“The reaction to the $200 drop in iPhone’s price has been fairly negative, particularly among those who recently purchased an iPhone… I think it’s safe to say that the price drop was certainly unexpected. As a result, many iPhone owners went hunting for refunds from either AT&T or Apple to assuage their wallets,” Justin Berka reports for Ars Technica.
“Of course, in the event of a price drop, Apple Stores will automatically refund you the difference if the price drop occurs within 14 days of the date of purchase. AT&T accepts returns within 14 days and likely has a similar pricing policy. The online Apple Store covers price drops for 10 days (instead of 14, I have no idea why this different), but I suspect they’d overlook that in this case. In any case, if you purchased an iPhone in the past two weeks, getting a refund should be no problem, no matter where you bought it,” Berka reports.
“Once you get to day 15, things get significantly more complicated and unpredictable,” Berka reports.
More info in the full article here.
That’s technology. If they bought it this morning, they should go back to where they bought it and talk to them. If they bought it a month ago, well, that’s what happens in technology. – Apple CEO Steve Jobs on iPhone price cut, September 5, 2007
They should do it for all, not just the last 14 days. Glad I waited.
Unfortunately that’s business. It happens. Everyday, not just at Apple.
“They should do it for all…”? Are you for real?
I assume that you don’t own a business or have any true concept of commerce.
If it weren’t for the emphatic insistence by my boyfriend that it was too expensive so I should wait to buy it, I’d have one already. I guess I’m glad he’s such a cheap-ass.
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And $349 on the Refurb store? I’m so there….
Which is why you don’t buy the first model of anything
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iPod touch is a BIG no no!
The online Apple Store covers price drops for 10 days (instead of 14, I have no idea why this different),
The Apple Store policy is 10 days from the date shipped, which itself could be a few days (1-4) from purchase. It would still cover about the same time period.
hey, MDN..
you need to change your iPhone adver. – they reflect old pricing and a model that doesn’t exist!
get with it!
In the immortal words of Gomer Pyle – “Fool me once shame on you, fool me twice shame on me.”
Yes, I got my iphone on day 1. Yes, I got $200 worth of enjoyment out of the last 69 days. Yes, I learned my lesson.
I won’t be fooled again.
Apple issued a $200 Apple store credit to ALL THE EARLY ADOPTERS when Aperture received a $200 price cut.
They should do the same now.
My apologies to the Kool Aid junkies who bought overpriced iPhones but…you wanted to be on the bleeding edge of technology? Now bleed to the tune of $100+.
Wait ’til iPhone gen 2 comes out in ’08….
Just my $0.02
A price drop is expected… not just in the first 2 months… it’s killing the stock and consumer confidence.
It had to be done. Now that the iPod touch is out, it makes sense to add cell phone functionality for a hundred bucks more. It also definitely means that a 16GB phone is around the corner, and maybe even a 32 GB to reclaim the 599 price slot
Had Apple simply dropped the iPhone 4GB and repriced the 8GB unit to that of the 4 ($499) you would have heard less squawking, people would have been happy enough, sales would have risen, and Apple could have pocketed the difference.
“Had Apple simply dropped the iPhone 4GB and repriced the 8GB unit to that of the 4 ($499) you would have heard less squawking, people would have been happy enough”
I, as an Apple shareholder, am happier at $399 because unit sales and revenue will be much higher.
Hey, Dosen’t Apple just replace the phone once the battery dies? How long do you think the batteries last? 1 to 1.5 years? So in 10-15 months those “early adopters” will get Brand New, Ver. 2, 32 Gig, iPhones that Apple will be selling for $600 to those who are still waiting.
Or maybe not.
How about two months free iPhone bill (up to $60.00 a month). It’s only $120, but I’d take that and be happy.
Emil wrote, “Which is why you don’t buy the first model of anything iPod touch is a BIG no no!”
I respectively disagree. The iPod touch shares so many components with the iPhone that it already benefits from the production scale of the iPhone and the manufacturing tuning that comes with being on the market for months. Part of the margins story for the iPhone and iPod Touch is that together they feed off a combined manufacturing volume — costs are lower, the higher the volume.
The iPod Touch is a bargain right now, as is the iPhone.
Ray: “Just my $0.02”
Hold on there you stingy, little, insulting freak.
I seriously doubt that you can actually spare 2 cents.
Shouldn’t you be in a soup line instead of camping out at the public library’s computer?
I wonder if the complains are loud enough, Apple will do something similar to when they dropped the price on Aperture. I suspect something like that is in the works. That said, I bought a dual core 3 weeks before they went quad. Sometimes you get the bear, sometimes the bear gets you.
Well I’m in Europe. We didn’t even get the iPhone in the first place. And maybe – who knows – when it arrives on these shores in 2 months, it will be another $200 cheaper!
As an AAPL stock holder, I’m happy with the aggressive pricing which should promote unit sales.
As a new iPhone owner (18 days) I’m flummoxed over the price cut.
Hopefully I can find some redress to assuage my confused feelings.
I called Apple customer support about this and they reported that they are flooded with iPhone price cut calls today. If I wanted any kind of “adjustment” they said I would have to work it out with the Apple Store I bought the iPhone at.
Stay tuned . . .
magic word : “pressure”
In 30 days how much noise will we be hearing about those poor abused early adopters?
For all you whining early adopters Chalk it up to the “Brag and Cool And Gloat” Tax. You spent the extra $200 bucks so you could brag and gloat about your new iPhone to show off how cool you are to own one.
Tough cookies for you. You got your “coolness” worth.
After Christmas you will probably be able to get an iPhone for around $199.
turmoil21 — “In the immortal words of Gomer Pyle – ‘Fool me once shame on you, fool me twice shame on me.'”
In the immortal words of Geirge W. Bush – “There’s an old saying in Tennessee — I know it’s in Texas, probably in Tennessee — that says, fool me once, shame on — shame on you. Fool me — you can’t get fooled again.”
Sep 06, 07 – 10:45 am Comment from: zunetobegone
“They should do it for all, not just the last 14 days.”
That’s ridiculous. They don’t have to offer any sort of price protection at all. A 14 day protection in the electronics business is plenty generous. Costs of electronics components fluctuate dramatically. The most likely reason for the quick reduction in the retail price is a steep drop in flash memory costs. When you purchase something, you are agreeing to the price you pay. Just because ithe item gets cheaper later, doesn’t mean squat.
I think it’s great that Apple is able to drop the price so ‘soon’ after introduction. But, then, ‘soon’ is relative in the cell phone biz. New products are coming out all the time and competition is fierce. Good for Apple that they are able to position themselves so competitively against other brands.