Google ‘actively investigating’ multiple reports of Pixel 2 XL screen burn-in

“Google said Monday it is ‘actively investigating’ reports of its Pixel 2 XL smartphone experiencing problems with its touchscreen,” Brett Molina reports for USA Today. “Multiple tech reviewers from sites including The Verge and Android Central have reported seeing what they believe is screen burn-in, a phenomenon where portions of the screen are permanently discolored.”

USA Today noticed display disparities from one Pixel 2 XL review unit to another, but not was able to replicate the burn-in problem,” Molina reports. “In a statement, Google said it is ‘actively investigating’ the claims… In most cases, burn-in happens on a display after owners have used their devices for several years. If burn-in is the confirmed issue with Google’s Pixel 2 XL smartphone, released just this month, it would represent a much larger problem.”

Molina reports, “And it comes at a bad time for Google, as Apple prepares to roll out its iPhone X smartphone early next month.”

Read more in the full article here.

MacDailyNews Take: Google’s Pixel phones are not competition for Apple’s iPhones. Pixel phones are dog-slow, shoddy pieces of junk next to Apple’s iPhones.

If it’s not an iPhone, it’s not an iPhone. It’s a burnt-in, slow, high-pitched whining and clicking disaster. It’s a failed IQ test.

Yet another problem for Google’s slow Pixel 2 and 2 XL phones: They emit a high-pitched whine and clicking noises – October 24, 2017
Google’s slow Pixel 2 XL may have a major problem: Screen burn-in – October 23, 2017
Google can’t make a good phone and it’s embarrassing – October 20, 2017
Google’s Pixel 2 XL costs more than Apple’s iPhone 8 Plus but is only half the speed, lacks many key features – October 17, 2017
Google’s new Pixel 2 Phones, their worst ever? – October 12, 2017
iPhone 8’s Apple A11 Bionic chip so destroys Android phones that Geekbench creator can’t even believe it – September 30, 2017
Apple’s A11 Bionic chip is by far the highest-performing system on the market; totally destroys Android phones – September 19, 2017
Apple’s A11 Bionic chip in iPhone 8, 8 Plus, and iPhone X leaves Android phones choking in the dust – September 18, 2017
The inside story of Apple’s amazing A11 Bionic chip – September 18, 2017
Apple’s A11 Bionic obliterates top chips from Qualcomm, Samsung and Huawei – September 18, 2017
Apple accelerates mobile processor dominance with A11 Bionic; benchmarks faster than 13-inch MacBook Pro – September 15, 2017
Apple’s A11 Bionic chip in iPhone X and iPhone 8/Plus on par with 2017 MacBook Pro – September 14, 2017


  1. I am no fan of Google – far from it. But I value unbiased facts and analyses. Is that truly “burn-in,” or is it simply the ghost of the control bar appearing during a display refresh cycle? If the buttons use a white background for visibility then it will take time for the charged OLEDs to fade to darkness and blend in fully with the rest of the background. I don’t know what the display refresh rate is, but 60 Hz (16.7 ms) seems like a reasonable guess. if the display is halfway through a refresh (which appears to be the case), then perhaps 8.3 ms has elapsed. What is the relaxation time for the OLED pixels?

    My speculation could be total bunk. But I wanted to offer a different explanation as a possibility. To date, all that I have seen is that image combined with “burn-in,” and it really doesn’t make sense for it to be burn-in.

    1. Did a little research and OLED response times are on the order of 10 microseconds (0.01 milliseconds), so my display refresh speculation appears to be nullified from that standpoint.

      Perhaps the display control circuitry is strobing portions of the display differently? That is the only other explanation that comes to mind.

  2. Even the effort to articulate Pixel as anything like competition for iPhone imposes a tough cost of journalistic dishonesty. Not only is it slower, the tech older, and the quantity smaller, but the build quality is lower and the displays are not Tier 1 (they may be bright, but they are not premium, so subject to faults).
    At least, this is how I see it. I could be wrong, But I’d bet a dollar I am not.

  3. This phone uses the LG OLED screens if I am not mistaken. Goes to show why Apple sourced Samsung. The consensus is that Samsung makes the highest quality phone size OLED screens right now. It’s odd because for large screen TVs, the consensus is the opposite: LG’s OLED screens are better than Samsung’s. Hopefully LG will get its small screen OLED process down soon, because the the world needs an alternative to Samsung, especially Apple.

  4. Meanwhile:

    Google Play Protect is ‘dead last’ at detecting malware on AndroidDon’t expect ads giant to stop all software nasties for you – it certainly can’t

    Last month, German software testing laboratory AV-Test threw malware at 20 Android antivirus systems – and now the results aren’t particularly great for Google.

    Its Play Protect system, which is supposed block malicious apps from running on your handheld, was beaten by every other anti-malware vendor.

    Embarrassing much? 🤢😥😫

    So what does Google’s Project Zero think about the consistent insecurity of apps in the Google Play Store? Maybe they’re testing the security of the wrong software. Ya think? 😬😰

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