Hey, Microsoft-clinging IT doofus: You need to let it go already!

“Every so often, you see a research survey that shows IT organizations plan to buy Windows tablets or Windows Phones more than any other type of mobile device,” Galen Gruman writes for InfoWorld. “Then you look at the data on what people actually buy and don’t notice Microsoft technology gaining any appreciable traction. So why does IT keep saying it plans to buy Microsoft technologies that users don’t want?”

Gruman writes, “The answer has to do with a sort of in-breeding within IT organizations. Many IT organizations are at heart Microsoft shops, running Windows Server, Exchange, and SharePoint for much of their systems… IT simply expects that Microsoft core to extend into the newfangled technologies such as mobile and cloud. Never mind the evidence to the contrary — Microsoft has long been the answer, so it surely will be there, too — if IT only waits long enough to outlast users’ Apple, Google, and Amazon.com foolishness.”

“That ‘waiting for Microsoft’ mentality is why IT keeps hoping beyond any realistic basis that Windows tablets will displace iPads [and] Windows Phones will displace iPhone,” Gruman writes. “Waiting for Microsoft? You might as well be waiting for Godot… If IT doesn’t get a clue, users may decide they don’t need IT any longer either. IT needs to stop waiting for Microsoft and instead deal with the reality: Client computing tech is now heterogeneous, and Microsoft doesn’t have all the right answers.”

Read more in the full article here.

MacDailyNews Take: There’s nothing worse for workplace morale than enlightened employees handcuffed by intransigent IT doofuses.

Awaken, finally, ye brain-dead cretins or begone!

[Thanks to MacDailyNews Reader “CognativeDisonance” for the heads up.]

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80 Comments

    1. Agreed. As a Mac user, my working life has been a constant war with IT doofuses. They can tank staff morale faster than Dilbert’s pointy-haired boss.

      1. They have cost me, and many others, materially over the years with their Microsoft shibboleths and mesmeric influence over Human Resources who do the hiring and promoting. They are little better than mercenaries, shills, and sycophants in thrall to commercial interests. They have lorded it over their intellectual superiors for years now, and the day of reckoning is approaching. I long for the satisfaction once only accorded to sufferers in medieval times when stocks were set up for sport, hangings and mutilations were commonplace social events, and vengeance was honest and forthright. Extreme? Not when applied to weak-minded, duplicitous, traitorous toads.

        1. Not just “hiring and promoting” Hannah. Firing too. A few years ago, when my research group ran short of funding, my dearly beloved IT department, enraged at the presence of an recalcitrant Mac user, didn’t hesitate to put the boot in and successfully lobby HR for my demise.

          But shortly after, when I had to be rehired on contract so the institute could complete several projects, I made great sport of bringing my new MacBook Pro (purchased with some of my redundancy pay-out) back into the building. I could hear the grinding of IT teeth at fifty paces.

          But, as for “hangings and mutilations”, um, maybe just slap them around a little?

          1. Your story is delicious and inspiring. Thanks.

            OK, maybe I was a little over the top in my vengeful imaginings, but only because I’ve been reading Steven Pinker’s “The Better Angels of our Nature”. Time was, revenge was pure, complete, and satisfying to our animal nature. Nowadays, we have to settle for forcing our adversary to take an antacid tablet. Not quite the same as evisceration, though.

      2. Yep, the battle of the 1990s rage on. Galen Gruman nailed my organization when he wrote: “Many IT organizations are at heart Microsoft shops, running Windows Server, Exchange, and SharePoint for much of their systems… ”

        And Microsoft intentionally incorporates little inconsistencies and requirements into their software in an attempt to push people away from Macs and OS X. For instance, in SharePoint a Mac user cannot open a list into Excel, despite the fact that M$ makes both sides of that software equation. And, unlike Windows users, Mac users cannot drag and drop files into SharePoint, much less multiple files or folders. Welcome to the second decade of the 21st century, M$…can’t figure out drag and drop on the Mac? Talk to the folks who sell Parallels or Fusion…they seem to handle it just fine in both directions.

        Apple needs to get off its butt and help out Mac users in the enterprise. We either need Mac software will full compatibility with the MS Server/Exchange/SharePoint trio, or we need Apple-sponsored (or, at least, Apple-supported) alternatives that handle both Windows and Mac. Give enterprise an alternative to the expensive M$ lockdown that demotes Mac users to second class citizens.

      3. P.S. Initially, I had high hopes for iWork. Finally, I thought that Apple would strike back at MS Office and free us from the pain of dealing with Microsoft “features” every day. You would think that a company of Apple’s size and wealth could dedicate a group of designers and coders to the care and feeding of iWork. Instead, it has languished and my hope has been squashed again.

    1. Pretty much have to agree.

      We are heavily vested in MS technologies on the backend (Exchange, Active Directory, Forefront, SQL, Sharepoint etc. etc) but we fully support macs on the desktop if that is what our employees want. We have a good mix of PCs and Macs.

      We also support the iPhone and Android but if you want a WinPhone you are on your own as far as we are concerned.

      Interestingly enough I have never seen a request in IT or from a rank and file worker for a Windows Phone. I mean never.

        1. This is true but we haven’t found anything absolutely show stopping more like a bunch of little things that MS is just too lazy to address.

          All in all its been a smooth operation integrating is x into the enterprise for us.

  1. They are brain washed -in just the same way that those who voted in the last election have been brainwashed for the past 20 years or so. IT = stupid. Voters = stupid.

    1. Jean Poole, must you tie your political nonsense to every single issue that comes up? If they were talking about trees, you’d still take some sort of dumb swipe at someone that Rushie Fatbaugh told you to hate.

          1. Jane, you ignorant slut, I KNOW it applies to Mikey too. I was just kindly reminding him that it applies to others as well. Thank you so much for ingratiatingly pointing out the blatantly obvious to my feeble, senile mind. Also, are you available for perform sponge baths? (Your fee would be covered by ObamaCare.)

            1. anything the Messiah wants, I’m all for: destroying the Bill of Rights, the military on the streets of American cities, dismantling the economy, the socialist state and especially free sponge baths.

            2. Up until now, I was so impressed as to the quality of opinions stated on this blog. It is so very sad indeed that the one who had to bring down was botvinnik. I know that you have it in you to rise above the common and elevate the conversation. Please try again.

          2. Sorry, Hannah, you’re a bit out, botvinnik is actually 11 years old, although he behaves like he’s 8.
            Hopefully his mom or his dad will catch on to his extracurricular activities on their computer and slap the little tyke silly.

    2. Yeah, botvinnik, the First Amendment even applies to people who disagree with you and that cretinous, anonymous, crap-spouting mouthpiece JP.

      You and I have had our run-ins on this forum, botvinnik, and you always end up running away whining with your tail between your legs. You might as well start doing that again right now, because you know that I will not stand by and let you spout BS without repercussions.

  2. Off topic a bit, but the British comedy series, “The IT Crowd” is one of the funniest series I’ve watched in ages. One of the main IT guys answers his phone every time with, “Did you try turning it off and turning it back on?”

    1. In the future, please don’t use British and comedy in the same sentence. MDN has a strict policy regarding oxymorons. However, morons are allowed to comment. (See any post by 313c7ro)

      Thank you. – The Management

  3. What? I won’t let go…but if there’s such thing as IT in Mac distorted world when staring at retina displays admiring shiny logo, I might consider.

    1. Hey, sheepie, what logo would that be? If you mean an Apple logo, I only get to see that every two or three months when I shut my pad or phone off to let them have a bit of a clear out of memory, and my Mac Mini has been shut down twice in the last eighteen months, due to one app playing up.
      The Windows machine at work, on the other hand, has to be shut down at least once a week.

  4. Yea, Microsoft technology is stupid, totally stupid. No doubt.

    But listen to the other half of the story: Apple totally misses a strategy for business clients like us. You don’t believe me? Ok, so where is the easy-to-setup business account for the AppStore? How can I easily deploy different sets of software to different workstations? Where is the special section for business clients and their specific needs on Apple.com? Where is a scalable Mailserver? As much as I love Mail, there is a lot still missing. And so on and on.

    I run a business and we have over 50 Macs, 30 iPads, 30 iPhones; and we never want to go back to PCs. But Apple could sell zillions more Macs if they would have a strategy for business customers.

    Apple needs to take the IT depts. much more serious, because they say what will be bought – Windows or OSX. It’s not the folks in the office, it’s the IT. The folks in the office would love to work on Apple, but they don’t have to decide.

    The reason why we made the move was simply that I as the founder and CEO realized by myself that I want to make the switch as I more and more hated Windows. And I told my IT guys: Look, Windows time is over. We will do the jump, love it or leave it. But that’s not the usual situation that the CEO does that.

    Hope Apple will hear the bell ringing that they do need a strategy for business customers. They should no longer ignore the pro users as it makes sense to sell 10 or 20 or 50 Macs at once.

    Please don’t say that there are specific Mac resellers for business needs. I spoke to a lot of them here in Germany. It ended when I had to tell them what would be the right solution for us. They were as stupid as the Windows guys. I guessed I was at a Dell sales point sometimes.

    Apple should take care for business customers by themselves and should treat them with the best possible service like every valuable customer. And this is, what I truly miss.

    So, dear Tim, don’t sit on your laurels, and by the way – don’t forget the new MacPro, the new release of Pages and Numbers, and more. We are waiting, if you may remember. We are watching at you, Tim.

    1. Thank you!

      I have been saying this for years now, but it seems to be falling on deaf ears both in this forum and also in Tim’s remote iron-clad bunker.

  5. Time to clean house in all the corporations. Get rid of the old guard and hire new people coming out of college who have been using Apple products. Corporations will discover that they will need less IT personnel if they use more Apple products and thus save money

  6. Having worked in IT Dept’s for more than 13 years, they are almost totally brainwashed into Microsoft technology. Thinking outside Microsoft is truly discouraged, even if it is widely known to be second rate or worse technology. I have always been the Apple/Microsoft Tech in IT Depts, and the going has always uphill and difficult. No surprises here!

  7. There are two reasons for Microsoft’s persistent endurance despite everything.

    The first one is what the article describes as the “clinging IT doofus”. However, just as significant reason is Apple’s strategy NOT to pursue enterprise market.

    The post by “I love Apple” above illustrates this quite clearly, and I’m sure there are more similar examples of directors, owners or CEOs trying to migrate to an Apple solution and are frustrated by the lack of end-to-end offerings from Apple.

    This is NOT an accident, and it is NOT an oversight, or poor strategic thinking on the part of Apple. This is very much on purpose. Enterprise market was the most significant reason that Windows is in the state that it is right now. Because of large enterprise clients who demanded certain features, compatibility and support, MS was forced to preserve pretty high levels of backward compatibility, all the way to DOS (25 years back!!). In those 25 years, Apple radically changed Mac OS and the surrounding architecture at least four times (68k to PPC; System 9 to OS X; PPC to Intel; 32-bit to 64-bit), leaving the very few enterprise clients in the dust and forcing some rather expensive migration plans ahead of the expected schedule.

    For better or worse, Apple will never seek enterprise market. Whatever market share Apple chips away from MS in that segment will be despite their (lack of) effort, NOT because of it. Ironically, it will all be because of MS’s failures.

    1. All the more reason why, in the next 5-6 years, Microsoft and Apple must forge a series of cooperative enterprises, in order to maintain a stable world order in the face of mounting threats from a powerful new geopolitical/technological axis, Google/Facebook, that could bring down the sky, ceding king-like powers to an unorganized mob of scurrilous advertisers who are no guardians of a free society.

    2. Apple what i see is for small businesses and consumers which are the vast majority of buyers. Microsoft sells to big coperations that are still running windows xp and some that might have just up graded to windows 7. Not a lot of turn over there so in the long run Apple will keep pulling ahead of them, even if by some miracle MS gets its act together and not mess up AGAIN. Fat chance on that.

  8. Maybe I’m lucky, but I genuinely don’t see the Microsoft-only attitude these days. Servers tend to be a mix of Windows and Linux, desktops mostly Windows with a few Macs, and tablets/mobiles pretty much only iOS or Android (unless they’re unlucky enough to still be contracted to Blackberry). MS products have that ease of widespread management thing going on, such as throwing out a new trusted CA cert for your wireless network with a single GPO, but more and more the environments are mixed rather than homogeneous.

    1. Yeah same here. Maybe we are both lucky!

      I tend to pick the best technology for the specific task at hand for my company. I have no problem throwing out what does not work and I don’t care who made it, sometimes that means picking MS, other times it means someone else.

      I see a mix of OSes and computing systems out there.

  9. The Microsoft only mentality certainly exists in the Federal Government market. Everything is Microsoft and my Windows 7 laptop takes 10 minutes (yes, really) to boot and log in because of all the little IT fingers getting in the way of the machine. Once logged in, everything is locked down and restricted in some way. I can whip out my iPad and surf the internet faster than IE8(!) can load a web page (usually incompletely) on my ethernet-connected Dell.

    1. Don’t you just love government? They make you create a ridiculously complex password every 3 months that nobody can remember, so you end up having to write it down on a post it note. Real good security there, Uncle Sam!

      1. Totally idiotic. The new “best practice” is the user-friendly pass phrase, a very long string which however the hapless user can remember without writing it down on a post-it note (and Lord knows those post-it notes are all too readily purloined by the numberless ninja sneak thieves flowing through the unmonitored hallways.) The pass phrase will be along the lines of “I hate my boss with a passion you would not believe”. However, hacker algorithms in the kiddie script kits have already been adjusted accordingly, and the MTTD (mean time to decryption) has actually improved by 200% according to, well, never mind. I’ve said too much already.

  10. My wife’s company rolled out MacBook Pros for their designers about 4 months ago. IT there still hasn’t enabled them to connect to their secure servers so she can use it effectively. Every time she has a problem with her Dell PC (which is often I might add) she asks about what it would take to get her Mac hooked up. No answer. The last time she called and told her she needed help with her laptop. The first thing out of IT’s mouth is “not your Mac I hope”. They are unwilling to take the time to learn a different system. What they don’t understand (among a lot of other things) is that eventually their skill set will stagnate, and they’ll be outsourced. They also understand that Macs need far less support.

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