“Sweden’s consumer protection agency is looking at complaints that Apple Inc does not make it clear that its latest iPad will not work with 4G networks outside the United States and Canada,” Reuters reports. “The move came after Apple said it was to offer all buyers of the new iPad in Australia a refund.”
“On the Swedish version of Apple’s website advertising the new iPad, the company says the tablet can be used on 4G networks around the world, though that sentence has a little ‘2’ after it to refer to a note at the bottom of the web page,” Reuters reports. “The note clarifies that 4G LTE is supported only in AT&T’s and Verizon’s network in the United States. In Canada it is supported on the Bell, Rogers and Telus networks.”
MacDailyNews Take: It’s difficult to imagine how it could be any clearer, if even Reuters can figure it out. And, by the way, it’s not just a disclaimer, Apple’s site, in the U.S., states very clearly in the main body: “The new iPad supports fast cellular networks around the world — including 4G LTE networks in the U.S. and Canada.” Whereas “fast cellular networks around the world” includes 3G (HSPA, HSPA + and DC-HSDPA). All of which work in Sweden. Apple’s Swedish site seems to go into even more detail (via Google Translate)
Reuters reports, “Sweden generally has high consumer protection laws. Apple says on its Swedish website that a consumer can return a product within 14 days for a full refund.”
Read more in the full article here.
MacDailyNews Take: 14 days with a full refund sounds exactly like full consumer protection to us. Especially since it shouldn’t even take 14 minutes for the average schlub could figure out that his country’s “4G” is incompatible.
If all of these “consumer protection” outfits were really interested in protecting consumers, they would have stopped the sale of Windows PCs back in the 1990s.
Apple offers full refunds, corrective signs over ’4G’ iPads in Australia – March 28, 2012
Australian watchdog to seek orders against Apple for alleged ‘misleading’ iPad 4G claims – March 27, 2012