LogMeIn today announced the general availability of LogMeIn Free for Mac — a free and easy way for Apple computer users to remotely access and control their Macs over the Internet.
LogMeIn also announced the beta version of LogMeIn Rescue for Mac — a software-as-a-service (SaaS) offering that provides IT support technicians with on-demand remote access, control and diagnostics to remotely repair and manage Macs.
“The increasing emergence of Macs in the enterprise and SMB environment demonstrates a need for support tools that can easily accommodate multiple operating systems,” said Stacy Sudan, research analyst, IDC, in the press release. “Many users are starting to rely on both — in the home and at work — for different uses and applications. IT support managers can now offer one remote troubleshooting tool — for any OS in any location.”
“More than 30,000 users joined our Mac preview program, enabling them to access their computers from most internet-enabled devices,” said Marton Anka, CTO, LogMeIn, Inc., in the press release “We incorporated that access technology into our LogMeIn Rescue service to enable IT support personnel to quickly and easily access, diagnose and repair Macs with the intuitive interface and extensive toolkit present in our other Rescue products. We have introduced this product to help these demanding users receive the fast and efficient support they expect.”
LogMeIn Free for Mac, allows people to remotely access and control their Apple Macintosh computers from any Internet-connected device with a web browser, including Windows, Macs, Linux PCs as well as many handheld devices — including the Apple iPhone. Whether a user is at an Internet cafe in New York, a friend’s wireless PC in London or on a smart phone in Sydney, all of the software applications and data on a remote Mac can be securely accessed and managed.
LogMeIn Rescue for Mac, now in public beta, is a web-based remote support tool that allows a technician to connect to a remote Mac in seconds, without pre-installing software. It is designed for ease-of-use, multitasking, and simplified administration. Mac users can receive on-demand support by downloading a small applet that allows a support technician to remotely control their desktop.
LogMeIn Free for Mac and LogMeIn Rescue for Mac run on Mac OS X 10.4 Tiger and Mac OS X 10.5 Leopard on both for Power PC and Intel-based Macs.
Source: LogMeIn, Inc.
sounds cool – i’ll give it a shot when i get home.
oh, and WOO HOO first post or whatever
I want to know more about the security implications, if any, before I even try this product.
We’ve been using this in a PC environment at work for quite some time now. No security issues as long as the passwords, obviously, are protected.
You can set it up so that you need to request and authorize everything.
Leopard’s new ‘Back to my Mac’ is great, but what it lacks is access from simple PCs. Logmein.com overcomes this obstacle. We have also used logmein.com in our enterprise for years and have an increasing number of Mac users in our organization. I’m buying another MacBook this week as a matter of fact. This allows me to administer everyone’s computer in the organization from my MacBook Pro!
JESUS LORD!!!!!!!!!! JUST REMOTELY HAD MUSIC BLASTING IN MY CONDO ON MY COMPUTER AND JBL CREATURES……….FROM MY IPHONE….WHAT A DREAM!!!!!!!!! …at dinner …”.hey sweetie whats your favorite love song!!!!” after dinner at my place……….with her favorite love song on loop….”OH MY GOD!!!!! HOW DID YOU DO THAT!!!!!!!!!!!!!! IM PSYCHIC SWEETIE……. god bless the iphone,,,,,,,the game is over !!!!!
Doesn’t work on the iPhone as it seems to use flash
Rescue is only Windblows…
JesusPhone, dang is your g/f dumb. I’m glad she’s yours and not mine.
Okay, I’ll admit it – when I first read the title, I thought the article was extending functionality to Apple’s “Remote Control”. Oops.
Peace.
ahh idiot buster!!!!!!! it was a hypothetical joke!!!! lets try to chill with the insults !!
for a moment I thought LOGMEIN was German software.
It works on my iPhone!!!!!
Quite slowly tho…. but at least its enough for me to restart the OSXvnc app in case that app crashes
used LogMeIn to fix weird printer issues on my daughter’s iMac. She is a 4 hour drive from me, behind a network firewall. Worked great.
Downloaded the Free version, activated, but cannot see my desktop from my Safari on my iPhone? Am I doing something wrong? Thanks.
wanted to confirm that it DOES work on an iPhone, albeit slowly and somewhat awkwardly. It was an interesting sensation controlling a PC with my iPhone- how humiliating for the PC slave…
I have been using the “beta” for a few weeks now. A lot of pee cee users in our org’ have been using the free version of this for a while. I admit to actually feeling a bit left out for once. When back to Mac can’t get thru a firewall or whatever (even though the computer icon shows up in finder) or if you don’t want to get or don’t have a dot-mac account, this can work well.
It’s a bit slow if you don’t have decent ip speed, but it’s better than nada. The free version doesn’t include file x-fer so it’s not as cool as full blown vnc or back to Mac, but usually you can email yourself a file these days.
I have NOT been able to use it from my iPhone (yet). I think it’s heavy on Java, not flash, which that device doesn’t do so well except for java scripts.
It asks you to install a safari plug in to make their “new” method work better which you can’t really make happen on the iPhone. You can revert to their “old” method which was heavy on Java which of course won’t work on the iPhone.
It’s pretty handy and as long as your mac is turned on and connected to the internet you can get on to it. You can also have multiple computers in your account and then choose which one you want to control from there.
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