Apple’s MobileMe email service not delivering some messages? [UPDATED 11:44am EDT]

“Apple has reportedly begun the filtering of outbound messages sent via its MobileMe service,” John Leyden reports for The Register.

“The upshot is that whatever email client a MobileMe user uses, their message will be blocked without notification, reportedly even if the offending content in question contains mild political criticism,” Leyden reports. “Reg reader Mike Conley, who was the first to tell us of the problem, said that one of three offending messages he sent was blocked because it mentioned the phrase ‘growing hostility against Frankfurt and Brussels.’ An email about civil unrest in Greece about the sovereign debt crisis/austerity budget was also dropped. Conley realised there was a problem because he sends messages to himself via bcc. He complained and one of the offending messages was transmitted only for the problem to reappear days later. As a result, Conley has decided to stop using the service after having been a loyal fan for more than 10 years.”

Leyden writes, “Generally speaking we’re much more inclined to attribute this sort of thing to a technical screw-up rather than a deliberate policy. The alternative is truly chilly.”

Read more in the full article here.

MacDailyNews Take: We just tested MobileMe, sending messages via both .mac and .me email address with the subject line text, “growing hostility against Frankfurt and Brussels” and the emails were not delivered. Following those, we sent messages via both .mac and .me email address with the subject line text, “innocuous test” and the emails were delivered promptly.

We also sent the following message via both .mac and .me email address with the subject line text, “forty-eight characters in subject line as a test” (same number of characters as “growing hostility against Frankfurt and Brussels”) and the emails were delivered promptly.

As Leyden states, “It’s very likely there’s some innocent explanation to this,” but until Apple publicly and clearly explains what is going on here, Do not use Apple’s MobileMe email service.

We have sent a an inquiry to Apple and will update this article when and if they respond.

UPDATE: 11:44am EDT: We just resent messages via both .mac and .me email address with the subject line text, “growing hostility against Frankfurt and Brussels” and the emails were delivered. The emails we sent earlier that were exactly the same compositions still have not arrived.

Therefore, something has changed in the last half hour and/or the reliability of MobileMe email is questionable. Use at your own risk.

151 Comments

  1. Not that there’s any reason to believe that MDN is lying (or any reason to trust that I’m not), but I was unable to receive the “growing hostility…” message, but did receive a “test message” using my @mac and @me addresses. They were sent using my iphone.

    1. Looked at it in the mirror again eh. Dude, just let it go… overcompensating by spewing stuff like this on a message board is more embarrassing than a small… er… yeah..

  2. Just tested various combinations of dot mac/me addresses as well as our corporate email account with no problems whatsoever; all messages were delivered no matter which account was sending or receiving them.

        1. Read the update.

          and if you were to look, this has been going on for a while.
          the article shows July 1st.

          “UPDATE: 11:44am EDT: We just resent messages via both .mac and .me email address with the subject line text, “growing hostility against Frankfurt and Brussels” and the emails were delivered. The emails we sent earlier that were exactly the same compositions still have not arrived.

          Therefore, something has changed in the last half hour and/or the reliability of MobileMe email is questionable. Use at your own risk.”

        2. and I still call it bogus.

          Are there ANY other reports of emails set but no received, regardless of content, or even with other political content?

          I’d think that in six fucking days after the initial article in the Register, SOMEONE would have been able to verify that various political content is being censored.

          Since this is the only place I have read it, and most people here are, like me, experiencing NO issues of unsent email (regardless of content), I think this is a bogus report, posted just for the inflamatory affect of inflating page hits.

          The Register is NOT known for its pro-Apple stances in the past.

        3. actually if you READ the article… not the register article, the one THEY link to…. you’d see there ARE other ones that are filtered.

          And if you do even more research, you’d find this isn’t the first time…

  3. Apple…. do NOT go down this road.

    I sent a test message FROM .me. didn’t go through.
    sent same message from another account TO .me, came through.

    I don’t know what the reasoning is.. but they had better quit.

    1. People, just chill. This could easily be an automatic spam problem and Apple probably edited the filter since the problem was reported. Way to create a storm in a teacup eh John Leyden

    2. Same thing for me. .Me and .Mac did not work. My other e-mails work just fine. Sent other messages through .Me and .Mac and they came through immediately! hmmmmmmm. Big Brother??? Wouldn’t that be something? Even MDN is wondering (although I’m sure it will all be some lame reason or somebody else’s fault, right?). Also, who the hell at Apple is responsible for coming up with .Me? Almost as bad as calling something Mobile Me. What? Talk about lame? Sounds almost as bad as calling something ” Ping! ” C’mon Apple ya gotta do better than that! These titles sound like something MSFT would come up with.

      1. Just so we’re clear (and hopefully to avoid a trip down political Lane), there’s nothing definitely “communist” about censorship.. you know that, right? The US government partakes in the censorship, the cuban government partakes in censorship, the UK gov, McDonalds corporation, parents when telling their kids things…

        1. The communists are the ones they’re all trying to emulate observer. Get a clue. Democrat equals communist in sheep’s clothing. The sooner you drones figure it out the better. Other people’s money and private property is not yours for the taking aholes.

        2. Republicans aren’t stealing your private property and rights. Its you scum bag, know it all, ahole, liberals, who think you can demand everyone live their lives the way you tell them too. You people are freaking sickos. Why is the incandescent light bulb being banned????? Junk-liberal-science that’s why.

  4. i just tried to send a message to myself from .mac to my work account with the suggested title and text and did not get it. sending it from my work account to my .mac account did get through.

  5. use the “growing hostility against Frankfurt and Brussels” in subject line.

    if you put it in just the body… it WILL go through.
    the filter is going by the subject line.

  6. Just tried sending it from my me.com account to a gmail account and back…..no issues. Received them immediately.

    So either Apple is allowing that one through now to quell the growing concern or y’all are having problems with your individual ISP’s

    1. Just so we’re clear, you need to be using MobileMe Mail online in order for the message to pass through Apple’s outbound filtering. If you send it using IMAP on your computer, there’s no way for Apple to filter. They don’t even seen the message.

      Or am I missing something?

      1. You’re missing something. Even with IMAP, Apple still has to forward the message… They’re not forwarding, somehow.

        I just tried sending to myself from Mail.app on Snow Leopard using the offending phrase in both subject and body and no dice. No message received.

  7. I admit, I tried too. If this turns out to be a prank, it worked! 😉

    Having said that, my mail came through perfect to both a .nl and a .com address. Nothing to see here…..

  8. Tried several different times with various combinations of sending and receiving email accounts and aliases (.me, .mac, even gmail) with zero problems. Most emails arrived almost instantaneously.

  9. Just tried it from the US with “growing hostility against Frankfurt and Brussels” in the subject line. Received the email at a different account i8n about 1 minute. I think this is a hoax

  10. Just sent myself an email with both subject and content of “growing hostility against Frankfurt and Brussels”. Message appeared in my Sent folder and in my Inbox. I use the mac.com extension. My ISP is Verizon.

  11. this report is coming via The Register – historically, always biased against Apple – more FUD. The Register is still thinking M$ and mp3 players are still in the game

  12. Just sent “growing hostility against Frankfurt and Brussels” in subject and body, from my .mac address to a different .me address. It never arrived.

    Sent “test message” from/to the same; it arrived instantly.

    I’m connected via VPN, which I’d think rules out my ISP as the filterer.

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