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Apple confirms multiple service outages; App Store, iTunes and Calendar still down for some

Thursday, February 21, 2013 · 4:02 pm · 38 Comments

“After receiving several reports from readers experiencing issues with accessing the App Store, iCloud, and other online Apple services, Apple has finally updated its system status page and confirmed outages for the iTunes Store, Mac App Store, and App Store,” Jordan Kahn reports for 9to5Mac. “It also confirmed some users were experiencing issues with iCloud calendars.”

“While Apple’s status page only shows outages between 9:40 a.m. and 11:50 a.m. this morning, many users continue to experience problems accessing services,” Kahn reports.

Read more in the full article here.

MacDailyNews Take: Yup. We tried to rent a movie via Apple TV yesterday evening, but had to settle for getting it from the cable company instead. Bad form, Apple. Bad form.

Categories: News

Tags: App Store, failure, itunes store, mac app store, Microsoftian, service failure

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Comment Feed

38 Comments

Daleks

Thursday, February 21, 2013 - 4:05 pm · Reply

In general, the App Store seems to be down at least as much as it’s up. It’s often a struggle to connect to it with any device.
- JimR
  
  Thursday, February 21, 2013 - 4:18 pm · Reply
  
  Bull!
  - Hank
    
    Thursday, February 21, 2013 - 4:37 pm · Reply
    
    Right, no troubles here.
    - iGads
      
      Thursday, February 21, 2013 - 5:11 pm · Reply
      
      Tried all services without issue.
      
      Local issue maybe?
    - Lynnw
      
      Thursday, February 21, 2013 - 5:15 pm · Reply
      
      Same here no problems. Guess we are the lucky ones.
    - hannahjs
      
      Thursday, February 21, 2013 - 5:38 pm · Reply
      
      Never trust a Dalek
      - Derek Currie
        
        Thursday, February 21, 2013 - 6:00 pm · Reply
        
        Personal note: Hannah, you are too kewl. I’d send you hearts if you weren’t like 30 years younger than me.
        
        hannahjs
        
        Thursday, February 21, 2013 - 6:08 pm · Reply
        
        Maybe I’m merely young at heart… :$
        
        hannahjs
        
        Thursday, February 21, 2013 - 10:06 pm · Reply
        
        …but at any age good hearts trump clubs every time.
        
        In any event, I greatly appreciate the thought.
      - Daleks
        
        Thursday, February 21, 2013 - 10:17 pm · Reply
        
        EXTERMINATE!
Spellman

Thursday, February 21, 2013 - 4:15 pm · Reply

Sorry; my fault. I tried to update my iTunes Match.
patf

Thursday, February 21, 2013 - 4:17 pm · Reply

That’s interesting. It is almost NEVER out for me. And I am in there often.
- twodales
  
  Thursday, February 21, 2013 - 4:46 pm · Reply
  
  That’s what he said
  - patf
    
    Thursday, February 21, 2013 - 6:21 pm · Reply
    
    My comment was about the amount of outages that he perceives. In my experience, iCloud and its services are rarely down. I see lots of complaints, but iCloud is pretty darn solid here. I often wonder if it is PEBKAC phenomenon!
    - twodales
      
      Thursday, February 21, 2013 - 6:41 pm · Reply
      
      I know, your phrasing stuck me as funny.
tclash

Thursday, February 21, 2013 - 4:49 pm · Reply

I was having strange and frustrating iCal issues yesterday.
WozzieFan

Thursday, February 21, 2013 - 5:04 pm · Reply

MacDailyNews Take: Yup. We tried to rent a movie via Apple TV yesterday evening, but had to settle for getting it from the cable company instead. Bad form, Apple. Bad form.

…umm maybe that is what caused the outage? Just stop renting p0rn in the future
opsono

Thursday, February 21, 2013 - 5:06 pm · Reply

iTunes Store is still a crap shoot as of 1700 EST.
- Derek Currie
  
  Thursday, February 21, 2013 - 6:04 pm · Reply
  
  I’m in New York. No problems here as of 6 pm (1800 EST). Mail up. Calendar up. iTunes Store up. Mac App Store App decrepitly buggy and slow as ever, but otherwise working.
  
  I suspect this is a regional server mirroring mess.
  - fricfrac
    
    Friday, February 22, 2013 - 8:52 am · Reply
    
    Gotta be regional issues. Here in the UK, I can’t remember the last outage…maybe a Christmas downloading frenzy…but otherwise uniformly solid, even iCloud.
The Other Steve

Thursday, February 21, 2013 - 5:12 pm · Reply

Well fortunately iCal is working great for me. I use it 10 to 15 times a day automatically syncing between my mac and iPhone. (as well as my family’s IOS devices)
Hope Apple fixes their problems with others soon.
Weekend

Thursday, February 21, 2013 - 5:14 pm · Reply

My fault, I was updating my MobileMe and Gallery on my Newton.
- Derek Currie
  
  Thursday, February 21, 2013 - 6:05 pm · Reply
  
  OMG. The past has invaded the future and killed it.
  - Jim
    
    Thursday, February 21, 2013 - 7:33 pm · Reply
    
    Ignore his post, it was a tweet from his after-death bot.
botvinnik

Thursday, February 21, 2013 - 5:58 pm · Reply

App Store was slow to update two apps this morning on my iPad, okay now.
- twodales
  
  Thursday, February 21, 2013 - 6:46 pm · Reply
  
  From the enlightened Yankees fan that uses racial slurs.
  - botvinnik
    
    Friday, February 22, 2013 - 10:30 am · Reply
    
    yes I am so enlightened that I am not so brainwashed to be afraid of a word.
Crabapple

Thursday, February 21, 2013 - 6:43 pm · Reply

Has any one of you thought that perhaps Apple inc. needed to shut down to disinfect and firewall the breech through faceturd they acknowledged?
Sometimes taking such small considerations is too much of a brain ache that we would rather pile the blame on Apple inc. and then feel good about our clever selves.
If I was in Apple incs. shoes having faced such a breech, I would do everything in my powers to prevent an even worse scenario from taking place, one in which personal details of their customers was accessed and distributed or misused.
- hannahjs
  
  Thursday, February 21, 2013 - 11:23 pm · Reply
  
  The outages may be unrelated to recent cyber attacks, but you could still be right…
  
  In a larger sense, consumer complacency is a very serious barrier to establishing any real security. As the psychologist Steven Pinker points out in The Better Angels of Our Nature, physical violence has declined precipitously in recent centuries because of the development of effective deterrents in the form of state police and standing armies (but which have no real analogue on the Internet) and in the evolution of social manners and state diplomacy, which regulate disputes without recourse to wars, duels, pogroms, public executions or torture (which arguably still thrive in a virtual sense, in cyberspace).
  
  For those well-acquainted with hacking and countermeasures, a Great War is being waged while we slumber in our innocence, unprepared for the Day that approaches what might be likened by later historians to the assassination of Archduke Ferdinand of Austria, precipitating World War I, or to the bombing of Pearl Harbor, which precipitated World War II. Not for nothing are security consultants preparing for World War III.
  
  While we lounge, fiddling with our apps and feeling childishly cross at Apple for being so restrictive, a creeping menace has already infiltrated our lives. Anyone not already paranoid should consider acquiring that disorder, as it arms the psyche for what is sure to come.
Jim

Thursday, February 21, 2013 - 7:34 pm · Reply

I heard they were trying to get iWeb back up.
As a consequence the revised offering shall be known as iWeep.
- GM
  
  Thursday, February 21, 2013 - 7:47 pm · Reply
  
  Nine. Very nice.
Timothy Hershey

Thursday, February 21, 2013 - 11:23 pm · Reply

So what else is new? I get updates available but the iPhone can’t find the updates. Siri is an utter joke. The cell phone industry must really have some lousy phones because if this iPhone is the best, God help us
- auren
  
  Friday, February 22, 2013 - 6:17 am · Reply
  
  Couldn’t disagree with you more! Siri has steadily improved. The more I use it the better it gets.
Jonathan

Friday, February 22, 2013 - 12:02 pm · Reply

Having problems downloading from App Store. Keeps saying new apps are corrupt.
- Jonathan
  
  Friday, February 22, 2013 - 12:02 pm · Reply
  
  Mac App Store.
David F.

Friday, February 22, 2013 - 12:22 pm · Reply

Why is it that some users rush to discredit claims by other users that they are encountering pervasive problems with Apple services? Even Apple has acknowledged issues. I’m as diehard an Apple user as they come. Yet, if there are issues, I don’t pretend they don’t exist.

Apple indicates, for example, that the problems with iCloud reported yesterday are gone. No so. I depend on iCloud to sync reminders across my devices. If I create a reminder on an iOS device, it syncs to my other iOS devices, but not to my Mac OS X desktop. The same is true if I create the reminder on the desktop. It doesn’t sync to the iOS devices.

By the way, before the rabid idiots who consider themselves the sole defenders of Apple’s cause chime in with something akin to “it’s user error,” I am a user of Mac OS X and Apple products for over a decade. So, when it comes to things Apple, I very much know what I’m doing.

I have to admit I am feeling a bit resigned to the notion that Apple is not what Apple was. I guess changes are normal. But I can’t help but feel there has been an unfortunate decline in quality.
Derek Currie

Friday, February 22, 2013 - 6:13 pm · Reply

EXTRA! EXTRA! Microsoft Azure Servers Lock Up Worldwide!
http://www.theregister.co.uk/2013/02/22/azure_problem_that_should_never_happen_ever/

Microsoft’s Windows Azure storage cloud is having worldwide problems with secure SSL storage, probably because Redmond let the HTTPS certificate expire.

The problems were first reported by Microsoft on Friday at 12:44pm Pacific Time on the Windows Azure Service Dashboard. An update at 1:30pm identified a problem with SSL transactions. . . .

“This is unacceptable, I’m supposed to release an enterprise app on this platform?” poster MJFara wrote. . . .

Update
It appears that Azure is in the grip of a global cascading fail.

The storage problems have severely impacted other key components of the Azure cloud, including some of the services Microsoft has previously used to differentiate itself from arch-rival Amazon Web services…

Considering that Apple has purchased space at both Microsoft’s and Amazon’s server farms, I have to wonder if the Apple services down time is related to problems at Microsoft and Amazon. Thankfully, Apple is building another server farm to take up the slack.
Igor

Wednesday, February 27, 2013 - 9:04 pm · Reply

For me iMessage MMS is returning an error and updating and downloading Apps doesn’t work.