will be that desperate.
We are remodeling our home. The one condition I laid down was that we don’t buy anything with a Samsung label.
Bravo! I have to laugh at the *Ding*bats showing up to down star anything critical of worthless Samsung. Sorry ScamScummers. It’s too damned late. √Reputation destroyed.
At the Detroit airport waiting for a flight. Lots of free advertising for Samsung. Announcements that the FAA has banned the Samsung Gallazy Note 7 from all flights…!
I was on a ferry in Tadoussac, Quebec on the weekend and they had a “wanted dead or alive” style warning poster for the Note 7 explaining that It’s banned from being powered on (as if that matters) onboard and the crew will confiscate it if they catch you using it etc. Couldn’t believe it, and couldn’t help laughing either, which I felt weird about before I laughed again.
Here come the lawsuits…
Samsung exploding phone issue extends past Note 7, lawsuit says
Complaint alleges that Samsung knew for years its technology was hazardous, saying a Galaxy S6 Active shot out 5in flames and left a user with ‘melted flesh’
Meanwhile, Samsung acts true to form…
Samsung owners furious as company resists paying up for Note 7 fire damage
Owners of the twice-recalled Galaxy Note 7 say the exploding phones caused extensive damage to their homes, but the company isn’t playing ball
An expert in crisis communications criticized Samsung’s handling of the debacle.
“Samsung’s recall crisis management has been as defective as its product,” said Jonathan Bernstein. He believes that the South Korean company needs to be far more compassionate and responsive towards affected customers.
“It was seriously underprepared for a major recall,” he said. “Given that they are not just talking about an exploding product but something that’s a potential threat to health and safety they should be doing whatever it takes to keep people happy.
“Sticking to the letter of insurance cover and doing what’s right are two different things. They need to do what’s right.”
Samsung doesn’t want to pay for fire damage from the Galaxy Note 7
“They were only interested in retrieving the phone,” Note 7 customer says.
Sooo familiar. Sooo Samsung.
And people put up with this company WHY?