Apple today announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools. Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022. Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.
The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.
Apple’s landmark DIY repair announcement is a remarkable concession to our collective competency. Apple has long claimed that letting consumers fix their own stuff would be dangerous, both to us and our stuff. Now, with renewed governmental interest in repair markets—and soon after notably bad press for parts pairing—Apple has found unexpected interest in letting people fix the things they own…
This is huge news for everyone, but we’re especially excited at iFixit. We started in 2003, when cofounder Kyle Wiens tried to fix his iBook but was blocked from a service manual for it. If Apple follows through next year, it will be the first time the company has published iPhone repair manuals… We are hopeful that Apple’s DIY manuals will have the same information given to Apple Authorized Service Providers, but rewritten with customers in mind.
MacDailyNews Take: As we wrote earlier today:
And just like that, “Right to Repair” legislation dies on the vine.
And, we’re going to repeat, because there will be a lot of products destroyed by customers who quickly find they’re in way over their head: Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.
*Yes, the threat of “Right to Repair” legislation is what caused Apple to debut Self Service Repair.
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