Credit Suisse to use Apple Business Chat for rich Asian clients

“Credit Suisse Group AG said it’s making it easier for wealthy clients in Singapore and Hong Kong to communicate with its private bankers by integrating Apple Business Chat into its digital platform,” Bloomberg reports.

“The Zurich-based bank’s clients will be able to use the Apple Inc. service to obtain information on their account balances and portfolios, or on the status of their transactions, the lender said in a statement on Tuesday,” Bloomberg reports. “‘Approximately 95 percent of our clients booked in Asia who access our digital private banking platform are users of iPhones or iPads, so they can now communicate with us anytime anywhere through their preferred chat channel,’ Francois Monnet, head of private banking for North Asia, said in the statement.”

“Credit Suisse bankers will access the client messages over the firm’s in-house chat platform ‘with the conversations taking place in a secure and compliant environment,’ the release said,” Bloomberg reports. “In the next phase of the program, Credit Suisse will add more booking centers and new functions such as allowing clients to place trade orders, submit forms and update their personal details.”

Read more in the full article here.

MacDailyNews Take: Smart business choose Apple’s secure, private solutions.

For more information, watch Apple’s “Getting Ready for Business Chat” (WWDC 2018) here.

DISH adds Apple Business Chat, allowing customers to connect with Messages on iPhone and iPad – July 20, 2018
Apple’s new Business Chat in iOS 11.3 is a huge deal – January 24, 2018
With Apple’s Business Chat, users can schedule appointments and process payments in iMessage – June 12, 2017


  1. Meanwhile, for the rest (85%) of the world’s businesses, everyone will be happily using some Android OS messaging solutions. Most of the world simply isn’t interested in protecting their personal data. All that matters is being able to have those omnipresent, free services. That’s why Google and Facebook rule in social media, completely immune to any Fed regulation.

    The proof is, password breach after data breach for Facebook and nearly no one will even consider deleting their Facebook account. Most consumers don’t overly concern themselves with privacy or security.

    1. Your logic is flawed.

      The article was about a specific subset of Credit Suisse account holders (wealthiest 95%). You cannot extrapolate that to total population preference.

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