iCloud to address other 50% of Apple Store customers’ iPhones never backed up via iTunes

“Apple’s new iCloud offering will not only offer iPhone users an experience untethered from iTunes, but will also be a timesaver for the company’s retail store employees dealing with customers who have never synced or backed up their devices,” Daniel Eran Dilger reports for AppleInsider.

“According to a blogger report by OneFPS, about half of the Apple Store customers who need to have their device replaced ‘have never plugged them into iTunes after the initial activation and sync,’ a fact that makes ‘Apple Store Geniuses are excited about iCloud,'” Dilger reports. “If users don’t plug into iTunes… their devices are never backed up and their iOS version is not updated. According to the aggregate analytics of a variety of developers and ad networks, most of Apple’s iOS users do regularly update their system software.”

Dilger reports, “However, it appears that a large portion of the subset of iOS users who need assistance are not using iTunes regularly, leaving their mobile devices without a current backup of their data, apps and media purchases.”

Read more in the full article here.

[Thanks to MacDailyNews Reader “Lava_Head_UK” for the heads up.]

14 Comments

    1. Joe mama – your mother wears Army boots! How is that for something to say?

      Seriously, if no one educated them about needing to back up and everything is running great, they don’t think, let alone worry about backing up.

      Old, old, old line – There are two kinds of people. Those who have lost data, and those who will.

  1. Oops! Don’t back up that Jailbreak App from Cydia!
    D’Oh!
    The less info I have on the GRID ir in the CLOUD the better. Privacy will be a black market commodity soon. I’ll stick with my trusty iTunes back-up. And my trusty back up HDs for my data. It may be good for sharing but
    Hell hath no furry like an iCloud scorned.

  2. By not plugging into iTunes, those users aren’t just missing out on backups, they’re missing out on updates. How many 3GS users are still running iOS 3?

    1. They are running iOS 3, and are completely happy with it.

      One of my macs still runs Tiger. There are things in Tiger I think Apple ruined in leopard

      MDN is for Mac geeks. These folks aren’t Mac geeks. A fair number are probably Windows refugees, and are used to infrequent updates, and updates that cause more problems than they solve. Their iDevice does all they want to do, so why upgrade?

    2. iOS 3.1.3 here on iPhone EDGE

      still runs great. Oh, I connect to iTunes once every six months or so.

      The phone is more than three years old, never had a protector for it, dropped it many times, and it’s great. Of course, the speaker was crap off the assembly line, but hey. … I think I can make it till iPhone 5. God I hope it’s backto aluminum like mine. My wife’s plastic pos iPhone(s) are so breakable compared to mine.

      The old school OS is just as fine as ever was. Internet in my hands is all I ever wanted. Got it!

  3. I’d like to see more choices over which cloud IOS integrates with. I’d like it to use standard web protocols like ftp, scp, webdav or whatever, so I can use whichever service provides me the most amount of space, the best reliability, the highest bandwidth, etc. Integrating only with icloud is obnoxious. I’m sure the “free” functionality of icloud is just a ploy to get critical mass, before Apple springs a new pricing model to get data you thought would always be free. It is also obnoxious that Apple seems to have given little to no heads up to current mobileme users that galleries and other functionality were going to be abandoned. Gee whiz, thanks alot Apple…

  4. Every time I backup my ipad it kills gigabytes of space on my HD, so do you think I want that much data being pushed to the cloud with every backup and killing my ISP cap ? No thanks !
    I think my iPad backup is taking something like 22 GB of hard drive space now !

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