“Heated meetings, sacrificed holidays and teams monitoring social media round-the-clock to track whether there have been any new smartphone fires: Samsung Electronics is still desperately trying to limit the damage of a record global recall announced more than a month ago,” Se Young Lee reports for Reuters. “Samsung’s hopes of finally getting ahead of the crisis took a knock on Wednesday. A replacement model began smoking inside a U.S. plane on Wednesday, the family that owns it said, prompting fresh investigations by safety regulators.”

“Some of the toughest criticism leveled at Samsung has been over its fumbling of the recall,” Lee reports. “It warned affected users to immediately turn off their phones only after the same warning was issued by the U.S. consumer protection agency. The regulator criticized Samsung for not following proper recall procedures. Some consumers also complained about the replacement phones, either saying they lose power too quickly or run too hot.”

“Samsung employees say the recall has dominated internal meetings since the Sept. 2 announcement, whether it be efforts to get the recalled phones off the streets or deal with a continued stream of claims and reports of damages or problems,” Lee reports. “Missed sales and recall expenses could cost Samsung nearly $5 billion this year, analysts say. The risk to its brand is as yet unquantifiable.”

Read more in the full article here.

MacDailyNews Take: Their meetings were heated by Samsung phones.

It’s best not to mess with karma. — Steve Jobs

Jet plane full of Apple iPhone users (left) and a jet full of Samsung Android phone users (right)

Jet plane full of Apple iPhone users (left) and a jet full of Samsung Android phone users (right)
(parody juxtaposition)

Under no circumstances should you buy a Samsung Galaxy Note 7 – October 6, 2016
Samsung phone fire blamed in evacuation of Southwest flight; device was a replacement Galaxy Note 7 that had been powered down – October 5, 2016
52% of Chinese consumers shun exploding, fire-prone Samsung phones; 37% want to upgrade to Apple iPhone instead – October 3, 2016
Chinese state TV slams Samsung over exploding Galaxy phone recall discrimination – September 30, 2016
Exploding phone maker Samsung faces U.S. probe over ‘exploding washing machines’ – September 29, 2016
Samsung Galaxy S7 Edge phone sparks house fire in Ohio – September 29, 2016
U.S. regulators warn customers about exploding Samsung washing machines – September 28, 2016
More Samsung phone recall victims to switch to Apple’s iPhone than those who’ll risk another Samsung – September 28, 2016
Higher income U.S. states use Apple iPhones; lower income states use Samsung Galaxy phones – September 27, 2016
Samsung phone explodes, bursts into flame in China; more extensive safety recalls may be required – September 27, 2016
Beleaguered Samsung: 40% of potentially dangerous exploding phones still out there in U.S. and South Korea – September 27, 2016
Cramer: Apple has opportunity for enormous market share right now – September 27, 2016
Are Samsung’s Galaxy S7 Edge smartphones catching fire too? – September 26, 2016
Beleaguered Samsung’s replacement phones have battery problems, too – September 26, 2016
Samsung phone catches fire in mid-air aboard Singapore-Chennai IndiGo flight – September 23, 2016
Three Samsung phones erupt into fire in China, but no Chinese recall, yet – September 21, 2016
35% of those stuck with Samsung’s explosive Galaxy Note 7 want a refund, 26% want to upgrade to Apple’s iPhone 7 – September 20, 2016
Beleaguered Samsung has a ticking time bomb on its hands – September 19, 2016
Backfire: Beleaguered Samsung’s exploding phones triggered by rush to beat Apple’s iPhone 7 – September 19, 2016
Florida man sues beleaguered Samsung after phone explodes in pocket – September 17, 2016
U.S. Consumer Product Safety Commission issues formal recall of beleaguered Samsung’s exploding phones – September 15, 2016
Beleaguered Samsung phones unwelcome on NYC’s buses and trains – September 15, 2016
Samsung Galaxy Note 7 owners are ignoring the explosions, fires and safety warnings – September 15, 2016
Samsung Galaxy S7 phone explodes in teacher’s hands in the middle of busy cafe – September 14, 2016
Samsung phone blows up in car passenger seat, causes huge highway explosion – September 14, 2016
Beleaguered Samsung to issue desperate kludge in attempt to contain the exploding phone crisis – September 13, 2016
Man sues beleaguered Samsung after exploding Galaxy S7 Edge causes massive 3rd degree burns – September 13, 2016
Beleaguered Samsung phone explodes in little boy’s hands, 6-year-old suffers burns – September 12, 2016
Beleaguered Samsung sheds $26 billion in value after massive recall of explosive, dangerous, flawed Galaxy Note 7 – September 12, 2016
FAA warns airline passengers not to use Samsung phones – September 9, 2016
Beleaguered Samsung’s exploding Galaxy Note 7 destroys garage; home condemned due to fire – September 9, 2016
Beleaguered Samsung’s exploding Galaxy Note 7 destroys Florida man’s Jeep – September 8, 2016
Beleaguered Samsung’s exploding Galaxy Note 7 burns down garage; destroys Jeep in another case; airlines now banning potentially deadly device – September 8, 2016
Apple orders more parts for iPhone 7 amid Samsung recalls – September 6, 2016
Exploding Samsung Galaxy Note 7 damages Perth hotel room – September 6, 2016
Beleaguered Samsung blows it in rush to beat Apple iPhone 7 to market – September 6, 2016
Apple stock up, may benefit from beleaguered Samsung’s exploding Galaxy devices – September 2, 2016
Beleaguered Samsung to recall 2.5 million Galaxy Note 7 units over exploding batteries – September 2, 2016
Samsung may be forced to recall Galaxy Note 7 over exploding batteries – September 1, 2016
Samsung halts Galaxy Note 7 shipments due to battery explosions – August 31, 2016