U.S. Consumer Product Safety Commission issues formal recall of beleaguered Samsung’s exploding phones
“The Consumer Product Safety Commission on Thursday announced a formal recall of the Galaxy Note 7 phone, which has sparked fires and a global crisis for Samsung Electronics Co.,” John D. McKinnon reports for The Wall Street Journal.
“In a statement, the CPSC said consumers ‘should immediately stop using and power down the recalled Galaxy Note 7 devices,” McKinnon reports. “The agency said users can request a Galaxy Note 7 with a different battery, a refund or a replacement device.”
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“Samsung already had been pursuing a global recall effort of its own, after reports surfaced of overheating and exploding batteries… But the company’s recall effort has been plagued by problems, including conflicting consumer information and communications troubles with regulators,” McKinnon reports. “According to the CPSC, Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.”
