Early-ish adopter?  Get your Apple iPhone refunds while they last

Apple Store“The reaction to the $200 drop in iPhone’s price has been fairly negative, particularly among those who recently purchased an iPhone… I think it’s safe to say that the price drop was certainly unexpected. As a result, many iPhone owners went hunting for refunds from either AT&T or Apple to assuage their wallets,” Justin Berka reports for Ars Technica.

“Of course, in the event of a price drop, Apple Stores will automatically refund you the difference if the price drop occurs within 14 days of the date of purchase. AT&T accepts returns within 14 days and likely has a similar pricing policy. The online Apple Store covers price drops for 10 days (instead of 14, I have no idea why this different), but I suspect they’d overlook that in this case. In any case, if you purchased an iPhone in the past two weeks, getting a refund should be no problem, no matter where you bought it,” Berka reports.

“Once you get to day 15, things get significantly more complicated and unpredictable,” Berka reports.

More info in the full article here.

That’s technology. If they bought it this morning, they should go back to where they bought it and talk to them. If they bought it a month ago, well, that’s what happens in technology.Apple CEO Steve Jobs on iPhone price cut, September 5, 2007

61 Comments

  1. Personally, the joy of being able to use the advanced and wonderful iPhone was worth every cent of its original price to me. Amortized over its expected life (knowing technology probably 18 mos) it’s cheap for everything it does .. and well.

  2. what apple showed by the severity, and immediacy of the drop, is that they weren’t interested in supporting the customers that supported them with this new product launch. Business is more than turning a dime, it’s about managing a relationship with the customer (so you can get MORE DIMES).. Apple, and Jobs, dropped the ball on the relationships they built over the last 2 months. My next dime, will be staying in my pocket.

  3. No, this is NOT what happens in the technology business when there is no technology-related reason for a price cut.

    Most of us here love Apple, but anyone who bought the iPhone before this price cut got screwed. Everyone can rationalize all they want to-that’s the way it goes; Apple is so good; Steve is God-the bottom line is you got screwed.

    How much slack would a Death Star like M$ get over this if they’s pulled a similar stunt? None. Steve Jobs and Apple are cool, they make wonderful products, and they are hip and stylish but at the end of the day, Apple is still about making as much money as they can for themselves and the stockholders.

    As wonderful as Apple is, people seem to forget that plenty of Apple Fan Bois have the Stockholm Syndrom as much as they believe Doze believers have it.

  4. Actually, the rest of you bitches are just boo hooing because you didn’t get to “Brag and Cool And Gloat.”

    Whining is whining any way you slice it.

    Suck it up, late-comers. With all of our iPhone cool, we already got the hotties. You’ll have to settle for the porkers and trannies.

  5. What if, say, instead of simply dropping the price $200, they’d also have added a 16gb iPhone at $599 – would any early adopters have felt a bit better about it? That seems to me like the missing part of this equation.

  6. For all you whiners, you could carefully consider that your credit card may have either price protection or purchase protection. My AMEX gold card has both. However, the price protection, good for 90 days, is only for items up to $300.

    Purchase protection which is for theft or breakage is also good for 90 days and is for items up to $1000. In other words, if you break or somehow have your iPhone stolen over the next 3 weeks, if you bought on the first day of sale like I did, you could still get your full purchase price back, and thus stop your whining.

    Of course, I do not plan on doing anything of the kind, as I plan on giving my 4Gig iPhone to my mom, who wants one, and buying the new 16Gig iPhone when it comes out in time for Thanksgiving.

  7. I’m just wondering what planet you people have been living on that this is a big surprise, because here on Earth it seems rather commonplace that stuff gets released, stuff gets bought, stuff goes down in price over time. Now I’ll grant you that 2 months is a pretty short window for that to happen, but I had no illusions about the process when I paid for my iPhone. I think I’d be more upset if a new version came out for the same price with all the features that the iPhone lacked, but I bet you all wouldn’t be bitching about it quite so loudly.
    Anyway, whatever. I guess I’ll go back to my frivolous complaints about that god-awful screens on the new iMacs so I don’t get accused of being a sheep. But if you’d told me in January that the worst thing Apple could do would be to cut the iPhone price by 200 bucks, I would have said you were nuttier than a Ballmer Pie.

    There is just no pleasing some people.

  8. I own stock and I bought the phone the first day for 600. I do not want my 200 back becasue the stock price more tahn paid for it.
    I think APple shall not refund however in a move of good faith it could give one of these options to the ones who paid 600 for their phones:
    1- 100 dollars or so credit over their next iphone purchase active in 1 year from now
    2- 200 credit for a purchase of 600 or more from the store.

  9. $200 is not very significant when compared to the amount you pay over time in telephone charges and fees, plus ptoential health care cost for the “convenience” of holding a microwave driven brick up to your ear. Enjoy the device while you can still hear and function… and please stop whinning about how “ripped-off” you feel. Children are usually sent to their room for similar behavior.

    Ironic my MDN “magic word” is “progress”. So much for cultural progress.

  10. This is what happens when non-technical people post.

    Supply and demand. Did any of you learn that in college? Guess not.

    Apple buys large amount of ram for iPhones.

    Apple buys super duper large amount of ram for iPhones and iPod Touch and gets a discount.

    Apple passes on that discount by dropping iPhone price.

    Some people just can’t rub two brain cells together.

  11. Funny isn’t it that only a few short months ago, when someone pointed out how overpriced the iPhone was they were called an idiot and a troll by the Drooling fanboys on this site… I was told “The Phone is really worth $800-$900″…. WOOO HOOOO “Apple is going to sell a Million the 1st weekend, WOOO HOOO”…

    Here’s the real issue. Very few consumers would buy an iPhone at the outrageous prices they were asking. Of course, they sold 6 – 700,000 of them at full price to you mindless fanboys who would have been glad to pay $1000 if “Steve said so, Wooooo Hooooo”….

    You fanboys got used. You should be happy cause “Steve said it was a good deal” WOOOOO HOOOO!!! Think with you head instead of being an Apple cheerleader just for the sake of being a cheerleader!

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