“‘It just works,'” Adrian Kingsley-Hughes writes for ZDNet. “This is the phrase that Steve Jobs trotted out year after year to describe products or services that he was unveiling. The phrase expressed what Apple was all about — selling technology that solved problems with a minimum of fuss and effort on the part of the owner. Well, Steve is now long gone, and so it the ethos of ‘it just works.'”

“2017 was a petty bad year for Apple software quality. Just over the past few weeks we seen both macOS and iOS hit by several high profile bugs. And what’s worse is that the fixes that Apple pushed out — in a rushed manner — themselves caused problems,” Kingsley-Hughes writes. “It’s not just been limited to the past few weeks. I’ve written at length about how it feels like the quality of software coming out of Apple has deteriorated significantly in recent years.”

“Apple isn’t some budget hardware maker pushing stuff out on a shoestring and scrabbling for a razor-thin profit margin. Apple’s gross profit margin is in the region of 38 percent, a figure [about which] other manufacturers can only dream,” Kingsley-Hughes writes. “Apple owes a lot of its current success to its dedicated fanbase, the people who would respond to Windows or Android issues with “you should buy Apple, because that stuff just works.” Shattering that illusion for those people won’t be good in the long term…”

Read more in the full article here.

MacDailyNews Take: Hey, can we interest you in a beautiful, hardcover $299 coffee table book printed on specially milled German paper with gilded matte silver edges, using eight color separations and low-ghost inks which took Apple more than eight years to create?

Not only that, but it’s the 2016 winner of the highly coveted Misplaced Priorities Trophy, too!

The Misplaced Priorities Trophy

The Misplaced Priorities Trophy

 
Luckily for Tim Cook, Steve Jobs left him a perpetual profit machine that can absorb pretty much any lackadaisical fsckatude that can be thrown into the spokes.MacDailyNews, November 17, 2017

Nobody’s perfect, but Apple is lately a lot more imperfect than we expect them to be.

We pay for “it just works,” Apple. When you stop providing that, the gravy train will stop, too. Get your act together, Apple! — MacDailyNews, December 2, 2017

Exit question: Isn’t a caretaker CEO’s No.1 priority, you know, to take care?

SEE ALSO:
Apple’s macOS High Sierra bug fix arrives with a new bug – here’s the fix – November 30, 2017
Apple on Mac flaw: ‘We apologize to all Mac users. Our customers deserve better. We are auditing our development processes.’ – November 29, 2017
Apple releases fix for macOS High Sierra administrator authentication bypass flaw – November 29, 2017
Tim Cook’s sloppy, unfocused Apple rushes to fix a major Mac security bug – November 29, 2017
What to do about Apple’s shameful Mac security flaw in macOS High Sierra – November 29, 2017
Apple’s late, delayed, limited HomePod is looking more and more like something I don’t want – November 27, 2017
Why Apple’s HomePod is three years behind Amazon’s Echo – November 21, 2017
Under ‘operations genius’ Tim Cook, product delays and other problems are no longer unusual for Apple – November 20, 2017
Apple delays HomePod release to early 2018 – November 17, 2017
Apple CEO Tim Cook: The ‘operations genius’ who never has enough products to sell at launch – October 23, 2017
Apple reveals HomePod smart home music speaker – June 5, 2017
Apple’s desperate Mac Pro damage control message hints at a confused, divided company – April 6, 2017
Apple is misplaying the hand Steve Jobs left them – November 30, 2016
Apple delays AirPod rollout – October 26, 2016
Apple delays release of watchOS 2 due to bug – September 16, 2015
Apple delays HomeKit launch until autumn – May 14, 2015
Open letter to Tim Cook: Apple needs to do better – January 5, 2015
Apple delays production of 12.9-inch ‘iPad Pro’ in face of overwhelming iPhone 6/Plus demand – October 9, 2014
Tim Cook’s mea culpa: iMac launch should have been postponed – April 24, 2013