“Speaking to more than a thousand Apple IT administrators was Fletcher Previn, vice president of Workplace-as-a-Service at IBM. Big Blue began offering employees the ability to use a Mac at work starting on June 1, and adoption has been a tremendous success,” Hughes reports. “Previn revealed that IBM is now deploying 1,900 Macs per week, and there are currently 130,000 iOS and Mac devices at use within the company. All of these devices are supported by just 24 help desk staff members.”
“Further, Previn revealed that just 5 percent of Mac users call IBM’s internal help desk for assistance, compared to 40 percent of PC users,” Hughes reports. “Regarding the higher upfront cost of buying a Mac, Previn said that IBM’s adoption of Apple hardware is actually a financial benefit to the company in the long run. Macs require less management and setup effort than PCs, he said, saving IT personnel valuable time. And fewer employees are needed to support Macs than traditional PCs, he said. ‘Every Mac that we buy is making and saving IBM money,’ Previn said.”
Read more in the full article here.
MacDailyNews Take: Shocker.
What a waste of productivity the Microsoft Windows Dark Ages of Personal Computing hath wrought! Wasteful and Painful. And even more painful if you lived through it as a Mac user and knew the truth while IT doofuses waddled around patching things that would never have been broken if only they were smart enough to use Macs instead of crappy Windows PCs.
Note to CEOs: Your IT department should not be making final hardware and software purchasing decisions. They should be supporting your company’s technology needs. You should get independent viewpoints (find people who recommend Macs and make them explain why) and retain the decision-making role for yourselves. Don’t settle for Windows-only shackles. A marked increase in productivity and reliability for your company is there for the taking. You can get Macs and seamlessly integrate them into your business – even if all you do at first is run Windows on them. You can explore Mac OS X and better ways of doing things according to your own timeline (hint: start by using Keynote instead of PowerPoint for your presentations and watch your audiences perk up). Just don’t expect your IT people to ever recommend Apple, as they may have ulterior motives for sticking with Microsoft. — MacDailyNews, January 2, 2007
Why are so many people so afraid to imagine an end to the dark ages of personal computing? Too many MSFT shares in the mutual fund? We have no such problem. Apple Mac will embrace, then extinguish – whether analysts grasp what’s happening or not. — MacDailyNews, March 23, 2007
[Thanks to MacDailyNews Readers “Fred Mertz” and “BD” for the heads up.]