Apple Card has been named the Best Co-Branded Credit Card for Customer Satisfaction with No Annual Fee in the J.D. Power 2023 U.S. Credit Card Satisfaction Study, marking the third consecutive year Apple Card and issuer Goldman Sachs have been recognized by J.D. Power with a No. 1 ranking in their segment in the U.S. Credit Card Satisfaction Study.
“Since the start, we’ve been committed to delivering tools and services that help users live healthier financial lives, and it’s been rewarding to see customers using and finding value in the benefits of Apple Card. We are honored that Apple Card has been recognized as a leader in customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet, in a statement. “In partnership with Goldman Sachs, we are continuously working to expand the value users receive from Apple Card, most recently with the launch of Savings, and we look forward to continuing to develop tools and services that put our users and their financial health first.”
Introduced in 2019, Apple Card was built with users’ financial health in mind. With absolutely no fees, it was designed to offer an easy and secure way to track purchases, manage spending, and quickly calculate potential interest charges all within Wallet, while offering up to 3 percent Daily Cash on every purchase.
“With Apple Card, we have had a shared focus on delivering a great experience and providing value to our customers since the beginning,” said Liz Martin, Goldman Sachs’s head of Enterprise Partnerships, in a statement. “As we have brought new offerings and benefits to customers, we are honored to once again be recognized by them and J.D. Power.”
Most recently, Apple unveiled a Savings account from Goldman Sachs for Apple Card users that has since reached over $10 billion in deposits.3 Savings allows users to get even more value from their Daily Cash rewards, and comes with no fees, no minimum deposits, and no minimum balance requirements, while also allowing users to transfer additional funds from a linked bank account.
MacDailyNews Note: More information about Apple Card is available at apple.com/apple-card.
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I had a number of fraudulent charges appear, which were caught and declined automatically. The virtual card number was then changed when I confirmed that I did not make the charges. But then a week or two later more charges appeared.. Customer support then advised me to change my Apple ID password. Now, a few days later more fraudulent charges. Although they were declined automatically. My card is now suspended. I think.
Have the series of incidents affected your credit rating?
I don’t think so
Agreed! Of all all my credit cards Apple is Number One in ease of use, virtual statements, payment options, savings account, etc. Plus from a physical design point of view — sturdy elegance…
I have no issues with the card or use of card. Goldman Saks customer service, on the other hand, is completely useless and so is their software (web / app interface).
From June to July, I carried a $5K balance. Ok, no problem. July 28th I paid $7,100 to cover the carry over balance and charges I made in July to have a $0 balance.
On August 3rd, I get a finance charge for $74 because of the june-july balance carry over!?!?!? Yet, the webpage and the app both said to pay off in full and gave me the amount I paid. Nothing was said about carry-forward finance charges.
When I called about it – showing it paid over $10K in two months, and asked if it could be waived due to it not showing when I paid and the sheer amount I paid – they said the most they can waive is $25.
Definitely makes me think twice about using it and if I do, I make sure it is now paid in full within a week of using it.
I’m loving my Apple Card. Such a great user experience, plenty of info, and immediate feedback with purchases, payments, etc. I also had good a good experience with customer support (I got spammed with like 300 emails in the span of a few hours, and buried in between someone had bought an iPhone with my Apple Card somehow, likely from buying something from a chinese website; then changed my card number with one click, problem solved). My only gripe is that they’re stingy with credit limit raises.