“Some people across the country are reporting that they’re having a tough time getting their iPhone batteries replaced through Apple Inc.’s battery replacement program that launched after the company admitted that it slows down phones with older batteries to preserve the phones’ performance,” Hayley Tsukayama reports for The Los Angeles Times.

“From Silicon Valley to Washington, from Detroit to Atlanta, people are sharing stories of long waits, dropped customer service calls and hard-to-get appointments,” Tsukayama reports. “One man told the Chicago Tribune in February that he was told to come in after a two-week wait for his battery appointment, only to be told there were no batteries. Washington Post columnist Geoffrey Fowler said last month that one store in the Bay Area told him stock levels won’t be back to normal until the summer.”

“When asked to comment about the long wait times, Apple pointed to its support site. The company warned customers that supplies would be limited. Different models can have different wait times. Some of the phones covered by Apple’s replacement program — the iPhone 6 and iPhone 6 Plus — no longer are being manufactured, which means battery supply is limited,” Tsukayama reports. “Calls to 10 Apple stores in different regions of the country last week revealed that wait times for a new iPhone 6 battery ranged from three to five days to two to three weeks, with no discernible pattern about why certain stores had shorter wait times than others.”

Read more in the full article here.

MacDailyNews Take: It’s understandable that Apple would lack supply of older iPhone batteries after the company was caught flat-footed by batterygate and forced to respond by lowering battery replacement prices from $79 to $29 in an attempt to assuage customers.

Batterygate is Apple’s self-inflicted wound that continues to fester. The company has only themselves to blame.

SEE ALSO:
Apple tells U.S. Senate company may offer rebates for battery purchases amid iPhone blowback – February 6, 2018
Apple previews iOS 11.3 with new battery health features, ability to turn processor throttling on and off, and more – January 24, 2018
Tim Cook: ‘Maybe we should have been clearer’ over throttling iPhones with aging batteries – January 18, 2018
China consumer group seeks answers from Apple over batterygate – January 16, 2018
South Korean consumer group considering criminal case against Apple over iPhone batterygate – January 11, 2018
Republican Senator John Thune, Chair of the U.S. Commerce Committee, has some questions for Apple over throttling old iPhones – January 10, 2018
French prosecutor launches probe into Apple planned obsolescence – January 8, 2018
Apple’s design decisions and iPhone batteries – January 8, 2018
Apple now faces over two dozen lawsuits for ‘purposefully’ or ‘secretly’ slowing down older iPhones – January 5, 2018
Why aging batteries don’t slow down Android phones like Apple iPhones – January 5, 2018
Apple’s $29 replacement batteries expected to hurt new iPhone sales – January 4, 2018
How to see if Apple’s throttling your iPhone – January 4, 2018
Brazilian agency requires Apple to inform consumers on batteries – January 3, 2018
Analyst: Apple’s ‘batterygate’ solution may mean 16 million fewer iPhones sold this year – January 3, 2018
An Apple conspiracy theory blooms – January 2, 2018
Apple clarifies policy on $29 battery replacements: All iPhone 6 and later devices are eligible – January 2, 2018