“As Apple moves its .Mac customers over to the cross-platform MobileMe web suite services, further compatibility problems are surfacing. And some customers are demanding refunds for the days when the subscription service was either unavailable or beset with problems,” Lexton Snol reports for PC Advisor.
Besides some extra-dense Windows PC sufferers complaining that MobileMe Mail does not work in Internet Explorer 6 and earlier [MacDailyNews Hint: Get a real browser (not to mention, a real OS)], Snol reports that “Readers of Macworld are also demanding rebates for the days when .Mac and MobileMe services were not working or buggy.”
Snol reports, “Forum goer Martin Faint is frustrated: ‘After two days of this Apple should really offer an extension to the service of existing dotmac customers as a good will gesture. We have paid for this time.’ At the same discussion, user danutinske has clearly lost his patience with the hiccups: ‘Basically I want a refund for the nearly one week without access to my .mac account or email.'”
Full article here.
At the very least, Apple should add a week to every .Mac subscriber’s term of service. An apology would be nice, too.