Disabled Apple ID? Here is what to do about it

“In certain scenarios, your Apple ID may become disabled and you could end up locked out of it,” Anthony Bouchard writes for iDownload Blog. “These situations are frustrating, but there are different reasons why an Apple ID may become disabled.”

“Apple may disable your Apple ID for various reasons, but they’re typically all tied to one thing: keeping you secure,” Bouchard writes. “In situations where your Apple ID is locked out, there are various types of messages you might see depending on where you’re trying to sign in and what version of software you’re using, whether it’s from iCloud.com, your iPhone, or your Mac.”

“If your Apple ID is ever disabled or locked, Apple has an account recovery system in place, called iForgot, which you can use to regain access to your account,” Bouchard writes. “Alternatively, you can also use two-factor authentication to unlock your Apple ID on another trusted device or phone of yours; just keep in mind that if you’re using two-step verification, a recovery key will be required as well as a trusted device.”

Read more in the full article here.

MacDailyNews Take: Thanks to the existence of parents and in-laws, we’re well-versed in reseting forgotten Apple ID passwords, thanks. The best is when they reset the passwords on their own, never tell us they’ve done so, and then promptly forget them as usual. Ugh!


  1. And don’t ever use spaces in an AppleID password. I just spent two weeks locked out, and about 8 hours on the phone with 6 separate Apple support people trying to get my password changed.

    The password change dialog happily allows you to use spaces, then you’re told that your AppleID and password are wrong when you try to log in.


  2. Two-factor authentication got me recently when I upgraded to iOS 9.3. Between my iPhone (trusted device) and iCloud and my MacBook Air (not a device) I got trapped and could not unlock my Apple ID / iPhone.

    A support call to Apple was required to help me out of this situation. I feared I was doomed but the support person was able to do something and get me out of a jam. Unfortunately, it was more than a day ago so I forget the details of how I did this to myself.

    1. Wow. I’ve successfully used passphrases including spaces on quite a few websites. That said, I believe you when you say there are sites that allow you to choose a passphrase with spaces, then fail to authenticate using it.
      That’s disappointing. But, I guess your advice is sound.

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