“As a company, Apple is less focused on selling stuff. It doesn’t sell as many iPhones as it once did and is more focused on selling subscriptions and services, none of which require a store for purchases or even consideration,” Jonathan O’Connell writes for The Washington Post. “This is why it is striking that, under chief executive Tim Cook, the company has made it a priority to open a flagship store next week in Washington.”
“Why spend two years and probably more than $30 million renovating the 116-year-old Carnegie Library into an Apple Store?” O’Connell writes. “‘Probably one of the least-done things in an Apple Store is to buy something,’ Cook said recently by phone. Instead, he said, people come to explore new products, of course, but also get training and services for iPhones or iPads they already own.”
“How true that is may determine the success of Apple’s new landmark in Washington, as well as its future as a retailer. The Carnegie Library store, opening May 11, will be one of 13 high-profile locations across the world that also use the company’s ‘town square’ concept. Each local staff offers a bevy of classes for creative types to maximize their Apple products for shooting photographs, editing video or producing music,” O’Connell writes. “Cook said that reconstituting the Carnegie Library according to its original design standards was the company’s ‘most historic, ambitious restoration by far, in the world.'”
“The Carnegie project is also aimed at achieving a higher purpose at the company, which is to deepen customers’ affiliation of Apple with something positive — creativity — at a time when the public finds itself increasingly at odds with big-tech companies over jagged political issues surrounding economic inequality, social media and privacy,” O’Connell writes. “‘We’ve been serving the creative community as a company since the founding of the company, and the truth is everyone should be a part of the creative community,’ Cook added, ‘so this is our way to democratize it.'”
Read more in the full article here.
MacDailyNews Take: This one’ll be beyond a mere “flagship” Apple Store!
Flagship Apple store in Washington D.C.’s Carnegie Library to open in late spring – March 4, 2019
Apple’s Angela Ahrendts to depart in April; Deirdre O’Brien named senior vice president of Retail + People – February 5, 2019
Apple’s Angela Ahrendts has a plan for next-gen retail – January 29, 2019
‘Big and loud’ not the intention with flagship D.C. Apple store in the Carnegie Library – May 22, 2017
Apple offers first peek at plans to convert D.C.’s Carnegie Library into new store – May 8, 2017