“Adobe may rue the day it encouraged its product managers to run online blogs from its own site. It seems that the latest musing of product manager John Nack have unleashed a torrent of articles across the net from angry Mac users, annoyed that the company strategy seems inconsistent and worse still John Nack takes direct aim at abusing the very people who pay his salary, Adobe customers,” The Business News Source reports.
BNS reports, “In a final rallying call on his blog Nack makes the following vitriolic comments about the faithful customers (so called zealots) “Maybe I should, but as a die-hard Mac user I feel like someone has to speak a little truth to the Mac community–or rather, to that vocal little group of zealots and forum trolls. So here’s my message for those folks: You’re hurting the Mac platform. You’re hurting the Mac community. You need to crush a little aluminum foil against those antennae of yours, because you’re hurting everyone concerned. You’re making it harder (and less appealing) for people of goodwill to make the effort to support the Mac.”
“If attack were the best form of defense then certainly Nack has mastered this in one fell swoop. For any manager at such a highly visible and branded company as Adobe to be writing such stuff in a public forum is extraordinary to say the least,” BNS writes. “Our advise [sic] to senior management at Adobe is to ‘pull’ the blog and make sure that managers are made to tow the company line, leave PR to the PR specialists, such public ramblings from inexperienced managers surely can only do damage to the company image in the long run.”
Full article here.
MacDailyNews Take: We’d like to see a lot less talk and a lot more action from Adobe as we’re well past sick and tired of running Photoshop in Rosetta, thanks. Just how poorly is Photoshop coded, anyway? Adobe needs a serious attitude adjustment. There’s no excuse for making a large portion of your users – the very users of the platform that made your company, by the way – wait for so long to run your products natively.
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