Apple silently removes app ratings and reviews from iTunes App Store

“Several readers have pointed out that app ratings and reviews are currently missing from App Store listings as viewed through iTunes,” MacRumors reports.

MacDailyNews Note: We, along with our readers, began noticing this earlier today, too.

MacRumors reports, “The reason for the change is unknown, but reports of it have been trickling in over the past fifteen hours and Apple has apparently yet to acknowledge the issue.”

Full article here.

MacDailyNews Take: Good thing for us! wink

We’ll hope to have positive news to share regarding our MDN app’s performance soon. Most of the issues aren’t with the app itself, but with the load placed on the server to send out the push notifications (the app’s not freezing, it’s just not getting what it needs). We’re working on it. We’re also looking into the issue of dropped logins, too.

Here’s the thing about those App Store ratings/reviews: Apple let just about anything in and never removed ratings/reviews that were simply wrong. For example: users giving one star ratings with reviews complaining about Push Notifications because they didn’t know how to turn them on/off (Settings>Notifications and turn them on/of universally or control them on an app by app basis) or a Windows sufferer who happens to have an iPod touch who didn’t like an article of ours that called Microsoft “Mediocresoft” – a compliment actually; mediocre is a rare top-end achievement for them – and therefore gives our app a one star rating. Hopefully, Apple’s finally fixing the App Store ratings and reviews mess. If they leave them off the App Store forever… hey, worse things have happened.

92 Comments

  1. MDN
    As someone that tended to put my old feelings about your CONTENT into the review I agree that the reviews should be vetted somehow. Your app was really quite good but I like all the side stuff the web page gives me.

    And for the record either you lost some of the venom that drove me away or I am becoming to be a bit of a ummm let’s just say my parents may not have been married.

    Either way I’m a loyal reader

  2. Let’s get a panel of reviewers from various fields to review each new App as it comes along.

    Are you kidding?

    Even sites like VersionTracker and MacUpdate can’t keep up with the volume of kr-App’s on the App Store.

    The App Store is horribly broken from a UI perspective, I almost wrote a book what needs to be fixed, but it’s obvious Apple knows better they just choose to do it the screwed up way they are doing it to fit into their product road map.

  3. Let’s get a panel of reviewers from various fields to review each new App as it comes along.

    Are you kidding?

    Even sites like VersionTracker and MacUpdate can’t keep up with the volume of kr-App’s on the App Store.

    The App Store is horribly broken from a UI perspective, I almost wrote a book what needs to be fixed, but it’s obvious Apple knows better they just choose to do it the screwed up way they are doing it to fit into their product road map.

  4. “Even sites like VersionTracker and MacUpdate can’t keep up with the volume of kr-App’s on the App Store.”

    So, are there too many choices on the App Store? But there aren’t enough choices on iTunes movie rentals compared to Netflix, as you earlier pointed out.

    What’s ‘just right’ to you?

  5. “Even sites like VersionTracker and MacUpdate can’t keep up with the volume of kr-App’s on the App Store.”

    So, are there too many choices on the App Store? But there aren’t enough choices on iTunes movie rentals compared to Netflix, as you earlier pointed out.

    What’s ‘just right’ to you?

  6. I’ve heard a couple of great ideas such as ratings about reviews. How about showing the number of each rating given by the user (with a list of the apps…………..allowing us to see if they gave 1 star to an app we gave 5 stars to)? How about letting us permanently disregard a user’s ratings?

  7. I’ve heard a couple of great ideas such as ratings about reviews. How about showing the number of each rating given by the user (with a list of the apps…………..allowing us to see if they gave 1 star to an app we gave 5 stars to)? How about letting us permanently disregard a user’s ratings?

  8. Yeah, reviews stink. But no reviews stinks even more!

    I hope Apple can come up with a better way, but for now it’s not so hard to identify which ones are shills or trolls – the ones which give more than an indiscriminate yay or nay are useful guides, in the absence of something better.

  9. Yeah, reviews stink. But no reviews stinks even more!

    I hope Apple can come up with a better way, but for now it’s not so hard to identify which ones are shills or trolls – the ones which give more than an indiscriminate yay or nay are useful guides, in the absence of something better.

  10. So many one star ratings out there simply because users don’t know how to use the device, they don’t know what iOS 4 required means, etc.

    As a developer, that’s the biggest problem with the review process.

  11. So many one star ratings out there simply because users don’t know how to use the device, they don’t know what iOS 4 required means, etc.

    As a developer, that’s the biggest problem with the review process.

  12. I need uncensored reviews and can judge myself what to believe.

    I base my descision mostly on filtering info from negative reviews and on a fatal number of reviews.

    If there are no reviews I will by only free apps or ones recommended by friends.

    If app does not have reviews, I don’t buy as a principle unless it’s from a developer I know by his work.

  13. I need uncensored reviews and can judge myself what to believe.

    I base my descision mostly on filtering info from negative reviews and on a fatal number of reviews.

    If there are no reviews I will by only free apps or ones recommended by friends.

    If app does not have reviews, I don’t buy as a principle unless it’s from a developer I know by his work.

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