“Apple also said it is building a team of professionals dedicated to training law enforcement officers, which the company believes will improve its ability to reach smaller police forces and agencies around the world,” Rossignol reports. “This will include the development of an online training module for officers. The web portal will be available globally as part of Apple’s new Law Enforcement Support Program, which the company detailed on the Government Information Requests page of its privacy website this week.”
“Apple requires law enforcement and government officials to follow applicable laws when requesting customer information and data. If they do, Apple complies by providing the narrowest possible set of data relevant to the request. That information can include device identifiers, customer service records, and iCloud content such as emails, stored photos, documents, contacts, calendars, bookmarks, Safari browsing history, Apple Maps search history, iMessages backups, and iOS device backups, according to Apple’s guidelines,” Rossignol reports. “Where and when legally required, Apple may also provide basic customer information such as name, physical address, email address, phone number, and IP address, along with customer service records and Find My iPhone logs. Apple ensures that it has never created a backdoor or master key to any of its products or services, and never will.”
Read more in the full article here.
MacDailyNews Take: Rossignol notes in a followup that “Apple is launching these initiatives in response to a recent report from the Center for Strategic and International Studies on the cybersecurity challenges and digital evidence needs of U.S. law enforcement agencies.”
Apple’s statement via the company’s Privacy webpage:
We believe that law enforcement agencies play a critical role in keeping our society safe and we’ve always maintained that if we have information we will make it available when presented with valid legal process. In recognizing the ongoing digital evidence needs of law enforcement agencies, we have a team of dedicated professionals within our legal department who manage and respond to all legal requests received from law enforcement agencies globally. Our team also responds to emergency requests globally on a 24/7 basis.
We publish legal process guidelines for government and law enforcement agencies globally and we publish transparency reports twice a year detailing the types of requests we receive and how we respond. In addition, we regularly provide training to law enforcement officers on the types of data available from Apple and how to obtain it consistent with our legal process guidelines.
By the end of 2018 we will begin the launch of an online portal for authenticated law enforcement officers globally to submit lawful requests for data, track requests, and obtain responsive data from Apple.
We are building a team of professionals dedicated to training law enforcement officers globally, which will significantly increase our ability to reach smaller police forces and agencies. This will include the development of an online training module for officers. This will assist Apple in training a larger number of law enforcement agencies and officers globally, and ensure that our company’s information and guidance can be updated to reflect the rapidly changing data landscape.
Apple is committed to protecting the security and privacy of our users. The above developments and the work we do to assist investigations uphold this fundamental commitment. — Apple Inc.
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