Note: Your iPad is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, liquid contact, disassembly, unauthorized service or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Please review Apple’s Repair Terms and Conditions for further details.
The service costs US$99, plus $6.95 shipping. The total cost is $105.95 per unit.
Battery replacement service may be arranged via your local Apple Retail Store or Apple Authorized Service Provider, or you can contact Apple Technical Support.
The data on your iPad will not be preserved since you will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, simply sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc.
If you arrange service by calling Apple Technical Support, you can expect service to be completed within approximately one week from the time you send your iPad to Apple.
More info here.
Are you getting a new/used iPad to replace yours or are you getting a new battery? It’s early so pardon me for not understanding.
Whoa!!! You actually expect me to hand over my iPad and give me back a replacement that isn’t mine, just to change the battery? This can’t be right, can it?
If they are swapping it for another ( presumably a refurb with a new case and screen glass ), why can’t it be done instantly ?
Take the old one to the store, pay the money and take away a replacement iPad there and then.
Didn’t we go through this with the iPod at one point or another?
I just don’t understand why Apple hates user-replacable batteries. Then you don’t have to pay shipping, there is no wait, and if you really want to you can have a backup.
iPad is garbage. For my ebooks I’d like a screen that’s actually readable, for my computing I’d like a computer, and for my music I’d like an ipod… that leaves no room for an iPad.
I don’t understand all the drama. This is the same thing they do with an iPhone that has battery issues. Take it in, they run a test, bring you out a new one. What’s the big deal? If you had data on the phone, it’s restored when you resync it with iTunes and reconnect to MobileMe.
@face. Quite your whining and carry your ace if you want an iPad.
Hello. This is how they make $$, people…
Mindblowing what Apple will do to avoid giving people user replaceable batteries.
Oh, so you get a temp to use in the mean time. No problem with that I’ve never had to replace the battery on my iPhone so the iPad battery should be good for about 2-3 years or more.
This is a very sensitive subject for Steve – he bristles and becomes very argumentative whenever battery life comes up. The reality is that iPad enthusiasts simply will accept whatever battery is forced on them.
Soon he will say something about nobody needing old style batteries any more – all you need is what Apple says you need at whatever cost.
If you want a replaceable battery. go buy a HP Windows 7 Wonder Slate with the 90 minute battery life.
Whining about no replaceable battery on an iPad, iPod or iPhone is futile. Only an idiot would keep on doing it.
I’ve traded in two iPod models for new ones at the $55 dollar fee. Its’ a good deal getting a refurb that looks brand new.
@face
If you could put your troll aside and look at the engineering of the iPod you could see why a battery is non-replaceable. You’ve never seen a iPad so knock off the BS. Opinion’s are like assholes, and you are one.
This sounds good, but I can’t see Apple keeping this promise for this price for 3 to 4 years!
People probably need to keep a copy of the replacement statement. In 3 to 4 years when the batteries start going, I am sure the terms, price and conditions WILL change and a possible class action suit will result.
This just makes me think this: The hardware is expendable, what’s really of value is your data, the container doesn’t matter. It’s interesting to this of that way. At the end of the day the hardware is thrown away. It’s a true indication of the information economy we’re in.
Just like they have been doing for years with iPhones and iPods. Nothing new. Of course if you have Applecare, you’ll be covered for 2 years.
I am not comfortable with “solution”. I take good care of my purchases and I am not real comfortable of swapping out my iPad for either a returned unit or someone other iPad that may of not had the same care that I provide.
This “solution” may work for inexpensive items but I can’t see it working for an $829.00 item.
I think its a great idea, its a totally fair price, and apple didn’t have to do it..
they are trying to cater to the people that are going to mistreat the battery, by leaving it plugged in all the time, or letting it get to hot in their car or something.. they don’t want any bad press, and if that means replacing a couple batteries then so be it.
replaceable battery compartments add weight and space, I like the batteries just how they are in apple devices!
and to the peeps saying its not going to be a good ereader what are you basing this on? everything I have seen or read says its going to be the BEST ereader!
for me the will indeed replace a laptop. its all I will need for college ipad as long as I have pages I am set. its a complete perfect package that will do EVERYTHING I need..
I wish it had a usb built in so I didn’t have to use the stupid adapter.. but alas I will have to sacrifice something to use the most advanced first gen handheld on the planet!
Another reason NOT to buy the iPhone on steroids. If Apple put a simple battery compartment on the unit you could buy one anywhere, replace it yourself in an instant and pay $20-30.
This way Apple owns you, you pay 3x as much and you continue to fellate the Apple money machine.
And just like with iPods and iPhones, there will be third-party solutions.
Now I know I’m not wasting my money on and iPad.
Huh? It’s not a “temporary replacement”. You send the iPad, pay the $100, and get a NEW iPad.
And where do all the old batteries go? By Apple doing the battery replacements, they are very responsibly handling the correct recycling/disposal of millions of batteries! 100% of those batteries get processed correctly, as opposed to maybe 15% if left up to the individual owners of the devices. In light of how toxic these things really are, Apples’ handling of this is the right thing to do, and a very minor inconvenience for the rest of us.
Let’s assume that Apple isn’t brain damaged (cognitively *special* in PC-talk) and they really mean “replace the iPad.” Apple can afford to make an offer to replace the iPad (rather than swap the battery) because this is a warranty replacement-only deal; they aren’t expecting hardly anyone to cash in.
Years from now, when gobs of people are in need of a new battery, I’m sure Apple will simply swap the battery.
Before you submit your iPad for service, simply sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc.
This should prove once and for all that the iPad is not meant as a computer replacement. You can’t sync your iPad with iTunes if you don’t have a computer running iTunes. So all the analysts talking about how the iPad could “kill the Mac” should just shut up once and for all.
——RM
Apple doesn’t hate user replaceable batteries. Their style of design just doesn’t allow for it. it adds hardware, which increases size of product. Apple is a minimalist design company…
Where did all these replaceable battery nuts come from? Were they linked from Engadget or something?
A replaceable battery will mean, a smaller battery, so then the whiners will whine about that. A replaceable battery means a heavier device since they’ll now have to build in a frame for the battery door mechanism. A replaceable battery means more device flex, since the exterior aluminum skin won’t be a stressed member.
So, a replaceable battery means shorter battery life, heavier device, and one that flexes more, and it would still probably cost you $100.
KenC wrote: Where did all these replaceable battery nuts come from? Were they linked from Engadget or something?
I’m sure the problem is partly the fact you’ll be without your device for at least a few days. The article says a week for the iPad.
There’s no temporary loaner, and they won’t ship the replacement to you before you send your old one (so they can verify good working order).
Going without an iPod or iPad for a week might not be the end of the world, but it’s more of a problem for the iPhone (might be your only phone), and a serious issue with sealed batteries in a laptop (may be your only computer as a contractor or consultant).
Should i buy the hp one?
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I can’t see any statement that guarantees a “new” replacement, so after a while “new” will give way to refurbished replacements.
That should help keep the cost down from Apple’s perspective.
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