Apple provides customers in Japan with free repairs following floods and landslides

“Apple is pledging assistance to its Japanese customers affected by heavy rainfall in July, by announcing it will be providing repairs of iPhones, iPads, Macs, and other hardware directly damaged by the natural disaster at no charge,” Malcolm Owen reports for AppleInsider.

“Customers with damaged products can contact Apple on 0120-27753-5 before the end of September to arrange for a repair, an announcement on the regional Apple website found by Mac Otakara reveals,” Owen reports. “For the repair, products will be collected from the customers and serviced at no charge, in cases where a repair can be made.”

Owen reports, “The special repair service will apply to repairable Mac, iPhone, iPad, iPod, Apple Watch, and Apple displays that were directly affected by the weather event.”

Read more in the full article here.

MacDailyNews Take: Only Apple delivers this level of customer service!

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7 Comments

  1. not just Japan, but anywhere else, does anyone know if Samsung stores provide free wifi for anyone to use. I could go to the London Samsung store and ask, but i would not log onto samsung wifi for security purposes

  2. Hmmm. This is a slippery slope. The little town just south of the little town I live in was partially swept off the map last week by flash flooding. I wonder if they could get the same deal? Probably not. We’re only in New Mexico.

    1. You mean like deliberately throwing your old iMac, iPhone, iPad, etc. into the mud in order to fool Apple into giving you a new replacement? That’s a great idea. Let us know how that turns out.

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