O2 apologizes after ‘explosion’ of iPhone data use jams network

Year-End Clearance & Tax Saving Sale “O2 has apologised to customers after its London network became overwhelmed by an ‘explosion’ of demand for data services on smartphones, such as Apple’s iPhone,” The Daily Mail reports. “Ronan Dunne, the head of O2, apologised to those who have been unable to make phone calls and said he was disappointed with the network’s performance since last summer.”

“O2 is the UK’s largest mobile phone operator, with 21million customers, and its stranglehold over the lucrative iPhone market was only broken in September after Apple cut deals with Orange and Vodafone,” The Daily Mail reports. “However rival operator Vodafone will only be able to sell the phones after the New Year, days after O2 released its apology.”

The Daily Mail reports, “Vodafone has been quick to capitalise on O2’s difficulties, and says its network will cope far better with the fast-growing number of smartphones.”

MacDailyNews Note: Vodafone owns 45% of Verizon Wireless which also likes to talk out of its collective ass about how much better its network would cope with iPhones (provided other pioneering networks were first allowed to take the full brunt of iPhone’s massive traffic demands which followup networks such as Vodafone and Verizon Wireless will conveniently never have to face).

The Daily Mail continues, “O2 customers experienced difficulties receiving and making calls in London in the second half of 2009 as smartphone users increased their use of applications that repeatedly pull data off the internet at short intervals. The group said data traffic across the UK was doubling every four months.”

Full article here.


  1. Let Verizon have the iPhone without any restrictions and under the same setup as ATT. Watch there “up 1000 percent growth” end up a solid 5000 percent growth like ATT’s.

    Yea, there 3g everywhere will end up being 3g blackouts everywhere. Wireless data bandwidth, guy and girls, is finite.

    Like the games begin!!!!

  2. We Canadians complain a lot about our cellphone service providers but I have to say that, even though I live right downtown in Canada’s most populous city, I have never had a moment’s trouble with service on my iPhone. Thank you Rogers.

    I am writing this today from my sister’s place two hundred kilometres north of Toronto in the woods, using my iPhone tethered to my MBP to access the internet. My sister has only dial-up out here. There is no high speed internet.

  3. In a Daily Mail story, it’s novel not to see the whole thing being blamed on benefit claimants, gays or ethnic minorities.

    It’s only a matter of time before they link it back to Telefonica – O2’s owners – and start in on Europeans and foreigners.

  4. @ cptnkirk,

    When mentioning the lack of dropped calls in the center of the universe (Toronto) why don’t you mention the absolute lack of unlimited data on any iPhone sold up here.

    There just could be a connection between the absurd cost of limited data and the absurd costs of overages and the lack of dropped calls in Canada.

  5. @grhaki

    “Vodafone stinks in New Zealand”.

    On the contrary. Vodafone’s coverage is similar to Telecom’s, and its pricing structure is better. Both are expensive by international standards.

  6. I am anxiously waiting for the iPhone on Verizon. As soon as it becomes available there, I will finally jump in and buy one from AT&T. As one of the New Yorkers who seem to be most affected by this network saturation issue, I’m waiting for the moment when AT&T gets to relieve the pressure on its network through defection of those annoyed by the call drops and slowness of 3G. Verizon is out of the question for me (I need a phone that will actually work outside the borders of this one country), so AT&T is my only choice. Hopefully, 4th iteration of the iPhone might be offered on multiple carriers in the US, so that’ll be my first iPhone.

  7. @cptnkirk

    Man, you’re in a cabin in the wilderness, and you’re sitting at your daggone computer? Are you a type-A personality or something?

    Kidding. I use the internet from pretty much everywhere I can. I do enjoy camping without all the connections sometimes, though. Those who haven’t tried it should give it a chance sometime.

  8. @ Big Als MBP and @ aka Christian

    First I don’t think unlimited data means much. I have a 6Gig package from Rogers and honestly, even with tethering when necessary I have never exceeded 1Gig. And I’m always using my phone.

    As far as sitting in a cabin, outside my door it is minus 21C. With a windchill of minus 31C. I’d rather be tucked up warm inside beside the fire, thank you very much.

  9. @ cptnkirk,

    Isn’t -31C the temperature at which fire freezes?

    I agree; stay inside and protect your ‘nads. ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  10. @ cptnkirk
    Point of reference: there are more people in California than in all of Canada. As people beat up on ATT they should look at the reality of the scale of wireless bandwidth demand in the more populated areas of US.

  11. @spark
    I don’t remember comparing Canada and California. I just said I live in a large city. And in the downtown core withlots of huge buildings and many other iPhone users. Still I’ve got excellent service on my iPhone.

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