Apple’s broken promise: Why doesn’t iCloud ‘just work’?

“iCloud, perhaps more than any Apple software product, is meant to ‘just work.’ When Apple introduced iCloud, it made clear its hopes to eradicate settings menus and file systems in favor of automation. Steve Jobs pledged to do a better job than he did on MobileMe, Apple’s notoriously horrible stab at web services a few years ago,” Ellis Hamburger reports for The Verge.

“With iCloud, changes you make to documents on your computer show up instantly on your iPhone and vice versa,’ Hamburger reports. “‘It just works,’ Jobs exclaimed when he first demoed the service in 2011. ‘Everything happens automatically,’ Jobs continued, ‘and it’s really easy to tie your apps into iCloud’s storage system.'”

Hamburger reports, “Nearly two years later, customers demand iCloud integration more than ever from third-party developers, but it’s a total mess to implement. ‘iCloud hasn’t worked out for us,’ wrote Daniel Pasco, CEO of development studio Black Pixel this past week. ‘We spent a considerable amount of time on this effort, but iCloud and Core Data syncing had issues that we simply could not resolve.’ Pocket lead developer Steve Streza piled on with a cutting tweet: ‘Remember that @blackpixel has many of the brightest people in Cocoa development. If they couldn’t get iCloud working, who can?’ … WWDC 2013 is just around the corner, and while many of iCloud’s syncing issues have been fixed, dozens of bugs remain unsquashed. So can these issues ever be solved?”

Read more in the full article here.

MacDailyNews Take: With Scott Forstall out, Craig Federighi in, and Eddy Cue saddled unexpectedly with Maps just five months ago, rather than blasting away, we’re inclined to cut Apple a break while they get their house reordered here.

Here’s hoping that WWDC 2013 helps matters for third-party devs.

Related article:
Tim Cook takes full control of Apple: John Browett and Scott Forstall out; Jony Ive, Bob Mansfield, Eddy Cue and Craig Federighi get expanded responsibilities – October 29, 2012

59 Comments

  1. iCloud works ok in the Mail, etc. apps.
    Things like Pages, Keynote, etc. who cares because “creative” and “collaborative” in the real world are actually oxymorons.
    Group creative work in the real world can best be described as random chaos which then gets labeled as “creative” because no one wants to admit the truth.

    And there is the problem of Apple software and interface development in recent years; they aren’t as good at sweating the details these days because they are trying to put in too many “details” which are labeled as “features” .

    Change for the sake of change. That rarely works outside of the theoretical academic realm.

  2. Why doesn’t Apple produce a 32 GB & 64 GB key ring flash drive memory expansion, that connects to IPhone & IPad ? That & download/save/filing system are biggest drawbacks of iOS

  3. I had a photo stream with 4 subscribers working nicely for months. I could add photos from my phone, ipad, mac and even my PC.

    Last month I created an icloud email address for the first time. This is different, obviously, from my apple id. iCloud control panel wants me to log in with my apple id. icloud web site wants me to log in with my icloud account.

    Nothing works anymore. Nothing syncs. I can send a photo to the photo stream using my phone but thats it. I am LUCKY that I can see my music and apps and so far that hasnt died (yet).

    WTF is all I have to say. This should not be rocket science for software engineers with unlimited resources but holy crap – this rocket is crashing back to earth quickly because all I read are horror stories like mine… icloud and its various services all hosed up.

    I should have never created that icloud email account. I dont even use it.

  4. just started using I cloud for my pics. just been to hospital and took pic of my new born son breast feeding for the 1st time but no pics were uploaded to Icloud plus the pics were not saved to my phone thanks a million apple and your useless phones

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