“The reaction to the $200 drop in iPhone’s price has been fairly negative, particularly among those who recently purchased an iPhone… I think it’s safe to say that the price drop was certainly unexpected. As a result, many iPhone owners went hunting for refunds from either AT&T or Apple to assuage their wallets,” Justin Berka reports for Ars Technica.
“Of course, in the event of a price drop, Apple Stores will automatically refund you the difference if the price drop occurs within 14 days of the date of purchase. AT&T accepts returns within 14 days and likely has a similar pricing policy. The online Apple Store covers price drops for 10 days (instead of 14, I have no idea why this different), but I suspect they’d overlook that in this case. In any case, if you purchased an iPhone in the past two weeks, getting a refund should be no problem, no matter where you bought it,” Berka reports.
“Once you get to day 15, things get significantly more complicated and unpredictable,” Berka reports.
More info in the full article here.
That’s technology. If they bought it this morning, they should go back to where they bought it and talk to them. If they bought it a month ago, well, that’s what happens in technology. – Apple CEO Steve Jobs on iPhone price cut, September 5, 2007