T-Mobile tops J.D. Power’s 2020 U.S. Wireless Purchase Experience Study – Volume 1 for full-service providers once again. This is the fifth straight win…
Tag: J.D. Power
J.D. Power Survey reveals general consumer interest in Apple Card is ‘remarkably high’
J.D. Power found that awareness is already remarkably high for the Apple Card and many credit card customers are likely to apply…
J.D. Power: Microsoft ranks highest in tablet satisfaction
Microsoft ranks highest in overall satisfaction in the J.D. Power 2017 U.S. Tablet Satisfaction Study…
J.D. Power Apple Watch findings provide stark contrast to media coverage
Apple’s product execution is invariably superior to its competition…
Apple Watch crushes wannabes in 2016 J.D. Power smartwatch satisfaction report
Apple ranks highest among manufacturers of smartwatches according to the J.D. Power 2016…
Apple’s iTV, if it ever arrives, should be big and beautiful
Customers purchasing a smaller HDTV tend to be more price conscious than those…
J.D. Power rejiggers numbers, Apple’s iPad regains customer satisfaction crown
Yesterday we reported how Apple’s iPad had regained #1 spot in tablet customer satisfaction…
J.D. Power: Apple iPad ranks highest in tablet customer satisfaction for second consecutive time
For the second consecutive study, Apple ranks highest among manufacturers of tablets in overall owner satisfaction…
Apple.com’s new ‘Why iPhone’ page touts iPhone superiority
After years of all but avoiding any mention of its mobile competitors…
J.D. Power: Apple iPad ranks highest in tablet customer satisfaction
Tablets are transforming the way content is consumed and challenging the usage patterns…
J.D. Power: Apple ranks highest in smartphone customer satisfaction for 8th consecutive time
As wireless phones continue to be integrated in every aspect of consumers’ lives…
Ford plummets to 27th in J.D. Power vehicle quality rankings on Microsoft-developed ‘MyFord Touch’ woes
The J.D. Power & Associates Initial Quality Study released on Wednesday…
J.D. Power: Apple ranks highest in smartphone customer satisfaction for 7th consecutive time
Apple yet again ranks highest in customer satisfaction among smartphone manufacturers…
Stung by plummeting quality ratings, Ford to upgrade glitch-prone Microsoft-designed ‘MyFord Touch’ systems
Ford’s quality rankings last month fell from 10th place to 20th place…
J.D. Power: Apple iPhone ranks highest in smartphone customer satisfaction for 5th consecutive time
Overall satisfaction with smartphones and traditional mobile phones…