iPhone owners least likely to switch carriers over poor service; significantly more likely to stick with their phone

“Owners of Apple (AAPL) iPhones were marginally more likely to stick with their carrier (18.5% vs. 15% for BlackBerry and 14% for Android), no matter how unhappy with their provider,” Philip Elmer-DeWitt reports for Fortune.

“And they were significantly more likely to stick with their phone (29% vs. 17.5% for BlackBerry and 18.7% for Android,” P.E.D. reports. “This is not terribly surprising, given the high satisfaction marks the iPhone has been getting over the years.”

P.E.D. reports, “This survey was conducted on March 6 using SurveyMonkey, an online service, which polled 992 U.S. mobile phone owners”

Read more in the full article here.


  1. If I am unhappy with carrier service, I will be unhappy with iPhone or Android. No change.

    “I’ll soon switch to Verizon for the next iPhone. Screw AT&T.”

    And I am very happy with AT&T, need to do both data and call at the same time. so…………… have a nice day

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