Two notable Apple developments: a new AI tool being tested in retail stores and previously undisclosed plans for the now-defunct Mac Pro…
Tag: Genius Bar
Apple says iPhones with third-party batteries now eligible for authorized repairs
iPhones with aftermarket batteries installed by third-party repair shops…
Robert Mueller spotted at Apple Retail Store Genius Bar appointment
It’s not clear if it’s an older model being serviced, a new one being set up or a personal laptop…
Apple must reinvent the Genius Bar
Apple has reached such a scale that makes the current customer service model unsustainable…
Apple no longer replacing older Macbook Pro units needing battery service with newer models
Apple has informed Genius Bar employees and Apple Authorized Service Providers that it is actively…
Apple’s biggest launch of the year may have been last week or something
Look back in a few years’ time and I fancy you’ll find that this launch seems like…
Angela Ahrendts puts her stamp on the Apple Store
Apple began pushing a new retail concept on Tuesday aimed at getting customers to visit their stores…
‘Today at Apple’ bringing new experiences to every Apple Store
“Today at Apple” will launch worldwide in May, with sessions in every store…
Apple is overhauling its stores, and wants them to be the new Starbucks, says Angela Ahrendts
A complete retail overhaul, one that will make Apple the new Starbucks, according to Angela Ahrendts, Apple’s senior vice president of retail…
Samsung, HTC, BlackBerry, and others mock ‘bendability’ of Apple’s iPhone 6 Plus
Competition between mobile phone manufactures is fierce with handset companies…
Apple: Only nine customers have complained about bent iPhone 6 Plus units
In response to reports that its largest iPhone is bending in the pockets of users…
U.S. stocks decline most in eight weeks as Apple stumbles and tumbles
U.S. stocks tumbled the most in eight weeks, as Apple Inc. sank on snafus…
Apple support says bent iPhones must pass visual inspection to qualify for warranty replacement
There is a test called a Visual Mechanical Inspection that the device will have to pass…
Chinese scalpers booking up all Apple Store Genius Bar appointments and selling online
Local ticket scalpers have found a new way to make money on Apple…
Consumer Reports: Apple is tops when it comes to computer tech support
Apple bested its own scores from last year’s survey…
Apple tests new Genius Bar configuration to increase capacity
In reaction to an ever-increasing number of visitors to its Genius Bars…
Apple Store Genius Bars to get wireless server system for iOS device replacements
Apple is planning a major new addition to their Apple Store Genius Bars…
