How to stake your claim in Apple’s $500 million iPhone throttling settlement

Earlier this year, Apple agreed to settle a U.S. class action lawsuit that accused the company of “secretly throttling” older iPhone models. Now, iPhone owners who are eligible to articipate in the iPhone throttling settlement are being notified about their legal rights and options.

How to stake your claim in Apple's $500 million iPhone throttling settlement. Image: iPhone 7 Plus
Apple’ iPhone 7 Plus in Jet Black

Joe Rossignol for MacRumors:

Under the proposed settlement, Apple will provide a cash payment of approximately $25 to each eligible iPhone owner who submits a claim, with its total payout to fall between $310 million and $500 million. The exact amount that each iPhone owner receives could vary slightly based on the number of claims submitted.

The class includes any U.S. resident who owns or previously owned an iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and/or iPhone SE that ran iOS 10.2.1 or later, and/or an iPhone 7 or iPhone 7 Plus that ran iOS 11.2 or later, before December 21, 2017. Class members also must have experienced “diminished performance” on their devices…

Apple apologized for its lack of communication in December 2017, and reduced the price of battery replacements to $29 for ‌iPhone‌ 6 and newer through the end of 2018 to appease customers. Apple then released iOS 11.3 with a new feature that enables users to track their ‌iPhone‌ battery’s health and performance status.

The performance management system has also been disabled by default since iOS 11.3, and it is only enabled if an ‌iPhone‌ suffers an unexpected shutdown. The performance management can be manually disabled by users as well.

MacDailyNews Note: If you are or were a U.S. owner of an iPhone 6, 6 Plus, 6s, 6s Plus, and/or SE device that ran iOS 10.2.1 or later before December 21, 2017, and/or a U.S. owner of an iPhone 7 or 7 Plus device that ran iOS 11.2 or later before December 21, 2017, you could be entitled to benefits under the iPhone throttling class action settlement. More info here.

MacDailyNews Take: Hopefully, Apple has learned a very expensive half-a-billion-dollar lesson on how to properly communicate with customers.

Apple handled this poorly and deserves to learn a lesson so that the company properly communicates with customers in the future.MacDailyNews, August 1, 2019

There’s no excusing this one. Apple deserves the ongoing headache. Hopefully, when all is said and done and paid, the company will have learned an important lesson about transparency and communication with their customers.MacDailyNews, February 27, 2018

You can see why some think that Apple wanted to keep what they were doing a secret. If people knew that a $79 battery replacement would give them an iPhone that performed like it did on day one, a meaningful percentage would take that option versus buying a new iPhone. Now that it’s just $29 this year, that percentage will naturally increase.

Then again, as Hanlon’s razor states: “Never attribute to malice that which is adequately explained by stupidity.”

Apple’s made up of people. People are imperfect. We’ll take Apple’s word for it that they “always wanted… customers to be able to use their iPhones as long as possible” and that they “have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.” — MacDailyNews, January 3, 2018

Again, it’s Apple’s lack of communication that is the problem here. If Apple had clearly explained what was going on in the software, we’d know to recommend a battery replacement when users complained their older iPhones were getting “slow.” As it was, we were pretty much left to assume that the processor/RAM wasn’t up to par with demands of newer iOS releases and we’d naturally recommend getting a new iPhone.

Just yesterday, we had a friend complain that his iPhone 6 was acting “slow” and we knew to recommend a battery replacement (even though he instead opted to get himself an iPhone X on our strong recommendation).MacDailyNews, December 29, 2017

As has almost always been the case with Apple, unfortunately, transparency comes later, not sooner, and usually as a reaction to negative publicity. A simple Knowledge Base article would have preempted all of this Reddit sleuthing and the attendant handwringing and erroneous presumptions.MacDailyNews, December 20, 2017

Friday’s settlement covers U.S. owners of the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7Plus or SE that ran the iOS 10.2.1 or later operating system. It also covers U.S. owners of the iPhone 7 and 7 Plus that ran iOS 11.2 or later before Dec. 21, 2017.


  1. Typing this on my iPhone 6 Plus. I had not “upgraded” to the new iOS by the time period indicated in the lawsuit. In fact my wife and I did not upgrade until after Apple had removed the throttling feature. Since we did not have any throttling issues whatsoever we are not part of this lawsuit.

    I guess it DOES pay to upgrade to a new iOS ASAP. 😀

    We ARE going to upgrade our phones this year to at minimum the new SE. Patiently waiting for the new iPhones to be announced to decide.

    PS. I am also going to upgrade from my 2012 Mac mini to the new Mac mini with Apple silicon UNLESS it is completely sealed from any user upgrades to the hardware (memory). If that is the case then my upgrade will be to a 2018 Mac mini. Assuming of course Apple continues to not release an affordable, headless iMac.

    1. My wife and I have the 6 and 6 Plus and when I got an email notice of the lawsuit I deleted it. We have had no issues and I consider the whole matter a bunch of lawyer induced extortion.
      When I finally have to replace my Early 2011 13″ MacBook Pro I dread the thought of not being able to upgrade anything myself. Having a sealed system wouldn’t be so bad if Apple didn’t screw us on the cost of RAM and SSDs. But the thought of Windows on a Dell is way more disturbing to me.

            1. Bwah ha haaaa ha haaa! That’s your comeback? Apple’s cell tower data wasn’t even close to the data Samsung and Android are gathering and selling when it comes to your device. You think you own your Note? Think again rube.

  2. This is stupid – the ones making out are the lawyers. It’s just a phone. I seriously doubt Apple was not trying to rip anyone off. I used a 7 Plus 6 hours a day for 3.5 years. It worked great. These kind of lawsuits speak volumes about the state of our society and how we elect politicians who promise all sorts of free stuff that “we deserve” – insanity😕

  3. Still using a 6s Plus. I am a day one iPhone user. It still works. Bought them each year until the 6s. Plus. Finally will upgrade this year. I did get the $29 battery.

    I don’t remember this phone being slow at all. Amazing that I’m able to run iOS 14 beta on it. I wonder how the claim works if I turn it down. Does Apple keep the unclaimed money or lawyers?

    Also my 2012 MacBook Pro may become an iPad Pro with Magic Keyboard until Arm Macs are really ready, hope they let us upgrade and not seal them up tight. If only I could upgrade the graphics on it.

    Apple is kicking ass, I bet they will let us upgrade Something feels different now. I went through the last transition of 68k to PowerPC and it wasn’t that bad, worse part was waiting on a few certain developers to get on board. Rosetta was pretty good back then. I bet they will be quicker this time around.

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