“As Apple moves its .Mac customers over to the cross-platform MobileMe web suite services, further compatibility problems are surfacing. And some customers are demanding refunds for the days when the subscription service was either unavailable or beset with problems,” Lexton Snol reports for PC Advisor.
Besides some extra-dense Windows PC sufferers complaining that MobileMe Mail does not work in Internet Explorer 6 and earlier [MacDailyNews Hint: Get a real browser (not to mention, a real OS)], Snol reports that “Readers of Macworld are also demanding rebates for the days when .Mac and MobileMe services were not working or buggy.”
Snol reports, “Forum goer Martin Faint is frustrated: ‘After two days of this Apple should really offer an extension to the service of existing dotmac customers as a good will gesture. We have paid for this time.’ At the same discussion, user danutinske has clearly lost his patience with the hiccups: ‘Basically I want a refund for the nearly one week without access to my .mac account or email.'”
Full article here.
At the very least, Apple should add a week to every .Mac subscriber’s term of service. An apology would be nice, too.
I’ve said this before: .Mac was a ripoff, .Me is a ripoff, and these services should be free to all Mac users.
Oh, and if possible, maybe Apple could try and make this service work once in a while.
Anyone ever try and use iDisk?
I tried the 2-month trial once, what a complete waste.
Interestingly,
Apple sent e-mails to all of us saying that there will be outages during this time and that all syncing should be done and completed by a certain time and so on. Why is it that some people understand and accept for future abilities it is sometimes necessary to have things not work. The one thing I have noticed since I did the complete switch to Apple products two years ago was that PC people can’t stand us and for good reason. This is a clear example. When your car goes in for service do you demand a pro-rated amount back on the lease? Apple winers must start to relax a little. It would make the world a lot nicer place to be if everyone lost the air of entitlement and got real about their place in life!
Well, as frustrating as the outage was to accessing .Mac through the web, my .Mac email was never down, and to me that was more critical. Am I surprised that this happened? Not from tidal wave surge of traffic the servers were hit with. Should Apple been better prepared? Heavens yes. Should people chill? A little patience goes a long way.
But while MobileMe was down, I upgraded my iPhone to 2.0 software, upgraded wife’s iPod Touch to 2.0 software and was doing other important things.
It’s a new week, so let’s get back to dissing M$.
The reliability of this service will be something to watch. If they don’t improve over .Mac, they risk alienating customers. It’s way to early to tell though. We need to get through the transition process.
I agree with the first poster about dot Mac. In the years that I’ve had it it has been beset with problems, mainly very very very very very slow transfer bandwith up to and down from my iDisk.
I use if for their Sync features mostly, but even that doesn’t seem to be working correctly at the moment, even with the latest updates.
How can people complain about not working on ie6, its like saying a horse saddle should fit on a dinosaur. Frankly ie6 should be put out of its misery.
The Syncing was down, and that was a bummer. I couldn’t sync Wednesday till Friday. It started working again Friday. The email, I can’t say……..I don’t really use it, and it’s forwarded to my Gmail account.
But, now that it .me is up, it works great.
my .mac email never went down but nothing is pushing and my contacts and calendars aren’t syncing between my pc, iphone and mac as advertised.
i don’t want a refund. i just want apple to acknowledge the problem and give us an idea when it will be fixed.
I don’t understand this – ‘nearly one week without access’? One week? C’mon, it’s since Friday the the new me.com site went live. I know I’m bad a math, but that feels like only three friggin’ days – grow up. And what did you not have access to? Mail on a web browser? Here’s a hint – check your Mac mail on your Mac until things calm down and the kinks are worked out.
Oh, and all you PC complainers about me.com not working – read the system requirements once in a while. I’m sure they state that PC users will need to use at least IE7. Better yet, just download Safari – even if you don’t migrate your bookmarks, you can have it as a ‘stand alone’ browser just for your mobileme account.
Magic Word: Beyond
As in: Why people need to complain about the small things and cry out for a $1.90 refund is beyond me.
I agree that Apple should extend everyone’s service by 1 week.
I find it incredible that Windows users are so adamant, in light of the fact that they let Microsoft crap on them forever and the only thing they did was open wider and bend over further.
A week extension would be nice. My core services were only down for a day. I’ve not had any problem with iDisk.
I think a week is a bit much but if will satisfy customers, so be it. We were only down two days so a week would be a good faith gesture. Not that two days didn’t seem like an eternity for some of us.
So far as of late MobileMe is working pretty good, at least for me. Did not try it with Windows yet (a necessity given my work computer, unfortunately). But despite some delays the sync is pretty quick from iPhone to Mac, Mac to MobileMe, Mac to Mac, etc.
I was a .Mac subscriber. My contacts weren’t working on .Me last night and my emails don’t seem to be synching very well. Anyone else with this issue?
I am still using Tiger… Maybe the issues are Tiger related. Aside from Back to my Mac what features of .Me aren’t included with Tiger?
Whilst it doesn’t bother me personally I must say that there ought to be an alternative basic interface at least for email because even some of the world’s biggest employers insist on crappy old IE6. People want to be able to access their .Mac/MobileMe email at work and now they might not be able to unless they know how to set up a workaround such as using Gmail to collect their emails.
It’s great that they’re using modern web standards but surely it wouldn’t hurt to provide some basic access to the service for those who are stuck at work with a crap browser with no ability to upgrade.
I don’t remember reading anywhere in the Terms and Conditions for MobileMe that it was a fail-safe mission critical piece of software.
All .Mac member were warned in good time that the systems would be down. OK, it wasn’t for 6 hours like they said, but like I said in my opening sentence, this isn’t mission critical stuff.
People need to chill, and more importantly look at the bigger picture… in 6 months time we’ll all wonder how we got by without MobileMe. Mine is working now, syncs are going well and the web interface is fast and easy to use.
I do agree that Apple should keep people more informed. Staying silent about forthcoming products I can deal with. Keeping quiet when services people pay for and are told will be working by a certain time when they clearly aren’t is quite appalling.
How about another Open Letter Steve?
i agree with dot mac being lame
i had it a few years ago for hosting images
then discovered all the free and MUCH FASTER alternatives
I forgot to add that iDisk is working a lot faster for me now than it ever did with .Mac and Web Gallery also seems to perform better.
The new web apps also work speedily for me now.
I’m in the UK with a standard ADSL service and MobileMe is very useable now. It’s by no means perfect but it’s getting better all the time.
Why all the complaining, except for Friday when NOTHING was working, my MobileMe account is working great… things are pushing, even my iBank is syncing correctly… sheesh people!
Whilst the delay was irritating, and perhaps too long, I wasn’t one of those people who insisted to try and use the service for the entirety of the upgrade process and were repeatedly hammering the service every 5 seconds trying to log into things just to see if they were working yet. I did my syncing before hand, my mail seemingly worked throughout and I left it alone. It’s all well and good complaining about poor service but it does irritate me that so many of the people complaining seem to be people who probably contributed in some small way to the whole thing taking so long.
Personally, my expectations of .Mac/Mobile Me are not high, if it was just me then I would not use it, but to sync 4 accounts of family members across 3 machines it is a relatively fuss free solution and doesn’t cost a lot when you divide up the cost.
I personally don’t see why people seem to think it should be free. Perhaps it is expensive, perhaps even more so for the quality of service, but that doesn’t mean it should be free, it means it should be better, or cheaper, or both. GMail is free but you get ads with it, and that’s why it’s free and why Google offer it, they don’t do it (just) to be nice, they do it to make money. If you deem it to be unworthy of the cost then don’t use it, it’s quite simple really. Just because you’re a Mac user why should it be free?
AJK:
I agree, .Mac was way better and IE. .Me blows on IE and for some of us who use it at work have no other alternative. If Apple wan’ts us to use .Me then they need to fix this. Otherwise, I might as well use my ISP email or Gmail.
All this about shouting about losing 2 days worth of service.
2/365 x $99 = 54 cents. It isn’t worth the time it takes to write a complaint.
If .Mac was better than MobileMe, it’s because MobileMe is 3 days old. I too was frustrated on Sat/Sun. But it’s really because I was looking forward to what seems to be, as of this morning, an incredible sea change in the way I manage my ‘stuff’. MobileMe may have a few drawbacks, but it’s on a trajectory to be something really fantastic… that Mac and Win users don’t want to live without.
So give the moaners their 54c back for the problem days. Plus, when the service is more than they contracted for – charge them $1.00 a day.
I use iDisk to serve up professionally produced video for corporate clients.
Thursday we cut together a piece and uploaded to .mac, no problem. Friday, as expected, we were locked out of .mac due to updating. Today, we’re back on line with mobile.me.
If patience is a virtue, we could all stand to be more virtuous in that regard. Its gonna be all right. Really.
I couldn’t get through on the we on Friday, otherwise, my services have been fine. Though admittedly, I use .Mac for offsite backup and email—mostly through Mail.app or iPhone, so maybe the web versions were the problem. I also sync all computers using iSync, and haven’t notice any downtime on that.
The “Exchange for the Rest of Us” syncing appears to be functioning but the web interface service is still slow.
Refund for a weeks outage equals 2 bucks. It cost me more to write this response…
If you don’t like .mac or .me, don’t get it. Quite complaining about it to the rest of the world. You sound like a bunch of school girls bickering to each other.
Some people are never happy!
dotMac mail, backup and Sync has not been down at all for me whilst Gmail has been very unreliable recently, and Gdisk is just useless compared to simplicity of iDisk… when I get a chance must upgrade iPhone to use all new features.
I exercised patience and I waited – like Apple so fully explained multiple times – as in each time I accessed dot mac.
So, I waited – because I know glitches are normal when you reconcile to a new service.
Fired MobileMe yesterday and Lordy! Lordy! it is one fine place in the clouds. And I have push to my iPhone 3G!!! So so so Apple cool!
All you whingers – especially supposedly wealthy industrialite (yeah right) – get a life – get to know the technolgy you berate…
In the mid-1800s, it was believed that if you road on a train faster than 60 mph, your heart would compress and you’d die…
The technology has changed but the fear mongers still live!
If MobileMe craps out for a bit because it is in shell shock… let it breath and then try again…
It just works… now.
@Wealthy Industrialite
I used my iDisk to upload and file share a 112MB archive last nite. Worked perfectly. What’s your problem?
Use GMAIL for goodness sake, as a backup.
You get IMAP, Gigs of free space and it’s all stored.
I hope that one week weeded all the cry-babys that don’t know how to diversify their risks.
I am super pissed that mobileme is such a disaster and *still* doesn’t work properly, but this idea of a refund is both too soon and ridiculous.
We are still looking at less than a single dollars worth of down time, and the costs for sending out that one dollar cheque to all and sundry would outpace the value of the refund.
Regarding using IE6, Apple said that MobileMe uses newer advanced techniques (AJAX, CSS, XSLT) that IE6 is simply too old to support correctly. I think it’s reasonable for Apple to not want to support a 7 year old browser.
BULLSHIT!
They advertised instant updating betwixt computer, web, and iphone… but now they are reneging on that.
Class- action lawsuit is absolutely in order on that shit. I don’t want money- I want the service to be as initially explained at WWDC. exchange for the rest of us my anus.
First of all, I’ve been using .Mac for a couple of years and have not experienced the widespread service outages and problems with iDisk others are talking about. I’ve found it to be very reliable, but maybe I’m just lucky.
Secondly, I’m fully aware of how much IE6 blows and that there are better browsers (and OSes) to use. However, IE6 is the only web browser blessed by my corporate IT department, so I have no other choice on my work PC. I have asked our local IT people when and if they plan to update us to IE7, and their reply was “not anytime soon.” So now with the upgrade to MobileMe, I can no longer access my personal email or address book from work, which was always one of the major reasons I used .Mac in the first place.
Lets get on with our lives, shall we?
I wouldn’t ask for an extension to my lease, but I would ask for a loaner vehicle. Most decent dealerships will supply one, too, at least if you leased (or purchased) the car from them originally.
I can’t believe that older Macs are being left out because people have to run OS 10.4.11. It will not work with MobileMe like it does with Dot Mac. I have family members that can’t afford to go out and buy a $1500 computer every time Apple decides to update something.
I demand the entire 27.12 cents for every day my service was interrupted!
“Oh, and if possible, maybe Apple could try and make this service work once in a while.
Anyone ever try and use iDisk?
I tried the 2-month trial once, what a complete waste.”
One of the companies I work for uses iDisk to essentially run the system that allows me to work remotely. I don’t use it every day, but at least a few times a week, and have not had any problems. So, to me, it’s worth about $60,000 each year. Oh yes, and I don’t even have a subscription, just they do.
Apple is a bunch of liars… MobileMe is NOT true push technology… it only updates from a Mac every 15 minutes:
http://support.apple.com/kb/TS1155
This is blatant false advertising, and complete LIES on Apple’s end. Even in the guided video on their website, they show the guy getting INSTANTANEOUS PUSH CONTACTS/CALENDAR ACROSS ALL OF HIS DEVICES! Imagine adding a very important new contact onto your MacBook’s Address Book before leaving on a business trip, and then putting your laptop to sleep. Then, you go on your trip, EXPECTING to see your new contact on your iPhone! WRONG! Because your MacBook wasn’t awake for at least 15 minutes after you added the new contact, your new contact will NOT show up on your iPhone, nor the MobileMe website, nor on any other computers! This is not “push” anything!
I’m disappointed that .Mac had to go down while they brought the new MobileMe online. Guess there was some changes to the data storage that the two services accessed.
I’m disappointed that Apple is not communicating very well about what the status is. Now, at least, one can log in and check the status within.
That said, the service is still very worth it for me. I’ve happily paid the $150+tx (here in Canada) for the service every year, and will continue to do so. Anyone saying the service is crap or should be free really doesn’t understand it very well or they are just spoiled brats.
I want my money back because after upgrade from trial, I have learned that all my favorite aliases are not available, and I have some that are unique. My .mac account was long expired.
Whoop de frikken do!!!!
If you do not like it, don’t use it. Any of you whiners say the same thing when you get power outages? What about when the traffic light down your street stops working for a day? Ever demand a rebate when your kids get a snow day? Or when the teachers go on a one day wild-cat strike?
I thought not……..
Then you deserve to be patsy fanboys. What’s wrong with getting the service advertised that you pay for?
Accepting anything less is pathetic AND ON YOU.
I agree…what a bunch of cry babies….give it a rest! I use mine all the time and sure there were issues last week, who cares, I doubt it caused anybody any real damage. It is summer go outside….get a life, have a drink….for heavens sake…CHILL OUT!
People should demand a tax refund every time they get stuck in traffic too?
What do these guys want? All this fuss about $1!
@MacBill,
Um, it’s pushing to my iPhone. I can send myself an email from work and “bing!” it shows up on my phone. Happened several times this morning.
How’s it supposed to work?
@Losers above: new tech may not work correctly the first few days. Deal with it. If you upgraded from 1.x to 2.0 on the iPhone, you got thousands of hours of developer’s time and effort for “free.” iPod Touch folks had to pay, but I would have paid for the upgrade if I had to. It hasn’t been trouble-free, but few things in life are. Anybody ever use MS tech? Windows or DOS? Still waiting for those to work as advertised aren’t you.
@MacSoftwareList.com
A few points to keep in mind:
1) MobileMe was a *free* upgrade for existing .Mac users.
2) People with 10.4.x don’t need to buy a new $1500 computer, just a $129 OS upgrade.
3) You’re an idiot.
Apple should just offer free downloads like they used to with .mac. I miss those offers. Plus it was good advertising for the companies offering the free download.
Big deal.
It usually works so well—cut them a break!
In IT not everything works exactly as you think it will because so many things are interconnected. You do what you can in preparation but shit happens folks.
I agree with “Buster”— Road Runner doesn’t give me a refund when the cable goes out. When my car had recalls, or wouldn’t start, I didn’t get money back. Should cell phone companies give you money back when you’re in an area that doesn’t have cell towers?
What are you people doing not to have iDisk work? I’ve had a .Mac membership for years and it works. I have web pages, use iSync, brodcast iCal calendars. It works. Easily.
Come on. Isn’t this complaining getting a little out of hand?
Nothing important was lost except maybe some time on the part of some customers of .Mac.
I was on vacation having to use my work PC laptop to access my email and while it was frustrating it was not fatal.
Apple just launched the platform that will change the world. They did it while updating our .Mac services at the same time.
I am a software developer with 30 years experience delivering product.
All I have to say about this past week is what a brilliant launch. Apple has changed the world this week. Give them a break with the minor problems with .Mac and registering iPhones.
Put things in perspective: Apple is the technology leader AND the product leader with at least a 3 year head start on ANYBODY else!
I’ll put up with a little inconvenience for that.
Push e-mail via MobileMe still doesn’t work on my iPhone even today. Otherwise the service is now working fine for me. I do think Apple should give everyone a 30 day extension on their MobileMe subscription.
you are a patsy.
lemmings.
apologists.
lame asses.
Macbill, bringing pointless all caps rants to MDN since…… errrr….
how long you been doing Bill?
I’m with the “extend our service” crowd. I was unable to get my e-mail for 1% of a year – about 3.6 days – and am not happy about that. They said “6 hours”. OK, 6 hours I can do – especially when warned about it in advance. Add 50 hours with no warning and it becomes a problem. Now, my wife is out-of-state and doesn’t need incremental backups right now, but … What About My E-Mail ? ! ? ! ? Three and a half days, plus ten and a half days of “penalty time”, works out to two weeks on my contract.
I’ve been a customer since before there was a “.Mac” … was it called “iTools”? … and this is the first time I’ve been nearly this put out by the service. I’ve looked at many of the Free-Ware services, even picked up accounts here and there, but the primary advantage is that they don’t cost any money. Some offer whatever service they are offering and layer ads on top – not a bad deal if you are short on cash. Sure … you CAN put together an alternative to .Mac (maybe not quite to MobileMe) for no cost – other than the cost of a) ignoring a bunch of ads and b) having your info shared around the net – but can you be sure your “services” will be available in 6 months? And that they will still be “free”? If you’d rather put up with what they throw at you with their “free” services, that’s fine. GO for it. Don’t expect me to tag along, but I’m happy for you.
To all those who want their money back:
Call your mom and ask her how many times she would have liked ‘her’ kid back.
Not the whining, snot dripping slob of a disrespectful a-hole who never remembered to wish her happy birthday, who never called home so that she could sleep comfortably throughout the night, or who expects the world owes him something and until such time continues to suck her pension dry because he can’t find a job to suit the lifestyle to which he has been accustomed.
Now if this doesn’t fit you, disregard the above. But still call your mom anyway.
I don’t know what these people are talking about. I didn’t notice ANY outage in service. But then again, I wasn’t going out of my way to find times when it wasn’t working. I was just using my Mac like a normal user.
And it seems to work fine on my PowerBook with Tiger. Leopard not needed, just the latest Safari.
It’s great people can do the math that it may only cost them 54 cents a day or 2 bucks for the week or however you justify being ripped off. Multiply that times the thousands and millions of users that didn’t have service.
I’m now accepting everybody’s petty cash that they don’t want…
I’m an avid Mac user at home, but at work, I use a Windows PC. I just tried to read my mail using webmail on the new MobileMe service. It did not work with Firefox 3.0. I had to use Safari to read my mail.
No time to debug, but I shouldn’t have to debug it. Apple needs to fix it.
It’s a product advertised to do something and it doesn’t ya fscking dull minded patsy fscks.
Why does this happen every time Apple debuts a product? People felt jilted about the iPhone when it first came out too. For the record, my email was never down during the transition; are users referring to web mail? Additionally, the other services are working just fine for me, on my Mac at home running Leopard (are the folks having difficulty running Leopard?), and *gasp*, also on the Vista notebook I have at work.
Quit the “whining” fanboys!!! It’s Apple isn’t it and Steve said it’s great!!! I’d pay $299 for it if that’s what Steve wanted.
MobileMe is a very “Sexy” and “elegant” solution. Who really cares if it actually works… (PS, Microsoft and the IT boys are SCARED of Apple)…. Everything “Just Works”!!!
I’m a pretty big fanboy, but so far MobileMe is a bit of a disappointment.
I have a decent number of contacts and they take forever to load on the web app, making the realtime filtering useless. What’s more, even when the correct contact is identified, it seems that the actual contact information has not loaded, making it impossible to refer to or modify the contact. Useless.
My calendar, which does not have an unusual number of contacts, still refuses to load in MobileMe. Again, useless.
Mail has been fine so far, except insofar as it relies on contacts to populate the To:/From: fields. This feature does not work yet.
I don’t mind paying $99/year (or the discounted Amazon price) for a set of web apps the seamlessly integrates w/ my Mac and iPhone, but after five days of fits and starts, it’s still not working correctly.
This really needs to improve.
(And then I’ll start complaining about the lack of a functional to-do list!)
Apple gives all new MobileMe customers an approximate 33% discount on a one year subscription. We purchased it (with two new iPhone 3G’s) understanding that this first version might need refinement and that we’d likely encounter glitches during the first year. It’s common sense. Give Apple time to work through the transition to a new service…We’ve been with them since 1984. In the long run, they take care of customers…
It’s not worth it and never has been…
I used iTools and paid for .mac for a couple of years, hoping Apple would finally fix it. Most of the time is was buggy, slow, overpriced and unreliable. The rest of the time it just sucked.
works fine for me, was only down about 4 hours. I’ve got a contact list of over 1400, loads fine. Everything syncs with my 5 computers and two iphones in multiple locations.
maybe I’m just lucky.
of getting apple to supply the service they promised.
sound good?
only if you’re a feeble minded patsy.
My only complaint so far about the MobileMe service is the inability to share my calendar online. You can publish it, but it does not appear online? What earthly use is that? Sounds brain dead to me. Unless I missed something in Apple’s explanation sheet.
“People should demand a tax refund every time they get stuck in traffic too?”
Oh hell yes.
(ooh,uuh I should get this or that for free, ooh,uuh this or that sucks)
Hey whiners, stop whining. Just don’t buy it, if you don’t like it!
Sorry, I was going to be critical of Apple’s rollout of MobileMe, but then I read the posts here and realized that:
Apple can do no wrong
Anyone who complains about Apple is an asshole
Well far be it from me to push against the prevailing winds. Therefore, it was the users fault the rollout was botched, and I even though Apple never apologized, I’m sure they meant in their heart, so I accept.
Thanks Apple, you’re so wonderful
” width=”19″ height=”19″ alt=”smile” style=”border:0;” /> !
Did everyone who is complaining about .Me go online to see what they need to do to set up their computers to use the service?
There is a MobileMe 1.1 update which needs to be installed on any Mac/PC. If you haven’t done that, go install it and FOLLOW THE DIRECTIONS on setting up MobileMe.
Yes, Apple had problems with the upgrade, and they really screwed up in being typically tight-lipped about what’s going on. Apple should have contacted people or made an announcement that problems were being encountered and worked on. I’ve never understood Apple’s (or other company’s) insistence on silence instead of telling people what’s happening and some estimation of when things will be back to normal. Airlines are notoriously bad about this, also.
I’ve only had a couple minor problems over the weekend. No real problems at all.
I’ve found the service to be useful and stable since I first signed up in February 2000. I wish it was a little cheaper, but I’m pretty happy with it overall.
My idiot brother-in-law, (just got a Mac last year after being a PC junkie for 20 years) never stops complaining about the Mac.
Unfortunately, he has my phone number.
He finds it easier to call than use the Help or read the manual.
Anyway, he just called to complain that he couldn’t get his calendar to sync or even show up on via MobileMe.
Knowing him, it was easy. Here are my exact words.
Me: Open MobileMe.
Him: How do I do that.
Me: Command-spacebar. Type MobileMe. Hit Enter.
Him: It doesn’t open.
Me: Slowly, Hold down Command key, that’s the one to the left of the spacebar, and press the spacebar. Notice Spotlight in top right hand corner. Just start typing mobileme until the MobileMe System Prefs shows up and then press the enter key. Is it open?
Him: Now it is.
Me: Click the Sync tab. Is there a check mark next to Calendars?
Him: No.
Me: Call me if you can’t figure it out. (Hang up)
15 seconds later phone rings.
Me: Yes. Check just the ones you want to sync with. (Hang up)
I’m no computer genius, but iTools, iDisk and dotMac had always worked well – and now MobileMe is functioning perfectly. What am I doing wrong?
come on people..
yes, it was gone for 2-3 days. it didn’t cost you your life.
yea an “extension” of your service would be nice for you who did pay for those days. but seriously, (not including tax) its about .55 a day, so about 1.5 to 2 dollars is all you would get back. COME ON. if you have enough money to spend on an extra email service when you can get push gmail/yahoo on ur iphone (for free) than 1-2 dollars will not matter in the long run.
so STOP complaining.
“…It would make the world a lot nicer place to be if everyone lost the air of entitlement and got real about their place in life!”
Middilay,
Nicely put!
Still these reflexes of spoiled little children! This sempiternal
manner all of wanting immediately… as if our comfort were an
inalterable asset!
Be more patient and you will pass through next the immense crisis which is just arriving!
Has anyone had problems checking their mobileme email via a web interface? I am getting a single “unauthorized” when I try to log in. I was successful in logging in and changing my password but I am unable to log in and check my web email? Also, when I go to System Tools -> MobileMe I am unable to authenticate. My mac mail client still connects and I am able to send and receive email..
@ coolfactor
MobileMe is not “free” to existing dotMac subscribers. We pay for every day of the service. Plus… WE LOST SERVICES WE VALUED!!
“Wow, I get ‘upgraded’ from my .mac account to ‘mobileme’ and lost a feature that I love: iCards! Thanks for asking what I REALLY WANTED!!” — Jon Bennett on the Save the .mac iCards
(Yes, Apple actually renamed Apple iCards “.Mac iCards”.)
Some of us don’t own multiple computers or iPhones (because iPhones are not sold in the geographic area where we reside!) For us, that MobileMe adds up to a lot of loss for the money we spend for what you call a “free” service.
http://www.flickr.com/photos/macsmiley/2652541101/
On top of that, Apple tried to do too much at one time, for which everyone suffers. The negative press is well deserved.
Answer for everyone complaining.
http://www.macuser.com/internet/crank_down_mobilemes_15_minute.php
edit your plist file and crank down the minutes.
huge number of us whos webmail IS STILL not working
everything else is webmai worked for about 2 hoiurs now is blanks screen every other we page works for, There are a hell of a lot of noice on the Mobileme forum more and more people are saying the same thing. Apple doesnt respond to our support emails… we are all going nuts tried to find a common reason but cant. doesnt matter what browser or what computer you use
Apple has ruined my life. Just before my .Mac account went down I got an email from a very sexy woman who had seen my profile on line (even though I don’t remember posting one anywhere) and wanted to meet me. I didn’t have time to go to her web page and see her pictures right then, and by the time I had my pants off my .Mac account was down for the changeover. Two days later, when I tried to go to her link it’s inactive. It says her account was suspended for some kind of policy violation, but I don’t believe that. She sounded like a nice girl. Now I’ll never get to meet her. Apple has ruined my life and I want a refund.
@shane blyth – thanks for the explanation. I wouldn’t want to be part of the MobileMe group at Apple. Mr. Jobs is probably screaming at the developers….
it’s buggy hell!
MobileMe Beta, we’re all beta – testers now!
Take it off line for 6 months for god sack it’ll ruin years of Apple Mac progress!
Hey, anyone else notice that iWeb sites are screwed up since the changeover? In particular, my site, growing palms in the southeast, now has “blue question marks” where images should be and when I try to load the image it redirects me to a “migrating to me.com” page. What a mess!
I hope they figure out what’s up with this and fix it soon. Please?
@Gosh – Agree 100%….
Mobile Me just needs to support IE6 – cause many Companies don’t use IE7 yet. I have no chance to check my .Mac Account anymore from work, because our SiteAdmin is not allowing other Browsers on the Networked PCs than IE 6.0!
IE7 doesn’t work all that great. I get the “you should use firefox or safari” message when I go to me.com
I am really sure I will be able to convince IT at work to install safari so I can check personal email… yeah right…
NEVER lost my .mac/me email. Of course I use the mail app, not web mail.
Can’t say the same for my work email.
I’ve been a .mac sucker for 4 years. They took away bookmarks and that was the last straw. gmail will be fine and the idisk wasn’t all that good anyway. So long .mac or me.com or whatever the hell you are… I’m off like a prom dress.
That thing you like, I don’t like. So, you suck. It’s all you.
I set up my new MobileMe account yesterday afternoon. I never used .Mac. I transferred my web-site, synced my contacts, calendar and mail. I then played with the online gallery, adding photos using iPhoto and my iPhone.
As they say “it just works”.
Maybe i’ve been ok because there was no upgrade involved.
The MobileMe is also not accessible from a Linux machine. Only with a Mac or Windows PC.
There really is no reason at all for a web application to filter on operating system. Unless you’re using ActiveX of course, than it’s Windows only.
Good practice is to *warn* users when they’re on an unsupported system/browser. Not lock them out.
And the Calender, while looking great, is very, very slow. It authorizes and loads every item individually – max. latency. Not really thought out.
The iDisk, while faster, is still very slow.
I do believe that a combination of gmail / google calendar / S3 + Jungledisk gives you about the same functionality as mobileme with better speed, better compatibility as long as you don’t need to sync with an iPhone.
I haven’t checked automatic renewal on my .Mac, and as things are now you get an expensive service with sub-mediocre functionality.
I’m definitely not the target audience.
On a positive note – it looks darn good…
Now that Apple has BOTH issued an apology AND a one month extension, all the whiners on here can come back and issue an apology to Apple…