Huge Apple Maps outage prevents all users from searching, getting directions

“Those who attempted to use Apple Maps this morning during their commutes were met with a frustrating situation — Apple’s navigation app hasn’t been working properly for much of the day. Problems appeared around 7am PT/10am ET, resulting in errors when users searched for route directions and for specific locations,” Valentina Palladino reports for Ars Technica.

“The message ‘Directions not available — route information is not available at this moment’ appears when searching for directions, and searching for specific places like ‘Penn Station’ or ‘JFK Airport’ yields a ‘No results found’ message,” Palladino reports. “The outages affect all forms of Apple Maps, including those on Apple Watches and in vehicles with CarPlay, for users across the US, Canada, and other countries. ”

Palladino reports, “Apple has acknowledged the outages on its System Status support page.”

Read more in the full article here.

MacDailyNews Note: Apple has since resolved the issues, reporting:

• Maps Routing & Navigation – Resolved Issue
Today, 8:48 AM – 1:05 PM
All users were affected
Users experienced a problem with this service. We investigated and resolved this issue.

• Maps Search – Resolved Issue
Today, 8:48 AM – 1:05 PM
All users were affected
Users experienced a problem with this service. We investigated and resolved this issue.

17 Comments

      1. BigZ would rather pay month fees to rely on a cellular service rather than having a reliable map that works offline. Okay. Pay more and give Big Brother all the power if you want to. It’s your life. I can’t even count all the times i’ve bailed out lost people in the mountains who had no way to navigate when their cell phones lost connection.

          1. I’ve never stopped bitching about absence of removable storage.

            Removable storage is also replaceable storage.

            Put a couple of movies on a removable disk, watch them on an airplane, the desert, on a submarine, whatever. Just when you would need them.

            Streaming is expensive, wasteful, slow and unreliable.

  1. I never use Apple Maps, it’s a mess. Also, I never use Apple Pay or Apple Cash… again nobody even knows what the hell those are and you look like a complete dork at the checkout line. Google Maps… nobody comes close. Apple should relinquish the maps app altogether.

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