Apple support forum users claiming to be iOS 7 users complain of motion sickness

“Apple’s iPhone and iPad owners have been taking to the company’s forums over the past week to complain about iOS 7’s new parallax and zoom features,” Don Reisinger reports for CNET.

“Many of the folks in the forum said that they’ve experienced motion sickness, vertigo, nausea, and headaches due to the motion on-screen,'” Reisinger reports. “‘The zoom animations everywhere on the new iOS 7 are literally making me nauseous and giving me a headache,’ one forum poster wrote last week. ‘It’s exactly how I used to get car sick if I tried to read in the car.'”

MacDailyNews Take: Wow, “nauseous” spelled right and everything. Those automated Korean to English translators are getting better every day.

Reisinger reports, “Although zoom functions will likely remain in place with no ability to modify them, the parallax option can be mitigated from the Accessibility menu in iOS 7. Upon choosing ‘reduce motion,’ users should be able to turn off the parallax function.”

Read more in the full article here.

MacDailyNews Take: Compare the accuracy of our headline to CNET’s: “iPhone, iPad owners complain of motion sickness due to iOS 7.” (The Verge‘s headline and article, from whence CNET based their article, suffers from the same problem.)

Prove it.

With Samsung known to pay off people to pose as Apple product users and post FUD online (example here and , forgive us if we’re skeptical.

Furthermore, what’s to stop a writer who needs an article posthaste from salting Apple’s support forums with whatever they want to write about? Answer: Nothing, except morals.

And besides, anything with a screen that has movement on it is capable of causing motion sickness in some segment of the population that is susceptible to or kinetosis.

In related news, an Apple forum user calling himself “Carpenter” and claiming to be an iPhone user last month wrote, “this Earth of yours will be reduced to a burned-out cinder” unless he issues Apple’s Siri the daily command, “Klaatu barada nikto!”

[Thanks to MacDailyNews Reader “David M.” for the heads up.]

Related articles:
Prominent Weibo users, Samsung spokesman paid to bash Apple – March 17, 2013
Convicted patent infringer Samsung paying students for ‘fake Web reviews’ — did it attack Apple, too? – April 17, 2013\

102 Comments

  1. Just like very Apple release, whether software or hardware, some of the tech press trots out complaints from the Apple forums and, due to either laziness or stupidity, mislead their readers on two important points:
    1. that this is specific to Apple hardware – see: attengate & the purple glare issue
    2. absolute number vs %. Sure, there may be a thousand posts in the Apple forum about this. However, given that > 200 million people are using iOS7, the % afflicted is probably quite small. That does not diminish that some people are suffering from this problem. But the implication is often that this is a widespread problem. It seems not to be in this case. I think this occurred during attengate, as well. Another example was the supposed rampant display cracking in the iPod Nano.

    Snooze.

  2. Hi everyone, This is one of those cases where we all need to take a deep breath and reset. My wife, normally very healthy, has been quite ill for the last several months. Among other symptoms, she has been occasionally suffering from dizziness, nausea, vertigo, etc. I thought I was doing her a favor by updating her beloved iPod v5 to iOS7. Her first glance at the new parallax and zoom effects proved me wrong. Don’t get me wrong, here, other than that, iOS7 ROCKS. The simple fix is for Apple to allow users to disable these features via Settings, similar to the way that OSX allows the user to disable the “Genie” animation of Dock items. This choice would also enable “power users” to tweek their devices to free up processor power for more important uses.
    I agree that this issue could be used as a tool by Samsung, trolls, etc. but there is a legitimate problem here that should be addressed by Apple. My wife and I are both professionals who have used many Apple products since the early 1980’s, that have given us a great competitive advantage in our work over the years.
    Under normal circumstances, the zoom and parallax features would not have caused any problems for us, but under our current conditions, it turned out to be a major stimulant to my wife’s symptoms. Everyone’s reaction to visual motion is different; people can have different tolerance levels at different times of their lives. We all need to be considerate of this fact.
    Cheers!

  3. The parallax feature does not bother me at all. However, I’m fairly susceptible to motion sickness and when the icons “fly in” it gets my attention. It’s too quick to get me sick, but if it lasted longer, it certainly would over time.

  4. Nausea? Reeaally?

    iOS 7 parallax effects “lightly” mimics how the eyes see 3-D objects in real life and only moves when you move the phone. You aren’t wearing 3-D or “google’ glasses and it doesn’t spin around or anything like that, silly.

    If it still does bother you, turn it off! 😉

  5. Settings>General>Accessibility>Reduce Cnet Desperation.

    In other 5c/s launch day news:

    The entire aging staff collectively known as Cnet was spotted posing as clueless wandering golfers on mobility scooters; asking Apple customers how fast the line was moving and whether they were forced to go up or down “too much”.

    Back to you Chris.

  6. Settings>General>Accessibility>Reduce CNet thirsty desperation

    The entire technology stunted geriatric staff at CNET was seen parading around like senile golfers on mobility scooters at 5c/s launch; asking questions like:

    “Do these lines go steady or make sudden starts and stops?”

    Those answers were later passed along to unknown refrigerator manufacturer nearby.

  7. iOS 7 seems to require MOST people to activate some accessibility option to compensate for poor design choices. I would be interested to know what percentage of people have used at least one of the Accessibility options since upgrading to iOS 7. I suspect that the numbers will tell a very interesting story.

  8. Actually i do get sick as described. I have only one balance nerve due to surgery and I get motion sickness far easier than the average person. Given all the “accessibility” stuff…well, it would really be good to be able to turn this off.

  9. I have an iPhone 4s with iOS 7, and I posted messages on a couple of forums stating that I now need dramamine when using my iPhone. I’m exaggerating a bit, but it does make me feel slightly nauseated at times using the iPhone with iOS 7. Not the parallax effect, but the zoom animations are really too much. That coupled with the fact that many fonts are just too small and cannot be changed make it difficult to see for someone who wears glasses. Core apps like Music, Videos, Camera, and the status bar at the top of the screen, have fonts which are too small! That coupled by the fact that many of these core apps have gray text on a white background make it even more difficult to read. Having no option to change the background is unfortunate. When I switch to Mail or Music in a dimly lit room, the glare from the white background is annoying. And the iconography for the core apps looks like it was created by my 4 year old! Not the home screen app icons, but the app button icons, which look like they were created by “stick people”. In my opinion, Apple rushed to get on the “flat” minimalist bandwagon, and their efforts were excessive. Jony Ive should be fired! Many developers at Apple were not on board with the excessive minimalist approach either. There are several stories on the net about this disagreement.

    If I were not so entrenched in the Apple ecosystem, I would seriously consider getting an Android phone.

  10. FYI. The adjective, nauseous, refers to the quality of something to induce one to feel about to puke— for example, rotten flesh, feces, fresh vomit, etc. “That’s a nauseous aroma.” If one is experiencing nausea (i.e. the urge to vomit), then that person is nauseated— not nauseous.
    Unless that person’s body odor is REALLY nasty, in which case the aroma of that unfortunate fellow is nauseating or “nauseous.”😄

  11. Some related commentary:

    I have a brother who is similarly challenged. I hypnotized him once, something that I don’t comprehend and to which I am not subject. (There, stamped out that prepositional phrase!) He similarly suffers from car sickness. I don’t.

    People are diverse. Some are sensitive to things in motion around them. Some actually enjoy things in motion around them (Me!). Some people can’t digest lactose and/or gluten. Some people are milk and gluten fanatics (Me!) Diversity rulz, as ever.

  12. I actually can’t stand the zooming in and out of folders and apps. It drives my eye crazy with how quick I move through the interface and I feel like it slows me down. I’m also getting really annoys. With notifications blocking the navigation on most apps. I can’t wait for little annoyances like this to be remedied.

    – Apple Systems Admin and Consultant

  13. I also get motion sickness from reading in the car and the new iOS7 definitely makes me feel headachy and nauseous. There is no option to “reduce motion” on my iPhone 4. Plus I had to erase a bunch of pictures and other files in order to have space to download this new update… Now it looks like a clown version of my phone and it makes me feel pretty sick, so I’m rather disappointed with Apple currently.

  14. I have ios7 on iPhone 5 when setting a background picture is stretching out when moving and scaling to the right size the picture just stretches back out again. Is there anyway to fix this it’s very annoying!!

  15. Until a few days ago I thought my iphone 4s was the best thing since sliced bread. Now I liken it to a Fisher Price ” My First Phone”. I am NOT a Samsung user, I am ( or was ) an Apple fan. IMO Apple have wrecked the best phone in the world, and now made it the worst, with this update. Am seriously considering selling my phone and buying a second hand iphone 4s which hasn’t been updated. Marks out of 10 for Apple? Sadly for me, a big fat zero.

    1. Yes, many of the fonts are ridiculously small! The fonts in apps such as Music are almost unreadable. Not only are they ridiculously small, but they are gray on a white background. And the white background of the core applications like Music, Mail, Reminders, etc., are annoyingly bright when viewed in dim light. And the iconography of the core apps is hideous, and looks like it was designed by my 4 year old. I can’t say it enough times — Jony Ive should be fired for releasing such fucking crap!

      I was going to get a new iPhone 5s, but I’ve decided to keep my 4s and jailbreak it. Maybe I can fix some of the idiocy of the iOS 7 user interface.

  16. Since the new iOS7 update I have noticed that my iPad seems a bit less responsive, takes a bit longer to load itunes and bring up safari web pages…also I am now having difficulty watching YouTube video which is embedded in Facebook posts…is this unique to me and my neighbour who has the same issues?

    I am using iPad 2, she has an iPad mini and iPad 4

  17. My only complaint is that after this update was done. I found out that numbers and people’s information I had in my contact list was deleted if they didn’t have a Facebook account attached to it. I am just glad that I had downloaded an app that had saved that massing information and is not compatable with the update. Ad for that reason only I still have my missing info. Aggravated customer.

    1. Were you using a contact app that doesn’t sync with either iCloud or Exchange, or perhaps turned the sync/backup feature off? If the app wasn’t syncing to an external cloud or computer then yes, any info the app was responsible for could potentially be gone if the app in question isn’t ios7 compatible. If it is ios7 compatible, and you performed a backup prior to updating, your info should have carried forward to the new install if the app is responsibly backing up your info. I’d suggest using iCloud as your primary contact repository. Worst case, you would still be able to get at all your info by connecting your new install back to the iCloud to sync everything back to your phone/ipad. Losing your contact info sucks. I remember having to re-enter dozens of contacts every time I got a different phone for work. Haven’t had to do that now through three versions of iPhones, and six ios updates.

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