Why Apple is the forbidden fruit of enterprise IT

“The irony of the mystical apple which is the forbidden fruit is not lost on me as I struggle to contemplate Apple and its products within my technology domain,” Naked CIO writes for TechRepublic. “Apple is certainly in demand from my user base and the passion with which users consume this brand, and insist on it, is bordering on frenzy.”

Naked CIO writes, “While I am not a frenzied fan, I can at least understand the appeal and attraction for iPhones and iPads (although the appeal of the Watch is very much lost on me.”

MacDailyNews Take: As we wrote back in July:

With Apple Watch, as with the Mac, it’s the whole experience. It’s indescribable, yet indescribably better with an Apple Watch on your wrist than without it.

A list of benefits simply doesn’t do it justice – and that list is different for everyone. You really have to set up an Apple Watch and use it yourself in order to understand. It’s Apple’s most personal device ever, after all. Without integrating it into your daily life, you just can’t fathom how useful it is.

To the vast majority of current Apple Watch naysayers: You don’t get it, yet.

But that’s okay, you will.

You’ll be wearing an Apple Watch (or, for the irrational anti-Apple types, some bad, patent-infringing knockoff that you wrongly and laughably claim is “as good as” the real thing) sooner than later. Watch and see.

Any IT doofus who has not put forth the minimal effort to see why his company’s employees would be more productive with Apple Watches on their wrists is incompetent.

Naked CIO writes, “However, what people don’t understand and what businesses need to know is that Apple is not business friendly enough – for me at least… Users love Apple but hate IT the people who can’t make Apple work in the organization. We are blamed but I think Apple has the problem.”

Read more in the full article here.

MacDailyNews Take: Plenty of competent IT people have “made Apple work.” In fact, the most valuable company on the planet is all-Apple (except for the handful of poor saps who have to port iTunes to Windows and Apple Music to Android).

SEE ALSO:
Salesforce showcases 20 enterprise apps for revolutionary Apple Watch – August 12, 2015
You can write off an Apple Watch as a business expense with these Salesforce-related apps – August 11, 2015
Apple+IBM: Enterprise apps go wearable on Apple Watch – May 24, 2015
Apple Watch could be the tipping point for the mobile-first enterprise – May 19, 2015
Apple working to push Apple Watch into enterprise – April 7, 2015

37 Comments

      1. This stupid thing about this article is that the people that have swapped, are the ones that wanted to. They are probably technically adept and didn’t require much external support anyway.

        Lets see what happens when the rest of the staff switch over.

  1. There are four stages of adopting new ideas (Dean Radin, 1996, NYT):
    1: ‘It’s impossible.’
    2: ‘Maybe it’s possible, but it’s weak and uninteresting.’
    3: ‘It is true and I told you so.’
    4: ‘I thought of it first.

    This guy just entered stage 2, but it will take him a while to reach 4 😉

    1. I provide advanced tech support for system administrator’s. Got one of those “Microsoft certified” typed. He had no idea what to make of it when I asked if he could SSH into his server.

      “But it’s a Windows server,” he proclaimed.

      No matter how I tried, he could not grok the idea that it was even possible to SSH into a Windows server. 😛

  2. Love your take on the Apple Watch. I liked the demo at the last event with the medical app. He made sure to say it is HIPAA complicated, extremely important. There will be some breakthrough apps for business.

    He is living in the past. Apple does understand the problems, they have partnered with IBM and Cisco to solve them as quickly as possible. Yes this is new; however as more IT departments take advantage the ones don’t are going to look like fools.

    One quibble. Apple server farms use non Apple computers as Apple dropped out of the large server businesses. I do know that even though the building is large, the staff is not. Also they use Macs for everything else. It still should be on your list. I wonder what OS, and OEM they use.

  3. It’s called JOB SECURITY.

    I personally know more than a dozen IT people use Macs for themselves but recommend only PCs for their customers.

    Same with Android phones.

    SUPPORT, SUPPORT, SUPPORT, MONEY, MONEY, MONEY, DEVELOPERS, DEVELOPERS, DEVELOPERS… all a huge SCAM.

  4. My son is an IT professional who was raised on Apple IIs and Macs, at home. He is of course still a mac person in his home.

    When businesses really come to their senses regarding use of macs in the business world, his value should increase greatly. Any IT person ignoring this article will be limited in their future value to the corporation

  5. From my bank: Says it all.

    Microsoft Edge Notice
    Dear Valued Customer,

    On July 29th, Microsoft will release their new operating system, Windows 10, with its new browser, Edge.

    At this time, there are a few web based services offered by Huntington that are not yet certified to operate on the new operating system and/or internet browser: Business On-line, Remote Deposit Capture, Payment Center’s ACH and Wire application, and Commercial Card.

    Please do not use Edge to access these Huntington Bank services until Edge is added to the supported browser list for the applicable service. The supported browsers for each of these services are located on the Business On-line home page in the Resources Link section.

  6. It’s not just Apple’s fault, I also blame MS.

    We are trying right now to integrate a full Mac shop that we acquired recently.

    Can’t get SCCM to play nicely and that’s how we deploy everything. I haven’t heard what the latest snafu is yet but we mostly have it working with our existing Mac users in-house.

    It’s getting this other location into the system that’s being a PITA.

    1. Casper, from JAMF software, look into it. Makes integrating your Macs and other Apple gear into SCCM a breeze. That’s what IBM uses, and hey, no one ever got fired for mimicking them!

      Cheers!

      dmz

  7. This same clown writes in another article titled “Where’s the Innovation in IT?” and says ” I am mortified that IT – the pinnacle of innovation in today’s society – is so lacking in creative and forward thinking ideas”. Does this guy know if he’s coming or going????

  8. I fought this attitude for many years, was always a giggle for me when the Xserve the Windows IT bods insisted couldn’t integrate, was the Primary DC for Exchange and fitted in just perfectly into their crappy Windows environment.

    It’s probably still running now.

  9. MDN: the enthusiasm for the Watch is expected. But many people just stopped wearing watches at all. I stopped wearing mine because it annoyed me and I was always taking it off. It was a super-thin classic Longines with a leather strap. The Apple Watch is much thicker and heavier.

    There is virtually no interest in the Watch in my local store – even when it is packed there is no-one ever at the Watch table. It’s a beach suburb of Sydney so perhaps it’s an unusual market segment, but you don’t see Apple Watch in the wild either.

    I think the tech needs to be in the strap and Apple needs to partner with watch makers: Apple says it is a beautiful watch, but is it? Not to my mind: it’s too big and clunky and a blank black dial is hardly pretty…

    And I think the gold watch was a mistake. Especially in Europe. It is brash and designed to appeal to people with more money than class. Or at least that’s how it looks. Flaunting your wealth is disapproved of among the old money set. It’s what a bricklayer who wins Lotto would do. That association hurts the Apple brand and I suspect the Watch is somewhat tainted as a result – more than a phone or computer would be.

    There is also a move away from being “always available”. For these people the Watch is simply another step in the wrong direction.

    I have lots of Apple gear. But I won’t be buying the watch.

    1. Come out here to East Asia where almost everyone wears a watch, and where there is great interest in the Apple Watch. Apple is a global company serving vast constituencies.

  10. Employee’s blame you because they see what their CEO is too incompetent to see. They blame you because the know you see it too, but put you put your own needs (job security for fixing Windows) ahead of the companies needs.

  11. He is right – Apple is a consumer company and simply does not have the resources or the interest to focus on business needs.

    iWork is useless in business – too many features were ripped out of Pages, Numbers never had any and even Keynote has stupid avoidable issues which make it unusable in a corporate environment (no volume control over hdmi is a killer when using a client’s kit).

    Mail is so old you expect the menus to be in olde english… You can’t sort an entire mailbox, you can’t use apple’s iCloud because Apple secretly intercept and delete mail before you see it and junk mail processing can’t be turned off – and it doesn’t work. And it crashes all the time anyway.

    iCloud is too restrictive to be useful, the MacBook keyboard is horrible for typing, the Mac Pro is just a silly design and looks awful by the time you connect multiple drives, readers etc – and the cables are too easily dislodged.

    And there are virtually no Mac-specific business apps. Web-based apps are not the answer – they’re far too slow and cumbersome.

    However IBM may force changes here. Let’s hope so.

    1. Uh, SunBeamRapier? Tim Cook announced in the last Financial status conference call that Apple’s Enterprise business had grown in the last year to a $25 BILLION component of Apple’s Revenue. That is larger than the total revenues of 75% of the businesses on the Fortune 500. . . so you don’t really have a clue about what you are talking about. . . which makes you an idiot.

        1. It doesn’t matter. . . what matters to any business is how it impacts the battom line. You are falling for the market share over profit share meme that got so many businesses to join the Lewis Carroll Caucus Races to the bottom of the barrel of zero profits. The only purpose of any company is to make a profit.

        2. I would think being able to buy enough computers for all the employees that need it in a company within set budgets is important to the bottom line. As you say, the purpose of any company is to make a profit and in addition to increasing revenues, means controlling purchases/costs yet making sure the employees have sufficient tools to do their jobs.

  12. Not IT friendly, he said? What the hell does that mean? I’d refer him to this:

    IBM: Every Mac we buy is making and saving us money

    The key quote is:
    ““IBM now has 130,000 Mac and iOS devices deployed and is adding an additional 1,900 Macs each week, using Apple’s Device Enrolment Program to facilitate the process. These thousands of Macs are supported by just 24 help and support staff. The Mac support team effectively support 5,375 employees each,” Evans writes. “That’s not a lot of support staff. Just 5 percent of IBM’s Mac using employees need to call the help desk; In contrast an astonishing 40 percent of PC using staff call the help desk.””

    If 5% of Mac users use the help desk vs 40% of PC users, how is that not friendly for IT (aside from the job security angle) — ?

    Maybe Naked CIO should call IBM and figure out how it’s done?

    1. What I found most interesting was when the author of the articler responded to the numerous comments on his claims stating that HE was living in the past, he confabulated those comments into the commenters saying that APPLE was living in the past! He cannot even read the critical comments correctly wihtout allowing his confirmational bias getting in the way of what he was reading and assuming the commenters were criticizing Apple rather than him! As far as I can recall having read all the comments, not a single one claimed it was Apple living in the past, but that HE was ignorant of the state of the art vis-a-vis Apple and modern Mac capabilities. He seemed totally oblivious that modern Macs were built on UNIX and that system’s very robust capabilities.

  13. The problem is that Apple just isn’t reliable enough.

    I’ve see quite a number of Mac-only business get burned because Apple changed their minds and dropped or radically changed products.

    (iWork/Network Home Folders/xServe/Mac OS X Server/Podcast Producer/FinalCutPro/Aperture/iPhoto/SoundTrack).

  14. While he may be a good family man and all, he’s a bad IT administrator; He’s unwilling to do the job, or afraid, or has allowed advancements to overtake his knowledge, or is simply inadequately certified.

    We have met his stubborn type ever since MS stole the Mac OS and became a predatory monopoly. MS IT guys cheered MS while demeaned Apple. Get on board buddy or retire to let a new, competent crop of IT pros. do the job right.

  15. IBM has had years of using software and developing tools in the Java space so as not to be dependent on Microsoft. This allowed IBM to capitalize on the move to Macs.

    As for other companies, when you make technology buying decisions solely around the PC and then expect Macs to just work it won’t happen. Not to mention that Microsoft OS’s allow for many standard-breaking configurations that break when you connect a standards-compliant system to it.

    The number of industries that are PC-only are steadily dwindling but there are a few (e.g. banking and insurance) where legacy software is so complex that making it cross platform is just too costly. Eventually, vertical industry vendors will either buy up nimble upstarts that have cross platform capability or they will die out.

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