Apple’s Self Repair Program tested with iPhone battery fix

Apple last week announced the launch of a new Self Repair program, which is designed to allow iPhone 12, iPhone 13, and iPhone SE owners to repair their devices on their own using manuals, tools, and replacement parts sourced directly from Apple. So, MacRumors tasked videographer Dan Barbera with ordering a repair kit to replace the battery of his iPhone 12 mini.

Apple's Self Repair Program tested with iPhone battery fix

Juli Clover for MacRumors:

Dan describes himself as the opposite of a handyman and he’s never done an iPhone repair before, so we thought he’d be the perfect representation of the average consumer who just wants to save some money by doing DIY repairs.

The repair kit comes in two separate packages, and the two boxes weigh in at a whopping 79 pounds. You get it for a week before you need to send it back via UPS, or else Apple charges you $1300.

It’s inconvenient to have to deal with one 40 pound repair kit and a second 30 pound repair kit, so that’s a negative right off the bat. It costs $49 to get the kit and $70.99 for the ‌iPhone 12 mini‌ battery bundle, though you get $24.15 back for sending in old parts.

Overall, for the layperson, it’s probably better to take your phone to a professional for repair rather than attempting to fix it yourself. This is especially true of repairs for things like the battery and the display, which are generally cheaper to have Apple replace.

MacDailyNews Take: As we wrote last November:

And just like that, “Right to Repair” legislation dies on the vine.

And, we’re going to repeat, because there will be a lot of products destroyed by customers who quickly find they’re in way over their head: Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

*Yes, the threat of “Right to Repair” legislation is what caused Apple to debut Self Service Repair.

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8 Comments

  1. I found a small company just down the street from me were a guy operates a business out of his home. He’s been doing repairs for several years now. Not sure if he started at another service shop or at an apple store but he’s a legitimate, licensed, legal business.

    I dropped my 3 year old iPad and cracked the screen. I called and checked every option for repair; Apple, Best Buy, Batteries Plus, and a few other strip mall repair shops and got estimates. I found this guy’s shop, read the reviews (all 5 stars) and made sure he was a legit business. Took it to him and he had the screen replaced in a few days. $85 dollars with tax!

    I’m a pretty handy guy but why would I even think about doing it myself when I could get it done for under $100. I agree, this should be left for professional repair providers.

  2. I know Apple has to make money. But to purposely have their products break down so you’ll have to buy a new version is despicable. I had an expensive iPhone 4 before (paid full price unlocked), after I upgraded to the iOS 7, it became virtually unusable: every move was slow, jerky. Apps were like molasses. Apple shouldn’t have allowed iPhone 4 users to upgrade to iOS 7. Unethical.

    1. Apple’s products aren’t made to breakdown. You know you’re lying, you know you don’t use Apple, and only those as deranged as you would even consider buying your lies. So you’re wasting your time with your Apple kicked my dog and foreclosed on my house man.

      Apple’s products hold great value in the used market. The used market doesn’t pay for purposefully breaking down devices (though you’d probably pay big money for a Google or whomever hone). It is a true valuation market. You may actually know that, doubtful, but it gets in the way of your lies. Further, Apple provides the longest lasting software support by 2 country miles, giving actual Apple buyers’ devices extreme life in the industry, unlike what you buy and use.
      Yep, that sure is a company aiming to make the device unusable as fast as possible.
      Seriously, up your internet lying game. That last one was comedy relief at best.

      1. Stars&Bars, that was great. Seriously, why does the world have people like Bluelobe and his/her bullshit. His/her comments are so ridiculous, it’s painful.
        Has they/them ever owned a vehicle, a washer and dryer? And don’t even get me started on pretty much any Samsung product. I literally purged my house of any Samsung product because they were all shit.

  3. This was always about a tiny fraction known as self repair. It may work for them and a maybe a few people will benefit but it was a big noise with extremely little effect on the overwhelming number of buyers. The two most common repairs, which are the vast majority of repairs, have small difference in price for almost anywhere you go including Apple. And whether Apple, AAR or independent, there is very little money in these common repairs.

  4. I’m pretty handy at fixing things, but I might think twice about repairing an iPhone, even with these specialist tools.

    My feeling is that this self repair service will go the same way as upgradable motherboards went. Apple used to offer them for Macs around the early 1990s but so few people took advantage of the service that it stopped offering it.

  5. I meant to add that the specialist tools are available to buy too. The small repair shops might well buy the proper stuff so that they can carry out repairs properly. It’s also good that the repair manuals are freely available so that anybody can learn how it should be done.

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