Kingsley-Hughes writes, “Or maybe people are just looking far closer and with more critical eyes at their newly acquired objet d’art than people do later on (and the media is more primed to pick up on these stories).”
MacDailyNews Take: Yeah, “or maybe.”
“Also, given the problems Google is having with the OLED displays in the Pixel XL 2, I wouldn’t be surprised if a small yet significant number of iPhone X handsets are also going to suffer from display issues.,” Kingsley-Hughes writes. “Now, if you do pick up a launch day lemon, Apple will swap it out for you, but if handsets are in short supply then you might have a wait depending on what is in stock. And given that stocks are likely to be tight on launch day, this could be a real issue (if you can grab one in the first place).”
Read more in the full article here.
MacDailyNews Take: Apple demands a high level of quality from manufacturers and assemblers. Unlike Google, Apple dose not ship junk. Expecting Apple to have issues because a search engine / online advertising firm can’t produce quality hardware is ludicrous. Apple holds their component manufacturers and product assemblers to very, very high standards. If Apple suppliers can’t cut it, they’re cut loose and they know it.
Apple has been producing high quality hardware for over three decades. The customer satisfaction for Apple products is off the charts across the board.
We have been Day One owners of every single one of Apple’s iPhone flagships (and numerous other products) and have NEVER had an issue, much less a “lemon.” The quality of launch day iPhones matches the quality of later units in our decade of experience with iPhone. Apple doesn’t cut corners. Equating Apple with peddlers of “pretty much any other bit of tech” is total nonsense.
The FUD brigade is out in force, folks. The anti-Apple ignoramuses know what’s coming and they’re obviously scared shitless.
Apple iPhone SE tops smartphone user satisfaction, just ahead of iPhone 7 Plus – May 25, 2017
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Apple Watch user satisfaction stays strong at 94% – July 22, 2016
Apple Watch crushes wannabes in 2016 J.D. Power smartwatch satisfaction report – July 13, 2016
Apple Macintosh continues to dominate in personal computer customer satisfaction – September 23, 2014
Apple Macintosh continues to dominate in personal computer customer satisfaction – September 17, 2013
Apple sweeps PCWorld Satisfaction Surveys for desktops, notebooks, smartphones, and tablets – December 7, 2011
Apple Mac tops American Customer Satisfaction Index customer satisfaction for 8th consecutive year – September 20, 2011
American Customer Satisfaction Index: Apple Mac dominates for seventh straight year – September 21, 2010
ACSI: Apple Mac again leads Windows PCs by wide margin in consumer satisfaction – August 18, 2009
Study: Apple beats Dell and HP in customer satisfaction – June 26, 2009
J.D. Power: Apple iPhone ranks highest in smartphone customer satisfaction – April 30, 2009
Survey: Apple Mac users report highest level of satisfaction by far – February 19, 2009
ChangeWave: Apple Mac holds its corporate share; clearly leads in corp customer satisfaction – December 31, 2008
ChangeWave: Apple iPhone’s ‘very satisfied’ rating more than double that of RIM’s BlackBerry Storm – December 22, 2008
J.D. Power: Apple iPhone ranks highest in business wireless smartphone customer satisfaction – November 06, 2008
ACSI: Customer satisfaction rockets for Apple’s Mac; rest of Windows PC industry drops again – August 19, 2008
ChangeWave: Mac OS X Leopard satisfaction far outpaces Vista; Apple Mac strong despite PC slowdown – March 26, 2008
ChangeWave: Apple iPhone maintains big lead in customer satisfaction; top choice among likely buyers – February 07, 2008
ChangeWave survey shows big Apple Mac sales, very high Mac OS X Leopard, very low Vista satisfaction – January 17, 2008
ChangeWave: Apple’s iPhone races to huge lead in customer satisfaction – October 18, 2007
Apple Mac desktops, notebooks top PC Magazine’s Annual Reader Satisfaction survey – again – September 18, 2007
Survey: Apple iPhone nabs unprecedented 92% satisfaction rating (plus likes and dislikes) – August 16, 2007
Study: Apple iPhone owners ‘off the charts’ satisfied with device – July 13, 2007
Microsoft’s customer satisfaction drops following Windows Vista launch – May 17, 2007
Apple’s secret ingredient? A large group of very satisfied customers – April 10, 2007
Apple Mac desktops, notebooks top PC Magazine’s Annual Reader Satisfaction survey – again – August 22, 2006
Apple Computer tops PC satisfaction study – August 15, 2006
Apple Mac desktops, portables top PC Magazine’s 2005 Reader Satisfaction survey – August 24, 2005
Apple continues to lead in customer satisfaction, Dell loses more ground – August 16, 2005
Apple Macintosh leads in personal computer customer satisfaction – August 24, 2004
Apple Macs top PC Magazine’s ‘17th Annual Reader Satisfaction Survey’ – August 10, 2004
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