“If you’ve been paying attention to the Apple-sphere recently, you might have noticed that complaints about macOS and iOS bugs seem to be flooding all channels. Issues with iOS 11 and macOS High Sierra abound, and many commentators have wondered what’s gotten in to Apple this release cycle,” Alexander Fox writes for Apple Gazette. “While it does seem like bugs abound in the latest update, is the software really any more buggy?”
“Without Apple’s internal data, it’s hard to say if there are more macOS and iOS bugs that usual. But it does seem that way, which is the important part,” Fox writes. “It’s the users’ perception of Apple’s reliability that actually counts. If users view Apple’s software as buggy, that hurts brand perception and discourages users from upgrading.”
“If a serious problem exists, it’s Apple’s marketing-driven annual release schedule,” Fox writes. “Because programmers must deliver a new point release of iOS and macOS every year, bugs are more likely to slip by.”
Frankly, we don’t need a new Mac or iPhone/iPad operating system every year and Apple Inc. doesn’t need it, either. Annual OS releases shouldn’t be mandated. What we all really need, customers and Apple Inc., are operating systems that are rock solid and do what they’re supposed to do when they’re supposed to do it. Why not just add new features/services to existing OSes with continued point releases that refine and extend the experiences and services you want to deliver? Why not just release new operating systems only when they are rock solid and ready?
In other words, take a step back, take a deep breath, and focus on making sure that what you have now just works. Because too much of it doesn’t… Getting it right is far more important than having two “new” free OSes to release each year. Seriously, nobody outside of Cupertino very much cares. We do, however, care very much that Apple’s software and services work as flawlessly as possible. — MacDailyNews, January 5, 2017
“But let’s not assume this is the ‘new normal’ for Apple,” Fox writes. “”Don’t forget that they managed to silently update something as critical as the file system on all iOS devices without issue. That’s one of the hardest changes to make, and Apple pulled it off. Apple has promptly squashed bugs as they’ve appeared, and that’s the best response we can hope for.
Read more in the full article here.
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