“iCloud Music Library, which is independent of yet complementary to Apple Music, has caused serious problems for people with iTunes music libraries,” Kirk McElhearn writes for Kirkville. “In some cases, it changes artwork; in others, it added DRM to files in the cloud. There are some reasons for this, but there are also situations where it screws things up without any known reason.”
“Yesterday, Jim Dalrymple of The Loop said that ‘Apple Music is a nightmare and I’m done with it,'” McElhearn writes. “I’d come to more or less the same conclusion; not so much about Apple Music, but rather about iCloud Music Library.”
“iCloud Music Library causes problems with existing libraries. If you don’t have any music in your iTunes library – which is the case, most likely, for hundreds of millions of users – then there will be no problems if you turn it on. If you do have music, however, the matching process can result in weirdness,” McElhearn writes. “Not just tracks that end up in DRMed versions, but tracks matched to different versions of the same songs. You, too, can use Apple Music, without turning on iCloud Music Library. You’ll lose the ability to add music to your library, and to save it for offline listening, but your library will be safe.”
“It’s a shame I have to go to this much trouble to use Apple Music,” McElhearn writes. “It’s a shame it doesn’t just work.”
Read more in the full article here.
MacDailyNews Take: It’s a shame alright. It’s also incompetence.
This is just the latest in a years-long litany of outages and issues.
If Apple, the world’s most valuable company, can’t figure out cloud services by now, there is something wrong with Apple’s management. There is something wrong with Apple’s priorities. The cloud is the future. It needs to be a top priority, not an afterthought. It needs to work. Not be a running joke that fouls up people’s lives. An iPhone with a wonky cloud is a wonky smartphone. A Mac with a faulty cloud is a faulty personal computer. The same goes for iPad, iPod, Apple Watch, and Apple TV.
The success of Apple’s hardware products depends on iCloud (and all that it entails) just working.
Time’s up. What’s it going to take to finally get your iCloud act together, Mr. Cook? Who’s responsible (Eddy Cue is Apple’s Senior Vice President, Internet Software and Services) and what’s the price, if any, that they pay for repeated failure?
Maybe it’s time for Cue to button up his shirt, park the Ferrari, and get to work? Or perhaps it’s time you threw some cash at some Google and Amazon employees in order to get some people in there who can perform competently since your in-house staff obviously can’t handle it?
Jim Dalrymple: Apple Music is a nightmare, and I’m done with it – July 23, 2015
Apple Music, Beats 1, App Store service restored after four-hour outage for some users – July 21, 2015
Why Apple’s iMessage is unreliable: Apple is juggling too many balls in the cloud – June 23, 2015
Apple’s iTunes and App stores’ costly 12-hour outage – March 12, 2015
Apple’s iTunes, app stores, iCloud services experience outages worldwide – March 11, 2015
iCloud is a major weakness: Will Apple ever fix it? – January 25, 2015
iCloud accounts at risk after hacker releases tool allowing access to any login – January 2, 2015
Apple’s online stores hit with 2nd outage this week – September 4, 2014
Overnight outage of Apple’s iCloud, online store lasted hours – October 9, 2013
Service outages affect Apple’s App Store, iTunes, and FaceTime for hours – August 7, 2013
Apple’s iCloud services again hit by worldwide outage – April 23, 2013
Apple confirms multiple service outages; App Store, iTunes and Calendar still down for some – February 21, 2013
Apple’s iMessage and FaceTime suffer another significant outage Sunday – November 19, 2012
Apple’s iTunes Match down as Apple’s iCloud problems continue – November 19, 2012
Class-action lawsuit accuses Apple of botching MobileMe to iCloud transition – May 18, 2012