“Ford is going to software update to provide Apple’s Siri voice-command system on its iPhone as part of the Sync in-car connectivity system,” Chris Woodyard reports for USA Today. “About 5 million customers could potentially benefit.”

“The update is aimed at providing more convenience to Apple iPhone users. It is being released for vehicles dating back to the 2011 model year that have the version of Sync known as MyFord Touch,” Woodyard reports. “Drivers can ask Siri to make a call, locate a business, find directions, set a reminder, select and play music, send and receive an audible text or provide a weather update. It is a feature available as part of the latest system, known as Sync 3, which debuted on some 2016 model Ford and Lincoln vehicles.”

Ford “introduced the original Sync system in a 2008 Ford Focus. The next-generation, renamed MyFord Touch in recognition of the touchscreen that replaced traditional knobs, was introduced for the 2011 model year. But it had bugs and was not intuitive enough for many customers. Dissatisfaction led to reduced quality scores for Ford vehicles,” Woodyard reports. “Third-generation Sync 3 was designed to be easier to use with a simpler layout, larger fonts, and a touchscreen that moves with a swipe up, down or across, with pinch-to-zoom like modern tablets. To get that functionality, Ford dropped Microsoft for Canada’s QNX software from Blackberry. And it dropped the MyFord Touch and MyLincoln Touch names.”

Read more in the full article here.

MacDailyNews Take: We predicted Ford’s long road of woe two years before they introduced their original Sync system:

Ford+Microsoft. Mediocrity is Job One.MacDailyNews, “When crap collides: Ford and Microsoft team up for in-vehicle operating system,” December 29, 2006

Ford drops reputation-scorching Microsoft Sync, enables support for Apple’s sought-after CarPlay
Friday, December 12, 2014

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